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CommandCenter SG (Ver 3.1)

Frequently asked questions 1/4

CommandCenter

Secure Gateway

(Ver 3.1.0)

Questions Answers

What is CommandCenter

Secure Gateway (CC-SG)?

CommandCenter Secure Gateway (CC-SG) is a management appliance

that provides unified, secure access to KVM, serial, and power ports of data

center devices via a web browser. Compatible with Raritan’s Dominion

Series, Paragon, IP-Reach

and CommandCenter NOC, CC-SG provides

policy and security management of users and devices connected to

Raritan’s products, other embedded solutions like HP iLO/RILOE, IPMI,

Dell DRAC, IBM RSA, as well as, other in-band software solutions such

as RDP, VNC, and SSH.

What are the different CC-SG

hardware options available?

Raritan offers different hardware versions to address both small and

medium size businesses as well as large enterprises with thousands of

servers and other IT appliances. CC-SG E1 is targeted at large deployments

as well as environments where dual power supply is required for

redundancy. The CC-SG V1 is a powerful KVM and in-band access and

power management appliance designed to address network redundancy

or subnet proxy environments. For more information visit Raritan.info.

Why would I need CC-SG?

As you deploy more data center servers and appliances, IT management

becomes increasingly complex. CC-SG allows an IT administrator to

access, manage and view all equipment, and users, and to access

permissions from a single remote device.

Which Raritan products does

CC-SG support?

CC-SG is able to manage analog KVM switches and digital appliances,

including Raritan’s Dominion KX KVM-over-IP switches, Dominion SX

serial-over-IP console servers, Dominion KSX remote office appliances,

and CommandCenter NOC. With Paragon II System Controller (P2-SC),

multiple Paragon II switches and the servers that are connected to these

switches can be accessed and controlled with CC-SG. P2-SC also provides

single sign-on, and centralized authentication and authorization of remote

Paragon II users and enables administrators to centrally perform

administrative functions on Paragon II switches.

How does CC-SG integrate

with other Raritan products?

CC-SG uses a powerful proprietary search and discovery technology

that identifies and connects selected Raritan devices. Once CC-SG is

connected and set up, device connection is transparent and administration

is simple.

Is the status of CC-SG limited

by the status of the devices

that it proxies?

No. CC-SG software resides on the dedicated appliance. This means that

even if the device being proxied by CC-SG is not operating, you will still be

able to access CC-SG.

Can I upgrade to newer

versions of CC-SG as

they become available?

Yes. Information about firmware availability or firmware may be downloaded

from the Raritan website at

http://www.raritan.info/support/sup_upgrades.aspx

Upgrades are done through CommandCenter Secure Gateway’s client

Graphical User Interface. Additionally, the CC-SG appliance has a CD/ROM

drive to facilitate install/upgrades.

Summary of content (4 pages)

PAGE 1
CommandCenter® Secure Gateway (Ver 3.1.0) Questions Answers What is CommandCenter Secure Gateway (CC-SG)? CommandCenter Secure Gateway (CC-SG) is a management appliance that provides unified, secure access to KVM, serial, and power ports of data center devices via a web browser.
PAGE 2
Questions Answers How many login accounts can be created for CC-SG? There is no specified limit to the number of login accounts that can be created. However, licensing restrictions or system specifications will limit the number of concurrent users or the number of nodes associated with the CC-SG based on the configuration deployed. Can I assign specific node access to a specific user? Yes, if you have Administrator permissions. Administrators have the ability to assign specific nodes per user.
PAGE 3
Questions Answers What is the impact on other usage that would be blocked through the active usage of the console port? A console is generally considered a secure and reliable access path of last resort. Some UNIX systems allow root login only from the console. For security reasons, other systems might prevent multiple logins, so that if the administrator is logged in from the console, other means of access are denied.
PAGE 4
Questions Answers For the leaf nodes (Raritan devices managed by CC-SG) how will I know if someone else is logged in? CC-SG presents the list of users logged in to a leaf device and can show which users are currently accessing a node through the active users report. In addition, a bold interface to a node would indicate that it is currently being accessed by a user.