User's Manual

Appendix A: Informational Notes
206
CC-SG
Virtual KVM Client Version Not Known from CC-SG Proxy Mode
When the Virtual KVM Client is launched from CommandCenter Secure
Gateway (CC-SG) in proxy mode, the Virtual KVM Client version is
unknown. In the About Raritan Virtual KVM Client dialog, the version is
displayed as “Version Unknown”.
Single Mouse Mode - Connecting to a Target Under CC-SG Control
Via VKC Using Firefox
When using Firefox
®
to connect to a KX II or KSX II target under CC-SG
control using DCIM-PS2 or DCIM-USBG2, if you change to Single
Mouse Mode in the Virtual KVM Client, the VKC window will no longer be
the focus window and the mouse will not respond. If this occurs, left click
on the mouse or press Alt+Tab to return the focus to the VKC window.
Proxy Mode and MPC
If you are using KX II in a CC-SG configuration, do not use the CC-SG
proxy mode if you are planning to use the Multi-Platform Client (MPC).
Moving Between Ports on a Device
If you move a between ports on the same Raritan device and resume
management within one minute, CC-SG may display an error message.
If you resume management, the display will be updated.