User guide

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 29
Single Mouse Mode / Dual Mouse Mode
When remotely viewing a target server that uses a pointing device, you will see two mouse pointers in the
Remote Desktop. When your mouse pointer lies within the Remote Desktop area of RRC, mouse
movements and clicks are directly transmitted to the target server connected. RRC’s mouse pointer,
generated by the operating system on which RRC is running, slightly leads the target server’s mouse
pointer during movement, a necessary result of digital delay.
On fast LAN connections, you may want to disable the RRC mouse pointer and view only the target
server’s pointer. To toggle between these two modes, use the <Ctrl+Alt+M> hotkey to activate the on-
screen menu and press S to select Single/Double Cursor (or you can click the Single Mouse Pointer mode
icon in the RRC toolbar).
Figure 29 Remote Desktop, where dual mouse cursors will appear
Figure 30 Single Cursor Mode Confirmation Window
For better alignment of mouse pointers, simultaneously press the keys <Ctrl+Alt+M> to view the shortcut
menu and use the Synchronize Mouse shortcut. This forces the realignment of the mouse pointers. If you
have carefully followed Chapter 2: Installation, Configuring Target Servers and the mouse pointers
remain out of sync, click on the [Auto-Sense Video] button on the RRC Toolbar.
Remote Desktop Area