Specifications

Chapter 3: Getting Started
31
3. Click Update Configuration to apply the time and date changes to
CC-SG.
4. Click Refresh to reload the new server time in the Current Time field.
Choose System Maintenance > Restart to restart CC-SG.
Checking the Compatibility Matrix
The Compatibility Matrix lists the firmware versions of Raritan devices
and software versions of applications that are compatible with the current
version of CC-SG. CC-SG checks against this data when you add a
device, upgrade device firmware, or select an application for use. If the
firmware or software version is incompatible, CC-SG displays a message
to warn you before you continue. Each version of CC-SG will support
only the current and previous firmware versions for Raritan devices at
the time of release. You can view the compatibility matrix on the Raritan
Support web site.
To check the Compatibility Matrix:
 Choose Administration > Compatibility Matrix.
Checking and Upgrading Application Versions
Check and upgrade the CC-SG applications, including Raritan Console
(RC) and Raritan Remote Client (RRC).
To check an application version:
1. Choose Administration > Applications.
2. Select an Application name from the list. Note the number in the
Version field. Some applications do not automatically show a version
number.
To upgrade an application:
If the application version is not current, you must upgrade the
application. You can download the application upgrade file from the
Raritan website. For a complete list of supported application versions,
see the Compatibility Matrix on the Raritan Support website.
The best practice is to enter Maintenance Mode before upgrading
applications. See Entering Maintenance Mode (on page 221).
1. Save the application file to your client PC.
2. Click the Application name drop-down arrow and select the
application that must be upgraded from the list. If you do not see the
application, you must add it first. See Add an Application (on page
236).