TMCAT17 Series User Guide Release 1.0 Copyright © 2013 Raritan, Inc. TMCAT-0D-v1.
This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc. © Copyright 2013 Raritan, Inc. All third-party software and hardware mentioned in this document are registered trademarks or trademarks of and are the property of their respective holders.
In Raritan products which require Rack Mounting, please follow these precautions: Operation temperature in a closed rack environment may be greater than room temperature. Do not exceed the rated maximum ambient temperature of the appliances. See Specifications. Ensure sufficient airflow through the rack environment. Mount equipment in the rack carefully to avoid uneven mechanical loading. Connect equipment to the supply circuit carefully to avoid overloading circuits.
Contents Chapter 1 Introduction 1 Product Overview........................................................................................................................... 1 TMCAT17 Switch.................................................................................................................1 MCCAT User Station ........................................................................................................... 2 MCCAT Computer Interface Module (MCIM) .....................................
Contents Activating the OSD....................................................................................................................... 29 Deactivating the OSD .................................................................................................................. 29 Variations of Highlight Colors ...................................................................................................... 29 Channel Colors ......................................................................
Contents Changing LCD OSD Settings ......................................................................................................60 Auto-Adjusting Display Settings................................................................................................... 61 Resetting LCD OSD Settings....................................................................................................... 62 Quitting the LCD OSD Menu ..............................................................................
Contents Appendix D Two-Tier System 85 Overview ...................................................................................................................................... 86 Limitations of the Two-Tier System .............................................................................................87 Establishing a Two-Tier System ..................................................................................................
Chapter 1 Introduction Congratulations on purchasing Raritan's TMCAT17 LCD KVM switch, and/or a MasterConsole CAT (MCCAT) user station. This user guide explains how to use these devices to access and control multiple computers or servers. In This Chapter Product Overview ......................................................................................1 Product Photos ..........................................................................................3 Product Features ..........................
Chapter 1: Introduction MCCAT User Station An MCCAT user station connects a set of keyboard, mouse and monitor to a compatible KVM switch. After connecting the user station to the TMCAT17 switch, two users can access the system at a time. There is only one MCCAT user station model: MCCAT-UST. MCCAT Computer Interface Module (MCIM) The MCIM transmits keyboard, mouse and video signals between the connected computer and the TMCAT17 switch. One computer requires one MCIM only. There are two types of them.
Chapter 1: Introduction Model Cable length MCUTP06-PS2 0.6 meter (2 feet) MCUTP20-PS2 2 meters (6.5 feet) MCUTP40-PS2 4 meters (13 feet) MCUTP60-PS2 6 meters (20 feet) Sun USB type This type comes with an HD15 VGA connector, a Sun USB connector and an RJ-45 connector. Model Cable length MCUTP06-SUSB 0.6 meter (2 feet) MCUTP20-SUSB 2 meters (6.
Chapter 1: Introduction MCCAT-UST (Front and Rear View) MCUTP20-PS2 Cable MCUTP20-USB or MCUTP20-SUSB Cable 4
Chapter 1: Introduction Product Features TMCAT17 Switch A user can control multiple computers per unit.
Chapter 1: Introduction MCCAT User Station Interconnect with a compatible KVM switch via a standard Cat5 UTP cable Support a standard USB or PS/2 keyboard and mouse Easy firmware upgrade via a standard RS-232 serial cable Package Contents You may purchase the TMCAT17 switch alone or both of the TMCAT17 switch and MCCAT user station.
Chapter 1: Introduction TMCAT17 Switch Front View Handle Allows you to carry the TMCAT17 device or pull it out of the rack. Latches Lock or unlock the LCD panel and keyboard assembly. LCD display Displays the video. LCD controls Activate and navigate through the LCD OSD interface. Support brackets Support the TMCAT17 device when the brackets are inserted into the mounting brackets installed in the rack. LCD power switch and LED The LCD power switch toggles the LCD display's power on or off.
Chapter 1: Introduction Power switch Toggles the power on or off. Ground screw Connects a grounding wire. User 2 port Connects an optional MCCAT user station. Admin port Connects a computer for upgrading the firmware. Channel ports Connect computers. Depending on the model you purchased, the device may have 8 or 16 channel ports. Reset button Resets all settings to factory defaults.
Chapter 1: Introduction USB K/M ports Connect a USB keyboard and mouse. PS/2 keyboard port Connects a PS/2 keyboard. PS/2 mouse port Connects a PS/2 mouse. Power jack Connects a power adapter. Warning: Do NOT connect both PS/2 and USB keyboards or both PS/2 and USB mice simultaneously. If you do so, only the USB keyboard and/or mouse work properly.
Chapter 2 Quick Start In This Chapter Before Installation....................................................................................10 Rackmount Installation ............................................................................11 Installing a Basic System.........................................................................14 Using the TMCAT17 Switch ....................................................................
Chapter 2: Quick Start Rackmount Installation Rackmount Kit Component list Mounting brackets M6 cage nuts M6 washers M6 screws 11
Chapter 2: Quick Start Rack-Mounting the TMCAT17 Device Before rack-mounting the device, make sure M6 cage nuts have been inserted into the holes of vertical rails where you intend to mount TMCAT17. To rack-mount the device: Adjust the mounting brackets to fit the depth of your rack. Attach them to vertical rails, using M6 screws and washers. Leave all M6 screws slightly loose until you finish the installation in Step 4.
Chapter 2: Quick Start Pick up TMCAT17. Line up the rear of support brackets on the TMCAT17 with the front of mounting brackets installed in the rack. Push TMCAT17 to make the support brackets slide into the slots of mounting brackets. Continue pushing TMCAT17 until the mounting ears contact vertical rails. Secure both mounting ears to vertical rails, using M6 screws and washers. This step must be finished, or failure to complete it may cause damage to the device.
Chapter 2: Quick Start Installing a Basic System Preparing Requisite Items Collect these components or devices before connecting computers. MCIMs or MCUTP cables (one per computer) If using MCIMs, Cat5 UTP cables are required The MCUTP cable is not compatible with Windows 98 operating system. Use MCIM for computers running Windows 98. Note: If the computer is a Sun server, you must prepare the Sun USB MCUTP cable or DCIM-USB G2 instead of MCIM. Connecting the Equipment 1.
Chapter 2: Quick Start - OR - If using MCIM-PS2 or PS/2 MCUTP cable: a. Plug the MCIM or MCUTP's PS/2 mouse connector into the computer's PS/2 mouse port. b. Plug the MCIM or MCUTP's PS/2 keyboard connector into the computer's PS/2 keyboard port. c. Plug the MCIM or MCUTP's video connector into the computer's VGA port.
Chapter 2: Quick Start - OR - If using the Sun USB MCUTP cable: a. Plug the MCUTP's Sun USB connector into one of the available USB ports on the Sun server. b. Plug the MCUTP's video connector into the VGA port on the Sun server. Note: See Supporting Sun Servers (on page 39) in the User Guide for more information. 3. Connect the computer to the TMCAT17 switch. If using the MCIM: a. Plug one end of a Cat5 UTP cable into the RJ-45 port of the MCIM being connected with the computer. b.
Chapter 2: Quick Start Plug the MCUTP cable's RJ-45 connector into one of the channel ports on the TMCAT17 switch. 4. Repeat Steps 2 to 3 to connect more computers. 5. (Optional) Connect the MCCAT user station to the User 2 port on the TMCAT17 switch via a standard Cat5 UTP cable. For more information, see the Quick Setup Guide shipped with the user station or the section titled Connecting a User Station (Optional) (on page 17) in the User Guide.
Chapter 2: Quick Start b. Plug the keyboard's connector into the PS/2 or USB port on the user station. Warning: Do NOT connect both PS/2 and USB keyboards or both PS/2 and USB mice simultaneously. If you do so, only the USB keyboard and/or mouse work properly. 2. Connect the VGA monitor to the user station. 3. Connect the user station to the KVM switch via a standard Cat5 UTP cable. a. Plug one end of the Cat5 cable into the Cat5 Port of the user station.
Chapter 2: Quick Start b. Plug the other end of the cable into the User 2 port of the KVM switch. 4. Connect the power adapter to the user station. a. Plug one end of the power adapter into the power jack of the user station. b. Plug the other end of the power adapter into the appropriate power outlet. 5. Turn on the connected monitor.
Chapter 2: Quick Start Using the TMCAT17 Switch Opening TMCAT17 This section describes how to physically open the LCD KVM switch when it is installed in a rack. Note: The diagrams are for illustration, and may not look exactly the same as the LCD KVM switch you purchased or the rack in your workplace. To open the device: 1. Push the latches toward the center to unlock the assembly of the LCD panel and keyboard tray. 2. Grasp the handle and pull the assembly out.
Chapter 2: Quick Start 3. Flip up the LCD panel to a suitable angle. 4. Turn on the LCD KVM switch by pressing the power switch on the rear panel. 5. Verify if the LCD's power LED is lit blue. If not, turn on the LCD display by pressing the LCD's power switch at the bottom of the LCD panel. Login The login mechanism prevents unauthorized users from accessing the system or changing settings. To access any computer, you may log in with any user account.
Chapter 2: Quick Start b. Type raritan in the Password field, and press Enter. The password is case sensitive. 3. The Selection Menu appears, indicating your login is successful. Important: It is strongly recommended to change the default password for the security of your TMCAT17 system. For more information, see Changing Passwords (on page 45) in the User Guide.
Chapter 2: Quick Start Accessing a Computer or Channel Use the Selection Menu to access any computer connected to the TMCAT17 switch. The first OSD menu that appears after login is the Selection Menu, which does not show any channel name by default until you assign them. To select a channel on the Selection Menu: 1. If you do not find the channel on the current page, press Page Down or Page Up to go to the next or previous page. 2. Press select.
Chapter 2: Quick Start For more information on the Selection Menu, see Selection Menu (on page 28) in the User Guide. Logout After completing your tasks in the TMCAT17 system, you should log out to prevent unauthorized people from accessing the system. To log out of the TMCAT17 system: 1. If you do not see the OSD on the screen, press the hot key twice QUICKLY to activate it. The default hot key is Scroll Lock. 2. Press F9. The Login box appears, indicating that you have successfully logged out.
Chapter 2: Quick Start 2. Push the assembly of the LCD panel and keyboard tray back into the rack until you hear the click sound of latches. Note: If the assembly is stuck and cannot be pushed back, then push the black arrows on both sides while pushing back the assembly.
Chapter 3 Introduction to the OSD Interface The OSD interface offers these functions: Channel selection System configuration Displaying product information In This Chapter OSD Layout............................................................................................. 26 Activating the OSD.................................................................................. 29 Deactivating the OSD .............................................................................
Chapter 3: Introduction to the OSD Interface Message bar The location that displays messages or prompts relevant with current OSD screen. * Input/output devices refer to the keyboard, mouse, and monitor. OSD Menu Menu title The title of the current menu or submenu. Data display area The area that displays information or settings of the current menu or submenu. Message bar The location that displays messages or prompts relevant with current OSD screen.
Chapter 3: Introduction to the OSD Interface Selection Menu In addition to the OSD menu's main layout, the Selection Menu provides additional elements, which are helpful for locating and selecting channels. Current page number The number of current page. Total of pages The total number of pages. Scn The scan rate in seconds for each channel. If the channel is connected to a second-tier KVM switch, it shows dashes (- -) instead. Name The channel name that you have specified, if any.
Chapter 3: Introduction to the OSD Interface Activating the OSD The OSD disappears after you access any channel. To access a different channel or change the system settings, you must activate the OSD. To activate the OSD: Press the hot key (default: Scroll Lock) twice QUICKLY. You can assign a hot key other than Scroll Lock. See Changing the Hot Key (on page 46). Deactivating the OSD You can have the OSD interface disappear from the screen at any time after selecting a channel for access.
Chapter 3: Introduction to the OSD Interface Channel Colors Different channel colors on the Selection Menu represent different channel statuses. Channel colors vary according to these criteria: The channels are active or inactive. See What are Active and Inactive Channels (on page 30). The channels are being accessed or not. Note: The TMCAT17 system does not auto-detect and update the channel status in real time. To ensure you get the latest channel status, perform the channel refreshing.
Chapter 3: Introduction to the OSD Interface Inactive Channels The TMCAT17 switch recognizes a channel as being inactive when it does not detect that the channel port is connected to a powered CIM or MCUTP cable, which involves these scenarios: No CIM or MCUTP cable is connected to the channel port. A CIM or MCUTP cable is connected to the channel port, but it is unpowered as its PS/2 keyboard or USB connector is not plugged into any computer or device.
Chapter 3: Introduction to the OSD Interface OSD Operation Keys When you have logged in to the system, and the OSD is displayed on the screen, you can use these keys to navigate through the OSD menus, change settings, and so on. To switch between menus: Key Function F1 Switches to the Help menu F2 Switches to the Selection Menu F5* Switches to the Administration Menu * Only the administrator has the permission to access the Administration Menu (see "System Settings" on page 42).
Chapter 3: Introduction to the OSD Interface Key Function make Esc Cancels the current selection or the changes you make To exit from the menu or system: Key Function Esc Exits from the current menu or submenu F9 Logs you out of the TMCAT17 system Others: Key Function F6 Toggles the Scan function on or off F7 Toggles the Skip function on or off S Saves the changes you make to the current menu or submenu G Accesses the Channel Configuration submenu of the second-tier devices in a two-tier
Chapter 4 Advanced Operation This chapter introduces more features about the operation of the product. If your TMCAT17 system is a two-tier system, make sure you follow these guidelines: All of the second-tier MCCAT switches have been programmed as the second-tier devices. If not, the operation or configuration you perform at the TMCAT17 base switch applies to the base switch alone instead of the whole system.
Chapter 4: Advanced Operation Switching the Channel Sorting The Selection Menu is sorted by channel number by default, but you can sort it based on channel names. To switch the channel sorting: Press F12 when the Selection Menu is displayed. The Selection Menu switches from the current sorting to the other sorting.
Chapter 4: Advanced Operation Cycling Through Channels You can turn on the Scan function to have the TMCAT17 system automatically display the video of every computer one by one on the screen. If the system scans a channel port where a second-tier device is connected, it will scan all channels of the second-tier device first before proceeding with the next channels on the base switch.
Chapter 4: Advanced Operation When the Scan function is OFF The system allows you to select active channels only, which are displayed in green on the Selection Menu. To turn on the Skip function: 1. If you do not see the OSD on the screen, press the hot key twice QUICKLY to activate it. The default hot key is Scroll Lock. 2. Press F7. The Skip status at the bottom of the OSD turns yellow. 3. Press Esc to quit the OSD. To turn off the Skip function: 1.
Chapter 4: Advanced Operation To release the computer control: If you are the controlling user, you can release the computer control by doing one of these: Exit from the channel by selecting another channel or logging out Both of you and the other user who accesses the same channel stop using the keyboard and mouse for 5 seconds After the computer control is released, any user who first generates the keystroke or moves the mouse gains the control of the computer.
Chapter 4: Advanced Operation Supporting Sun Servers The product supports Sun servers. To connect Sun servers, you must use the CIM or MCUTP cable designed for Sun servers, that is, DCIM-USB G2 or MCUTPxx-SUSB, where xx represents the cable length. To connect Sun servers via the MCUTPxx-SUSB cables: See Steps 2 to 3 in the section: Connecting the Equipment (on page 14). To connect Sun servers via DCIM-USB G2: 1.
Chapter 4: Advanced Operation Combination Keys Table This table lists special Sun keys and corresponding combination keys.
Chapter 4: Advanced Operation If few channels are impacted, you can access impacted channels one by one to update their channel statuses. See Accessing a Computer or Channel (on page 23).
Chapter 5 System Settings You can adjust the TMCAT17 system settings on the Administration Menu. Only the administrator has the permission to access this menu so you must log in using the administrator account, which comprises the following user name and password by default. User name: admin Password: raritan If your TMCAT17 system is a two-tier system, make sure you follow these guidelines: All of the second-tier MCCAT switches have been programmed as the second-tier devices.
Chapter 5: System Settings Assigning or Modifying Channel Names By default there are no channel names assigned to any connected devices on the Selection Menu. Only channel port numbers are available. It is not easy to identify the computers or devices without appropriate channel names, so you should specify a channel name for each connected computer or device. To specify or change channel names: 1. If you do not see the OSD on the screen, press the hot key twice QUICKLY to activate it.
Chapter 5: System Settings Changing the Scan Rate When the Scan function is ON, the system scans each channel for 5 seconds by default. You can change the scan rate of each channel. Valid range is 5 to 24 seconds. To change scan rates: 1. If you do not see the OSD on the screen, press the hot key twice QUICKLY to activate it. The default hot key is Scroll Lock. 2. Press F5. The Administration Menu appears. 3. Select the third submenu, Channel Configuration.
Chapter 5: System Settings 3. Select the first submenu, System Configuration. To select the submenu, either press 1, or press or to highlight it and then press Enter. 4. Press Tab or Shift+Tab to highlight the Device ID field, and press Enter. The highlight color turns green. 5. Type the new name up to 12 characters, and press Enter. The highlight color turns yellow. 6. Press S to save the changes or Esc to quit the current menu or submenu.
Chapter 5: System Settings 8. The message "Confirm password" appears on the message bar. Re-type the new password, and press Enter. When the message "Password Changed" appears on the message bar, the password is changed successfully. 9. Repeat Steps 4 to 8 to change the passwords for other user accounts. Important: Write down your new passwords and keep them in a safe place. If you forget your passwords, there are no ways to retrieve them. You must delete that user account and re-create a new one.
Chapter 5: System Settings Changing the Operation Mode There are two operation modes in the TMCAT17 system: Private and PC Share modes. Private mode: When a user is accessing any channel, the other user cannot access the same channel unless the first user exits from that channel. PC Share mode: Multiple users can access the same channel simultaneously. Only the user who first presses any key on the keyboard or moves the mouse can control the computer, and the other user can only view the video.
Chapter 5: System Settings Setting Up the Green Mode Green Mode is the power-saving mode for the monitor. When the TMCAT17 system does NOT detect any keystrokes or mouse activities for a preset period of time after you access a channel, the system enters the Green Mode, and the screen becomes blank. You can turn on or off the function, or change the length of time for which the keyboard and mouse must be idle before the system enters the Green Mode. To turn on the Green Mode and adjust the timing: 1.
Chapter 5: System Settings If pressing Esc, the message “Save the changes [Y/N/ESC]” appears on the message bar. Press Y to save the changes, N to abort the changes, or Esc to return to the current menu or submenu. Setting Up the Logoff Timeout Function You can turn on the Logoff Timeout feature so when a logged-in user stops using the keyboard and mouse for a preset period of time, the TMCAT17 system automatically logs out of that user. To turn on the Logoff Timeout function and adjust the timing: 1.
Chapter 5: System Settings If pressing Esc, the message “Save the changes [Y/N/ESC]” appears on the message bar. Press Y to save the changes, N to abort the changes, or Esc to return to the current menu or submenu. Hiding the Login Box The Login box is continuously displayed on the screen by default. You can have the system automatically hide the Login box when no one makes any attempts to log in for a preset period of time.
Chapter 5: System Settings 3. Press S to save the changes or Esc to quit the current menu or submenu. If pressing Esc, the message “Save the changes [Y/N/ESC]” appears on the message bar. Press Y to save the changes, N to abort the changes, or Esc to return to the current menu or submenu. Managing User Accounts The product provides one administrator account and seven user accounts by default. They are Admin and User01 through User07.
Chapter 5: System Settings 3. Select the second submenu, User Configuration. To select the submenu, either press 2, or press or to highlight it and then press Enter. The User Configuration submenu appears. 4. Press Insert. The system creates a new user account with the name syntax—User, where is the sequential number, following the last existing user account. 5. The message "Save the changes [Y/N/ESC]" appears on the message bar. Press Y to confirm the addition, or N or Esc to cancel the addition.
Chapter 5: System Settings Setting Up the Channel ID Display Function Whenever you access any channel to which a computer or any non-KVM-switch device is connected, a line of text comprising the device name, channel number and name appears on the screen for seconds. The line is the "ID" of the accessed channel. Current KVM switch's name. Channel number. The text in white is the channel name. If no channel name has been assigned to the accessed channel, this part is blank.
Chapter 5: System Settings To display the ID continuously on the screen, select "- -" (dashes). 7. Press S to save the changes or Esc to quit the current menu or submenu. If pressing Esc, the message “Save the changes [Y/N/ESC]” appears on the message bar. Press Y to save the changes, N to abort the changes, or Esc to return to the current menu or submenu. To turn off the ID display function: 1. Select the ID Display field by following Steps 1 to 4 described above. 2.
Chapter 5: System Settings Adjusting the OSD Menu Position You may move the OSD menu to the position you prefer on the screen. To adjust the OSD menu position: 1. If you do not see the OSD on the screen, press the hot key twice QUICKLY to activate it. The default hot key is Scroll Lock. 2. Press F5. The Administration Menu appears. 3. Select the first submenu, System Configuration. To select the submenu, either press 1, or press or to highlight it and then press Enter. 4.
Chapter 5: System Settings 4. The message "Reset To Default [Y/N/ESC]" appears on the message bar. Press Y to reset the system, or N or Esc to cancel the reset. 5. When you hear the beep sound and see the login box displayed on the screen, the system reset is complete. In a two-tier system, reset the base switch only. Do not reset the second-tier devices unless necessary.
Chapter 6 LCD Panel Operation You can customize visual display properties of the built-in LCD display, such as colors and image position, by changing the settings on the LCD OSD menu. In This Chapter LCD Controls ...........................................................................................57 LCD OSD Layout.....................................................................................58 OSD Submenus.......................................................................................
Chapter 6: LCD Panel Operation LCD OSD Layout You can view the LCD information, and adjust the visual images displayed and the LCD OSD properties through LCD OSD menus. Number Information Description OSD title The bar shows the LCD version, and the resolution and refresh rate applied to current video image. Submenu section The left column shows the OSD submenus. Only three submenus are available: Image, Geometry, and Misc.
Chapter 6: LCD Panel Operation Image This submenu determines how the screen image is displayed. Brightness: Adjust background black level of the screen image. Contrast: Adjust the difference between the image background (black level) and the foreground (white level). Color Temp: The screen color is not user-configurable -- always at 9300K. Red: Adjust the red color. Green: Adjust the green color. Blue: Adjust the blue color.
Chapter 6: LCD Panel Operation Auto Adjust: Fine tune the video signal to eliminate waviness and distortion. The "Auto Adjusting" message is displayed during the process. H Position: Align the screen image left or right. V Position: Align the screen image up or down. Phase: Adjust the phase setting. Clock: Adjust the clock setting. Misc This submenu provides other OSD or screen settings, and the reset function.
Chapter 6: LCD Panel Operation 2. Press or to select the submenu (icon) you want, and press to confirm. When a submenu is selected, it is highlighted in orange. or to select the field whose value or option you want to 3. Press change. When a field is selected, it is highlighted in blue. 4. Press options. or to adjust the value or switch among available 5. To adjust more fields on the same submenu, repeat Steps 3 to 4.
Chapter 6: LCD Panel Operation 4. Press confirm. or to select the option, Yes, and then press to A message "Auto Adjusting" is displayed on the screen, and the screen flickers momentarily until it finds the ideal profile. Resetting LCD OSD Settings You can restore all of LCD OSD settings to factory defaults at any time. To reset OSD settings: 1. Press . The LCD OSD menu appears. 2. Press confirm. or to select the Misc submenu, and press 3. Press or to select the Reset field. 4. Press confirm.
Chapter 7 Keyboard Layout Settings (for Sun USB MCUTP Cable) Different language versions of keyboards are provided for use in different countries. For example, the layout of a French keyboard is different from that of a US English keyboard. With the Sun USB MCUTP cable, you can change the keyboard's layout setting to match your keyboard type if you are not using a US English keyboard (the factory default). Note: The keyboard-layout change function is not applicable to USB or PS/2 MCIM and MCUTP cable.
Chapter 7: Keyboard Layout Settings (for Sun USB MCUTP Cable) 3. Press Left Ctrl + NumLock to enter the setting mode. A message similar to the following appears in the text editor. A Frequently-used keyboard layout codes B Current keyboard layout is US English (code 33) 4. Press the appropriate keyboard layout code, and then the last line shows the newly-typed code. For example, if you type the Japanese keyboard code 15, the last line shows the keyboard layout is 15.
Chapter 7: Keyboard Layout Settings (for Sun USB MCUTP Cable) Newly-changed keyboard code C 5. Press Esc to exit the setting mode. 6. Log out of the server. If a message appears, asking whether you want to save the text file, you can ignore it. 7. Log in to the server. Important: You must log out of the server and then log back in for the changed keyboard setting to be effective. Keyboard Layout Codes The keyboard setting mode displays only frequently-used keyboard layout codes on the screen.
Chapter 8 User Station Direct Mode Sometimes when you have to cope with an emergency, such as the crash cart operation, you may need to connect the MCCAT user station to the computer directly. This is called Direct Mode. To connect the MCCAT user station to the computer: 1. Ensure that the MCIM or MCUTP cable remains connected to the computer that you want to operate. For information on connecting the MCIM or MCUTP cable, see Connecting the Equipment (on page 14). 2.
Chapter 8: User Station Direct Mode If using the MCUTP cable: Plug the RJ-45 connector of the cable into the Cat5 Port of the user station. Note: If any abnormal video issues occur, power cycle the MCCAT user station by unplugging and re-plugging its power adapter to resolve the problem.
Chapter 9 Firmware Upgrade You can upgrade the firmware to benefit from the latest enhancements and features whenever new firmware is released on the Raritan website. The upgrade procedure for the TMCAT17 switch and MCCAT user station is the same, but the required firmware file is different.
Chapter 9: Firmware Upgrade STEP (B): Connect the Desired Device to the Computer Running the Upgrade Utility Prepare one DB9 male-to-female serial (RS-232) cable, and use it to connect the TMCAT17 switch or MCCAT user station to the computer where the upgrade utility is installed. Note: If you don't have the cable, contact Raritan Technical Support for assistance. 1. Plug one end of the serial cable into one of the computer's serial ports. 2.
Chapter 9: Firmware Upgrade STEP (C): Launch the Upgrade Utility The upgrade utility for TMCAT17 switch and MCCAT user station is the same one for Raritan Paragon devices, that is, the Paragon Update utility. Paragon Update utility older than 2.4.3 does not support upgrading the TMCAT17 switch and MCCAT user station. To ensure the success of the upgrade, always use the latest upgrade utility downloaded along with the TMCAT17 firmware. 1. Double-click the upgrade utility—ParagonUpdate_xxx.
Chapter 9: Firmware Upgrade e. Ensure is selected in the Encryption Key field. f. (Optional) Click Save to save the device information so that next time you don't have to specify the same information again. 3. Select the checkbox next to the device that you want to upgrade. 4. Click Load Hex File. The Open dialog appears. 5. Navigate to where the appropriate firmware file (*.hex) is stored, select it and click Open.
Chapter 9: Firmware Upgrade 6. (Optional) If you want to view the current hardware and firmware version of the device, click Check Device Information. a. Click Yes. The Check Device Information window opens. b. To quit the window, click OK. Note: MCCAT and TMCAT17 series belong to the same hardware type. The Check Device Information window always shows the hardware is MCCAT no matter the connected KVM switch is MCCAT or TMCAT17 series. 7. Click Raritan MasterConsole to perform the upgrade. 8.
Appendix A Specifications In This Chapter TMCAT17 Specifications .........................................................................73 Supported Video Resolutions ..................................................................74 TMCAT17 Specifications Generic TMCAT1728 TMCAT17216 Form factor 1U 19" rackmountable (482.6mm), can be mounted in 750mm and 900mm cabinets Display type Grade A+ LCD, TFT panel display Display size 17" (431.8mm) diagonal Dimension (WxDxH) 442 x 570 x 41.
Appendix A: Specifications Storage temperature -5° to 60° C Humidity 5~90% RH, non-condensing Power AC, 110-240V, 50~60Hz, auto-switching Certification FCC, CE, UL, RoHS Supported Video Resolutions Note: The integrated LCD display supports the video resolution up to 1280x1024 only, but the external monitor, which is connected to the TMCAT17 switch via the MCCAT user station, can support the resolution up to 1600x1200.
Appendix A: Specifications Screen resolution 1280x1024 Refresh rate (HZ) 60, 75, 85 1600x1200 60 75
Appendix B Cable Length Limitations You should limit the Cat5 cable length between TMCAT17 system components and connected computers for keeping optimal video quality. This section lists the maximum cable length or distance supported in different scenarios. In This Chapter Maximum Distance between Users and TMCAT17 Switches.................76 Maximum Distance between Users and Computers ...............................76 Maximum Distance for User Station Direct Mode ...................................
Appendix B: Cable Length Limitations Maximum Distance for User Station Direct Mode When you connect the MCCAT user station to a computer directly, that is, the Direct Mode, you should also limit the cable length for video quality. For information on the Direct Mode, see User Station Direct Mode (on page 66). Supported length X= up to 100 feet (30.
Appendix C Compatibility with Other Raritan Products TMCAT1728 and TMCAT17216 switches can work in conjunction with other Raritan devices, including: Analog KVM switches, such as MCCAT18 and MCCAT116 Most of Paragon, Dominion and Serial CIMs. Paragon II enhanced user station -- P2-EUST Digital KVM switches, that is, Dominion KX II In This Chapter Analog KVM Switches............................................................................. 78 Digital KVM Switches...........................
Appendix C: Compatibility with Other Raritan Products Plug the MCIM or CIM's VGA and PS/2 or USB connectors into the appropriate ports labeled LOCAL USER on the Dominion KX II device. Note: For a list of CIMs compatible with TMCAT17, see Compatible CIMs (on page 80). 2. Connect the Dominion KX II device to the TMCAT17 switch via a Cat5 UTP cable. a. Plug one end of the Cat5 UTP cable into the RJ-45 port on the MCIM or CIM connected to Dominion KX II. b.
Appendix C: Compatibility with Other Raritan Products Then you can access the Dominion KX II device as well as the servers connected to it by selecting the channel where the Dominion KX II is connected on the TMCAT17's Selection Menu. To access Dominion KX II, you must log in twice -- the first time to the TMCAT17 switch, and then to the Dominion KX II device. Note: The Dominion KX II integration is NOT considered a two-tier system, so choose "CPU" as the type of the Dominion KX II device.
Appendix C: Compatibility with Other Raritan Products Connecting a Serial Device via the Serial CIM To connect an ASCII serial device, LAN/WAN component or a computer through an RS-232 serial port to the TMCAT17 system, use one of Raritan's serial CIMs: P2CIM-SER or P2CIM-SER-EU. These CIMs can emulate an ASCII terminal and convert the serial data from the ASCII device to VGA video (800x600x60) and PS/2 keyboard signals.
Appendix C: Compatibility with Other Raritan Products 2. Connect the CIM to the KVM switch, using a standard Cat5 UTP cable. 3. Plug the CIM's USB connector into a powered USB port, or into a separately available Raritan PWR-SER-4 power adapter, to obtain power. For detailed information on the CIMs, see Paragon and Dominion KX Serial Device CIM User Guide, which is downloadable from the Raritan website (http://www.raritan.com). To download the Paragon and Dominion KX Serial Device CIM User Guide: 1.
Appendix C: Compatibility with Other Raritan Products P2-EUST User Station The TMCAT1728 and TMCAT17216 switches are compatible with the Paragon II enhanced user station (P2-EUST) with the firmware version 3F0 or earlier. If you have this device, you can use it in place of the MCCAT user station. Moreover, P2-EUST enables the user to be located at a distance up to 750 feet from the TMCAT17 switch. See Supported Maximum Cable Length (on page 84) for more information.
Appendix C: Compatibility with Other Raritan Products 3. Connect the user station to the KVM switch via a standard Cat5 UTP cable. 4. Connect the power cord to the user station. 5. Turn on the user station and the monitor. Note: Although the TMCAT17 switch supports the P2-EUST device, it does not support the Automatic Skew Compensation feature that is implemented with the P2-EUST device.
Appendix D Two-Tier System You can connect multiple MCCAT switches to organize a two-tier system, expanding the number of available channels. Different models can be mixed in the system. If the system completely comprises the 16-channel-port models, the number of connected computers can be expanded up to 256 computers. Note: User documentation for MCCAT switches can be downloaded from Raritan website's Firmware and Documentation section (http://www.raritan.com/support/firmware-and-documentation/).
Appendix D: Two-Tier System Overview When you connect one MCCAT switch or more to a TMCAT17 switch, you are organizing a "two-tier" system. All MCCAT switches connected to the same TMCAT17 switch are the SECOND-TIER devices, and the TMCAT17 switch that connects these second-tier devices is the "base switch," belonging to the FIRST TIER. You can connect computers to any channel ports available in the system, including channel ports on the base switch.
Appendix D: Two-Tier System Limitations of the Two-Tier System The two-tier system has several limitations. There is only one path (Cat5 UTP cable) between the base switch and each second-tier device. When a user from the base switch is accessing any channel of a second-tier device, there are no other paths left for the other user from the base switch to access the same second-tier device's channels.
Appendix D: Two-Tier System The TIER LED will be lit continuously, indicating that the MCCAT switch has been programmed as a second-tier device. 4. Repeat Steps 1 to 3 to change the programming of more MCCAT switches. Note: To programme a second-tier device back as the base switch, follow the same procedure in this section but press the channel number 1 button instead. When the TIER LED's light is off, the device is programmed back as a base switch.
Appendix D: Two-Tier System 4. Turn ON all second-tier devices. 5. After hearing the beep sound from the second-tier devices, turn ON the base switch. Important: Make sure you turn on second-tier devices before turning on the base switch so that the base switch downloads up-to-date channel data from second-tier devices. STEP (C): Specify the Type of the Second-Tier Device on the OSD The TMCAT17 base switch cannot detect which types of devices are connected to the channel ports.
Appendix D: Two-Tier System If pressing Esc, the message “Save the changes [Y/N/ESC]” appears on the message bar. Press Y to save the changes, N to abort the changes, or Esc to return to the current menu or submenu. STEP (D): Connect Computers to the TMCAT17 System You can connect computers to available channel ports of any KVM switch in the system, including channel ports on the base switch and second-tier devices.
Appendix D: Two-Tier System How to Connect MCCAT18/116 Switches to the Base Switch A "one-user" MCCAT switch requires one MCIM-PS2 for connecting to the base switch. Do NOT use MCUTP cables or any CIM other than MCIM-PS2 to connect "one-user" MCCAT switches to the base switch. To connect "one-user" MCCAT switches to the base switch: 1. Turn OFF all MCCAT switches. 2. Connect one MCIM-PS2 to the MCCAT18 or MCCAT116 switch that has been programmed as a second-tier device: a.
Appendix D: Two-Tier System b. Plug the other end of the Cat5 UTP cable into one of the channel ports on the base switch. 4. Repeat previous step(s) to connect other second-tier MCCAT switches to the base switch. 5. Turn ON all second-tier devices. 6. After hearing the beep sound from the second-tier devices, turn ON the base switch. Important: Make sure you turn on second-tier devices before turning on the base switch so that the base switch downloads up-to-date channel data from second-tier devices.
Appendix D: Two-Tier System 4. If you do not find the channel on the current page, press Page Down or Page Up to go to the next or previous page. 5. Press or to highlight the channel where a second-tier MCCAT switch is connected, and press G. The Channel Configuration submenu of the selected second-tier device appears. 6. Now you can change the channel settings of the second-tier device. To change the channel names, see Assigning or Modifying Channel Names (on page 43).
Appendix D: Two-Tier System 4. If you do not find the channel on the current page, press Page Down or Page Up to go to the next or previous page. 5. Press or to highlight the channel you want. 6. Press Enter. The video of the accessed computer appears on the screen. You can control the computer with the keyboard and mouse.
Appendix E Ground Screw If you want to prevent any electrical shock, you can use the ground screw on the rear panel to provide a safe electrical path to the ground. To prevent any potential shock hazard: Connect the ground screw to a wiring system or wiring device.
Appendix F Resetting to Factory Defaults You can reset the TMCAT17 device to restore all settings to factory defaults. In This Chapter Resetting the TMCAT17 device ..............................................................96 Default Settings .......................................................................................96 Resetting the TMCAT17 device The reset button on the rear panel allows you to reset the TMCAT17 device. To reset to factory defaults: 1.
Appendix F: Resetting to Factory Defaults Field or function Login Blank Timing Logoff Timeout Timing Factory default Off 5 minutes On 5 minutes 97
Appendix G Troubleshooting Problem No power Solution Check the power cord. Make sure the power switch is turned ON. Check the cable connection from the computer to the TMCAT17 switch. No video display for one or all computers Check the CIM's video connection to the computer. The monitor cannot correctly display the video output from some of the computers The monitor probably does not match the video outputs.
Appendix G: Troubleshooting Problem Solution locks (unable to input operation by turning the TMCAT17 switch off and on. Then, if keystrokes) when a necessary, restart all computers. The long-term method of avoiding particular computer is this problem is to power the TMCAT17 switch from a UPS. selected, but works Check the keyboard connection. normally when other computers are selected The CIM's mouse cable to the computer is loose. Secure the connection and turn on the computer again.
Index A E Accessing a Computer or Channel • 23, 41 Accessing Active Channels Only • 36 Accessing the Second-Tier Channels • 93 Activating the Help Menu • 38 Activating the OSD • 29 Active Channels • 30 Adding User Accounts • 51 Adjusting the ID Display Position • 54 Adjusting the OSD Menu Position • 55 Advanced Operation • 34 Analog KVM Switches • 78 Assigning or Modifying Channel Names • 43, 45, 93 Auto-Adjusting Display Settings • 61 Emulating Special Sun Keys • 39 Establishing a Two-Tier System • 87,
Index Maximum Distance between Users and Computers • 76 Maximum Distance between Users and TMCAT17 Switches • 76 Maximum Distance for User Station Direct Mode • 77 MCCAT Computer Interface Module (MCIM) • 2 MCCAT User Station • 2, 6, 8 MCCAT User Station (Optional) • 6 MCUTP Cable • 2 Misc • 60 O One-User MCCAT Switches • 90 Opening TMCAT17 • 20 OSD Layout • 26 OSD Menu • 27 OSD Operation Keys • 32 OSD Submenus • 58 Overview • 86 P P2-EUST User Station • 17, 19, 83 Package Contents • 6 Preparing Requisit
Index W What are Active and Inactive Channels • 5, 30, 36 103
U.S./Canada/Latin America Monday - Friday 8 a.m. - 6 p.m. ET Phone: 800-724-8090 or 732-764-8886 For CommandCenter NOC: Press 6, then Press 1 For CommandCenter Secure Gateway: Press 6, then Press 2 Fax: 732-764-8887 Email for CommandCenter NOC: tech-ccnoc@raritan.com Email for all other products: tech@raritan.com China Europe Europe Monday - Friday 8:30 a.m. - 5 p.m. GMT+1 CET Phone: +31-10-2844040 Email: tech.europe@raritan.com United Kingdom Monday - Friday 8:30 a.m. to 5 p.m.
