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Copyright © 2002 Raritan Computer, Inc. UMTx-0C-E September 2002 Raritan Computer Inc. 400 Cottontail Lane Somerset, NJ 08873 USA Tel. 1-732-764-8886 Fax. 1-732-764-8887 E-mail: sales@raritan.com http://www.raritan.com Raritan Computer Europe, B.V. Eglantierbaan 16 2908 LV Capelle aan den IJssel The Netherlands Tel. 31-10-284-4053 Fax. 31-10-284-4049 E-mail: sales.europe@raritan.com http://www.raritan.com Raritan Computer Japan, Inc.
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FCC INFORMATION FCC INFORMATION This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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TABLE OF CONTENTS I TABLE OF CONTENTS CHAPTER 1: INTRODUCTION 1 PARAGON FEATURES AND ADVANTAGES _____________________________________________ 1 PARAGON SYSTEM COMPONENTS __________________________________________________ 2 PARAGON CABLE INFORMATION ____________________________________________________ 4 CHAPTER 2: INSTALLATION 7 QUICK START _________________________________________________________________ 7 ADMINISTRATOR USER NAME AND PASSWORD DEFAULTS _________________________________ 9 CONFIGURATION
TABLE OF CONTENTS II REFRESH CONFIGURATIONS ______________________________________________________ 71 CHAPTER 6: OVERVIEW SOFTWARE 73 HARDWARE REQUIREMENTS ______________________________________________________ 73 DOWNLOADING OVERVIEW _______________________________________________________ 73 CONNECTING A PC TO UST1 __________________________________________________ 73 OPERATING OVERVIEW SOFTWARE_________________________________________________ 74 EDITING USER PROFILES _________________________________
CHAPTER 1: INTRODUCTION CHAPTER 1: INTRODUCTION Paragon Features and Advantages • • • • • • • • • • • • • • • • • • • • • • • 2U design supports 16 users, 64 computers (model UMT1664) 1U design supports 8 users, 32 computers (model UMT8) 1U design supports 4 users, 42 computers (model UMT442) 1U design supports 2 users, 42 computers (model UMT242) 1U design supports 2 users, 42 computers (model UMT2161) Expands to 32 users with Raritan’s UKVMP2 or CIMPAC8 Expands to 64 users with Raritan’s HUBPAC8 Locates
2 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Paragon System Components Paragon consists of three components: the Paragon Matrix Switching unit, the Computer Interface Module (CIM), and the User Station (UST1), connected with Category 5e UTP cable.
CHAPTER 1: INTRODUCTION 3 A complete Paragon setup may be configured as shown: Up to 32 PCs CIMs Cat5E Cable UMT8 Switch ESC FUNC ENT Cat5E Cable UST1s 8 User Consoles Figure 4 Example of Basic Paragon Configuration (UMT8) Each Paragon switch (UMT2161, UMT242, UMT442, UMT8, or UMT1664) ships with: • • • • • • Two 30 foot Category5e UTP test cables (Part # UCC030) Administrator’s Installation and Operation Guide Quick Setup and Installation Guide AC Power Cord Admin cable Video terminator (Part
4 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Paragon Cable Information Paragon will work with any Category 5e UTP, Category 6 UTP, and Category 7 UTP cable products.
CHAPTER 1: INTRODUCTION 5 Category 5e Unshielded Twisted Pair (UTP) Cable Mod Plug Requirements for use with Raritan Category 5e UTP Products T568A White/Green R J 4 5 Cat 5e Cable C O N N E C T O R T568B Mod Plug Positions 1 Green 2 White/Orange 3 Blue 4 R J 4 5 Cat 5e Cable White/Blue 5 Orange 6 White/Brown 7 Brown 8 C O N N E C T O R Figure 5 Cable Pin-out Requirements Mod Plug Positions White/Orange 1 Orange 2 White/Green 3 Blue 4 White/Blue 5 Green 6 White/Brown
6 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE
CHAPTER 2: INSTALLATION CHAPTER 2: INSTALLATION Quick Start Important: All computers and Paragon components must be powered OFF prior to installation. Physical Connections: 1. Connect power cord to the Paragon Switch and power ON the unit. Note: Step 2 applies to models UMT8 and UMT1664 only. When working with other units, please skip directly to step 3. 2. Connect VT100 Terminator into top Expansion Port on back of the switch. 3.
8 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Administrative Setup: 1. At the Login Menu, displayed at the User Console attached to the UST1, type “admin” (all lowercase) in the User Name field and press . 2. Type “raritan” (all lowercase) in the Password field and press . The monitor displays an On-Screen User Interface (OSUI) Selection Menu with the connected computer displayed in green. 3.
CHAPTER 2: INSTALLATION 9 Administrator User Name and Password Defaults DEFAULT ADMINISTRATOR’S USER NAME: DEFAULT ADMINISTRATOR’S PASSWORD: admin raritan (lowercase) User Names: If user names have not been assigned, the default names are “user01” through “user07” for users, and “admin” for the administrator. User names are not case sensitive. Passwords: If a password is necessary, you will be prompted to enter one. The administrator’s password is “raritan” typed in lowercase.
10 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Each OSUI menu contains the following sections: Menu Title â OSUI Main Body ã ….. Scrolling Messages Banner….. ä ScrlLock | Scan | Skip | NCSH å æ ç è Figure 6 OSUI Display 1. Title Line 2. Menu/Screen Body (for text and fields) 3. Scrolling Messages Banner 4. Status Line, which displays: 5.
CHAPTER 2: INSTALLATION 11 Function Keys: , , , and are used to switch among first-level menus. Pressing while OSUI is active invokes the Help Screen, which details all available options. Whenever the OSUI is invoked, the user console keyboard’s LED indicator blinks repeatedly.
12 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Basic Installation A predetermined number of users can access up to a certain number of computers through the following Raritan models: USERS: COMPUTERS: MODEL #: 2 users 16 computers UMT2161 2 users 42 computers UMT242 4 users 42 computers UMT442 8 users 32 computers UMT8 16 users 64 computers UMT1664 Please use the steps that follow to perform a Basic Installation of a single tier system: Important: Power OFF all computers an
CHAPTER 2: INSTALLATION 13 Note: The Paragon Matrix Switching Unit’s Expansion Ports reserve a location for the future implementation of Raritan Banking Technology, an improved KVM configuration design that conceivably banks or links Matrix Switching Units directly to each other. UMT2161, UMT242, and UMT442 models do not include Expansion Ports. Important: Step 2, below, is optional when installing a UMT2161 unit.
14 3. PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Perform UST1 Administrative Setup. a. UST1 will establish communication with the Paragon Switch. b. A Login Menu appears on user console monitor. The LED on the keyboard blinks to indicate Hot Key mode is operational, which enables keyboard’s communication with the Paragon OSUI for performing login, computer selection, and administrative functions.
CHAPTER 2: INSTALLATION 15 Note: If user console monitor displays a message “...No Connection to Paragon… ,” UST1 is not properly connected to the switch. Check for loose connections and use only the recommended UTP cables (see “UTP Cabling FAQs” on page 93 for further information). 4. Repeat steps 2 and 3 for each UST1 to be connected to the Paragon Switch user ports. 5. Connect CIM / Computer. a.
16 6. PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Perform Administrative Setup for CIMS and connected computers. The monitor connected to the UST1 displays an On-Screen User Interface (OSUI) Selection Menu with the connected computer displayed in green. Use the <Ç> or <È> keys on your keyboard to highlight the computer you wish to set up, then press the key. Normal computer access and operation indicates a successful connection. a.
CHAPTER 2: INSTALLATION c. d. e. f. 7. 17 Use the <Ç> or <È> keys to highlight the Name field that corresponds with the Channel ID (Ch ID) where the CIM / Computer was just installed, then press - the yellow highlight will turn light blue. Edit name and press when finished - the highlight will turn green as you begin to type. Press to save the new name. Press to return to the Selection Menu and verify that the new name appears on the Selection Menu in green.
18 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Multi-Tier Installation Paragon’s channel capacity can easily be expanded with a tiered installation. Up to three tiers are possible: a base plus a maximum of two levels of tiered KVM switches. When setting up two tiers, the base unit must be a Paragon switch and the second tier can be any of the Raritan KVM Switches listed below.
CHAPTER 2: INSTALLATION 19 Installing a Paragon Switch Follow the Basic Installation steps starting on page 12 to set up the base Paragon Switch, making certain to reserve sequential channels on the Paragon Switch for cascading second-tier KVM or Paragon Switches.
20 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Connecting Tiered Raritan KVM Switches to a Base Paragon Switch Connecting a Paragon Switch as a Second Tier or Third Tier Unit 1. Connect one end of Category 5e UTP cable to the User Port of the second-tier Paragon Switch. 2. Connect other end of cable to a Channel Port on the base Paragon Switch. 3. Repeat steps 1 and 2 to connect remaining user ports on second-tier Paragon Switch to channel ports reserved on base Paragon Switch. 4.
CHAPTER 2: INSTALLATION 21 Guidelines for Paragon System Configuration 1. Only one user should attempt to modify/update the System Administration Menu at a time (this is especially important when changing the User Configuration and Channel Configuration options). 2. Z-Series chains should be added one at a time. The message banner should read that the DB has been completely updated before administrator adds a new Z-chain. 3.
22 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Connecting Z-Series Z4200U Z-CIMs as a Tier Important: Tiering a Z4200U chain requires User Station (UST1) firmware version 4L2 or higher and Paragon switch firmware versions 1P0 (UMT2161), 2C2 (UMT242, UMT442, and UMT8), or 3A2 (UMT1664).
CHAPTER 2: INSTALLATION 23 Note: When following the installation and configuration instructions below, sort the Selection Menu by Channel ID Number, not by Name. Display the menu by pressing < F2> and change the sorting method by pressing . Important: All Paragon components must be powered ON prior to Z-Series tier installation. All computers in the Z-chain and all Z4200U components must be powered OFF prior to installation. Connect Z-Series Z4200U Z-CIMs as a Tier: 1.
24 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE e. Optional: Connect a local user console to the UKVMSC Z-CIM. Front of UKVMSC Figure 20 Connecting a Local User Console to UKVMSC Z-CIM Perform Channel Configuration: 1. At a User Station Login Menu, type “admin” in the User Name field and press . 2. Type “raritan” (all lowercase) in the Password field and press . 3. Press to go the Administration Menu and select the Channel Configuration submenu. 4.
CHAPTER 2: INSTALLATION 25 Name the Computer Channel on the Z4200U tiered Selection Menu: 1. When viewing the Paragon Selection Menu or any OSUI menu, press to go to the Administration Menu. 2. Select the Channel Configuration submenu. 3. Select the Z4200U device channel. 4. Press to bring up a Channel Configuration menu for the Z4200U chain. 5. Use the <Ç> and <È> keys to highlight the Name field of the computer just connected via Z4200U Z-CIM.
26 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Important: Repeat the steps on the previous pages: Connect Z-Series Z4200U Z-CIMs as a Tier Perform Channel Configuration Name the Computer Channel on the Z4200U tiered Selection Menu Verify and Save Changes for each server to be added to the chain. Name and test each computer as it is added. Follow the steps below to build the rest of the Z4200U chain of servers. Attach Z4200U Z-CIM to Computer to be Added: For UKVMSPD Z-CIM: 1.
CHAPTER 2: INSTALLATION 6. 27 Optional: Connect a local user console to the UKVMSC Z-CIM. Front of UKVMSC Figure 23 Connecting a Local User Console to UKVMSC Z-CIM Name Computer: 1. At the Selection Menu, press to go to the Administration Menu. 2. Select the Channel Configuration submenu. 3. Select the Z4200U device channel. 4. Press to bring up a Channel Configuration menu of the Z4200U chain. 5.
28 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Connecting a MasterConsole MX4 as a Tier Set MX4 User Port as a Second Tier Port: 1. Hold the MX4’s front panel [FUNC] button down when powering ON the MX4. This will cause the MX4 unit to reset to factory defaults. 2. From the MX4 front panel, press [FUNC] to invoke the Function Menu. 3. Use the <Ç> and <È> keys to go to the Set Tier function, then press 4. Use the <Ç> and <È> keys to select the proper User Port number. 5.
CHAPTER 2: INSTALLATION 29 12. Repeat these channel configuration steps for each path. You must name all MX4 paths with the same name. This will notify Paragon that these paths are connected to the same MX4. 13. Press to save the new configuration. Verify and Save Changes: 1. Press to go the Selection Menu to validate that the second-tier MX4 is properly established. All MX4 paths should be displayed in purple. 2.
30 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Connecting a MasterConsole MXU2 as a Tier Figure 24 Connecting a MasterConsole MXU2 as a Paragon Second Tier – Sample Configurations Configure the MasterConsole MXU2 Unit as a Second Tier Device: 1. Attach a user console to the MXU2 unit that will be used as a second tier unit. a.
CHAPTER 2: INSTALLATION 3. 31 Set up the MXU2 as a second tier unit. a. At the Selection Menu, press to access the Administration Menu. b. Highlight selection number 1. System Configuration and press to access the System Configuration Menu.
32 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE For MXU2 User 2 (Remote Category 5e UTP Port): a. Connect the other end of the Category 5e UTP cable to the RJ45 User 2 port on the back of the MXU2. Perform Channel Configuration: 1. At the User Station Login Menu, type “admin” in the User Name field and press . 2. Type “raritan” (all lowercase) in the Password field and press . 3. Press to go the Administration Menu and select the Channel Configuration submenu. 4.
CHAPTER 2: INSTALLATION 33 Connecting a MasterConsole II (Model MCC only) as a Tier Set MasterConsole II as a Tier Device: 1. When powering ON, press and hold the Channel # 2 button on the front panel of MasterConsole II for three seconds. This sets the MasterConsole II as a second-tier device. 2. The LED on the far right of the unit’s front panel (second from right for MasterConsole C models) will be lit steadily. Connect MasterConsole II to the Paragon Switch: If using a CIM UKVMC: 1.
34 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Verify and Save Changes: 1. Press to go the Selection Menu to validate that the second-tier MasterConsole II is properly configured. Select and switch to one of the MasterConsole II channels to ensure proper switching. 2. Press to go to the Administration Menu and select the Channel Configuration submenu. Select the MasterConsole II channel. Press to bring up a Channel Configuration menu of the MasterConsole II. Edit names. 3.
CHAPTER 2: INSTALLATION Connecting a MasterConsole P as a Tier Note: All tier MasterConsole P models must be MasterView ready. To determine whether your MasterConsole P model is MasterView ready, check the white label on the bottom of the unit. Locate unit’s firmware version: MDSP-nnn. If firmware version is MCSP–1AC or higher (e.g., MDSP-1AD), the unit is MasterView ready. Some MasterConsole P models that are not MasterView ready can be upgraded to MasterView Ready.
36 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Verify and Save Changes: 1. Press to go to the Selection Menu to validate that second-tier MasterConsole P is properly configured. Select and switch to one of the MasterConsole P channels to ensure proper switching. 2. Press to go to the Administration Menu and select the Channel Configuration submenu. Select the MasterConsole P channel and press to bring up a Channel Configuration menu for MasterConsole P. Edit name fields. 3.
CHAPTER 2: INSTALLATION 37 Expanded Installation Options HubPac The Paragon HubPac, part number HUBPAC8-RK, expands user access capability to a maximum of 32 users. Each HubPac is capable of connecting 8 servers to 4 Paragon Matrix Switch units.
38 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Important: Prior to installation, all Paragon switch units and HubPac units must be powered OFF. Computers and User Stations (UST1s) to be connected can be powered ON. Connect one HubPac to a Paragon Switch model UMT8, creating a 32 user by 8 server configuration: 1. Attach server(s), via CIM, to HubPac. a. Connect CIM to server. Please refer to “Specifics for Installation of CIM” on page 87 for more information. b.
CHAPTER 2: INSTALLATION 39 Perform Channel Configuration: Paragon recognizes a HubPac as an extension of a CIM, rather than as a device. As a result, each server connected to the HubPac is configured as a directly connected server would be. 1. On the Selection Menu (by channel ID number) each green line indicates an active channel (CIM/computer). Highlight the CIM/server to be selected by using the <Ç> and <È> or the and keys, then press . 2.
40 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE CIMPac The Paragon CIMPac, part number CIMPAC8-RK, expands user access capability to a maximum of 32 users. Figure 28 Paragon CIMPac Installing a CIMPac These Basic Installation instructions will assist you in creating two Paragon model UMT8 Matrix Switching configurations with eight users (UST1s) each.
CHAPTER 2: INSTALLATION 41 Important: Prior to installation all Paragon Matrix Switch units and CIMPac units must be powered OFF. Computers and User Stations (UST1s) to be connected can be powered ON. Create a Paragon Switch model UMT8 configuration with 8 users (UST1s): 1. Attach server(s) to CIMPac. a. Connect one end of a CCPnn cable to server, attaching the male HD15 video leg and the male 6-pin mini-DIN keyboard and mouse legs to appropriate video, keyboard, and mouse ports on server. b.
42 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Perform Channel Configuration: Paragon recognizes a CIMPac as an extension of a CIM, rather than as a device. As a result, each server connected to the CIMPac can be configured as a directly connected server would be. 1. On the Selection Menu, viewed in Channel ID number, each green line indicates an active channel (CIM/computer). Highlight the CIM/server to be selected by using the <Ç>, <È>, or , keys and press . 2.
CHAPTER 2: INSTALLATION 43 Rack Mount Brackets – RUMT and RUST Mounting brackets for Paragon components – Paragon Matrix Switch or User Station (UST1) – can be purchased separately for convenient rack mount installation. PART NUMBER: DESCRIPTION: RUMT-1U 19” Rack Mount Bracket for Paragon Matrix Switch (1U) [for serial numbers that begin with CP] RUST-1U 19” Rack Mount Brackets for UST1 (1U) Each of these rack mount brackets can be mounted as either a forward mount or a reverse mount.
44 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Forward Mount Installation 5. 1. 1. 3. 4. 3. 2. U M T8 4. Figure 30 Forward Mount of Paragon Matrix Switch – Rack p/n RUMT-1U 5. 1. 1. 3. 3. 4. 2. UST1 4. Figure 31 Forward Mount of Paragon User Station (UST1) Switch – Rack p/n RUST-1U Forward Mount Installation: 1. Secure cable support bar to the rear of each side bracket, opposite from the rack mount tabs. 2.
CHAPTER 2: INSTALLATION 45 Reverse Mount Installation 2. 3. UMT8 3. 1. 4. 1. 4. 5. Figure 32 Reverse Mount of Paragon Matrix Switch – Rack p/n RUMT-1U 3. 2. UST1 3. 1. 4. 1. 5. 4. Figure 33 Reverse Mount of User Station (UST1) – Rack p/n RUST-1U Reverse Mount Installation: 1. Secure cable support bar to the front of each side bracket near the rack mount tabs. 2.
46 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE
CHAPTER 3: OPERATING PARAGON 47 CHAPTER 3: OPERATING PARAGON Login Login is required to access computers and devices connected to Paragon. The Login Menu will display automatically on user stations after Paragon initially powers ON. Press at the OSUI to display the Login Menu on a user station monitor. Activate the OSUI by rapidly hitting the default Hot Key activator (the key) twice. The name of the Paragon Switch is Device ID.
48 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE 3. The Selection Menu will appear. To navigate to other menus, use the function keys. (Please refer to “On-Screen User Interface (OSUI) Functions” on page 55 for more information). 4. Log out of the Paragon system by pressing when the OSUI is displayed. Selecting a Computer Immediately following user login, Paragon’s OSUI displays the Selection Menu.
CHAPTER 3: OPERATING PARAGON 49 Selection Menu by Name Page Ch. ID Name -- ---------------------------------------------------- X 1/4 -------------------------------- MC2-16.Reg1 07 MX4-Wing.2 NT4.0-Mail 05 02 NT4.0-Fax UMT8 Switch-Wing.4 Win95.Bob Wins98.Jack 06 08 03 04 01 ….. Scrolling Messages Banner….. ScrlLock | Scan | Skip | NCSL Figure 36 Selection Menu by Name Note: The key toggles between showing and not showing all channels on user OSUI menu .
50 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Each channel’s availability is visually indicated on the Selection Menu by color: COLOR: CHANNEL AVAILABILITY: Black No computer connected or computer is powered down. Green Channel is active and available. However, another user may currently be accessing the computer if system is configured in PC Share Mode (see “Operation Mode” on page 65). Red Unavailable; system is currently being accessed by another user.
CHAPTER 3: OPERATING PARAGON 51 Public View Mode OSUI Displays in Public View Mode Public View Mode enables viewing of another computer’s video, but will not allow making changes to the video being viewed. Selecting another computer’s video to view when in Public View Mode will display a viewing message. This message remains on the screen as long as another’s video is being viewed and cannot be removed. Press the key to return to Selection Menu. P-VIEW WIN95.
52 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE User Customization The User Profile Menu displays Paragon configuration and allows for setting or changing preferred operating parameters. Press while viewing the OSUI to bring up the User Profile Menu. Activate the OSUI by rapidly hitting the default Hot Key activator (the key) twice.
CHAPTER 3: OPERATING PARAGON 53 Changing Passwords within User Profile Menu: 1. To add, delete, or change a password, press
while viewing the User Profile Menu. 2. Type the old password at the prompt. 3. Type a new password of up to eight characters at the next prompt. 4. Press and confirm the new password by re-entering it. 5. Press to retain change or press to cancel changes.
54 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE 8. Help: Set the help message at the bottom of each On-Screen User Interface (OSUI) menu. Use the <Ç>, <È>, <Å>, and <Æ> keys to select Single Line (scrolling message banner) or Circ Left (static message banner). Default setting is Single Line. 9. LocalPC: Used to set UST1 in Person Computer Access Mode. Default setting is Off. Please refer to “Personal Computer Access Via Z-CIM” on page 83.
CHAPTER 3: OPERATING PARAGON 55 On-Screen User Interface (OSUI) Functions Use the following function keys to access Paragon OSUI functions: PRESS: WHEN YOU WANT TO: View the Help Menu View the Selection Menu for a list of channels, group IDs, or scan rates; or to select a channel View the User Profile Menu to view and change user-specific operating parameters View the Administration Menu (for users with administrator privileges) Toggle On/Off AutoScan (for users with ad
56 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Paragon Switch Front Panel Display and Controls The control buttons and LCD display on the Paragon switch provide systems management and technical support functions. For most situations, there is no need to use the front panel beyond viewing status. Figure 41 Paragon Switch Front Panel A B ESC FUNC C D F G H ENT E Figure 42 Paragon Switch Front Panel Buttons Front Panel Components and Functions: 1.
CHAPTER 3: OPERATING PARAGON 57 Normal Display: After start-up test, LCD panel displays two lines of messages: 1. Line 1: Running message: “Raritan Computer Paragon: UMT8 Switch/1 Ready” For a Paragon switch model UMT8, “UMT8 Switch” is the default name of the Matrix Switching Unit (this name may be changed through the System Configuration Menu). “/1” is the UMT8 Switch’s banked expansion unit ID. In this example, it is the main unit.
58 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Function Selection Screen: Several administrative functions can be performed on the Function Selection Screen on the Paragon switch’s front panel. Set LCD Contrast Display Ver./SN Test User UST1 Test Chan.
CHAPTER 3: OPERATING PARAGON 2. 59 Display Ver./SN (Firmware Version and Serial Number): Displays current version of firmware and unit’s serial number. FIRMWARE: 2C1 SN: CPB80347 Figure 48 Display Ver. and SN 3. Test User UST1 (User Station): Used by administrator to check if user stations (UST1s) are functioning properly. Press the [ ] or [ ] button to change user port number. Display will read “OK”, “None”, or “Failed. Press [ESC] to return to normal display.
60 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Note: Banking exemplifies Raritan’s dedication to future development. Banking Technology, a potentially improved KVM configuration design that conceivably banks or links Matrix Switching Units directly to each other, is currently nonfunctional. As a result, all Bank IDs should be set to 1. 6. Re-Configure: Paragon will automatically configure the system as computers or devices are added or removed.
CHAPTER 4: USER STATION (UST1) DIRECT MODE 61 CHAPTER 4: USER STATION (UST1) DIRECT MODE User Stations (UST1s) set in Direct Mode can be connected directly to a Paragon CIM for emergency “crash cart access,” without having to connect through a Paragon Matrix Switching Unit. Direct Mode requires User Station (UST1) firmware version 4L2 and Paragon switch firmware versions 1P0 (UMT2161), 2C2 (UMT242, UMT442, and UMT8), or 3A2 (UMT1664).
62 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE CIM models capable of accepting a UST1 Direct Mode connection include: • • • • • • • • • UKVMC UKVMP UKVMPD UKVMP2 USKVMC USKVMP USKVMPD USKVMPA UUSBPD Setting a UST1 to Direct Mode: 1. Power OFF the UST1. 2. Connect desired CIM directly to the UST1 via Category 5e UTP cable. 3. At the user console connected to the UST1, simultaneously hold down the and keys. 4. Continue to hold the and keys and power ON UST1.
CHAPTER 5: ADMINISTRATIVE FUNCTIONS 63 CHAPTER 5: ADMINISTRATIVE FUNCTIONS Administrative functions enable System Administrators to control the computers connected to the Paragon system and how users access devices. These functions can be performed from a set of Administration Menus.
64 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE System Configuration The System Configuration Menu is used for setting global parameters. 1. Press the <Ç> and <È> or and keys to highlight a channel for a device or computer and press to select. 2. Please refer to the following section “System Configuration Menu Options” for instructions on interpreting and editing the menu components. 3. When editing is complete, press - the highlight will turn yellow.
CHAPTER 5: ADMINISTRATIVE FUNCTIONS 4. Operation Mode: There are three modes: Use <Ç> and <È> keys to select “Private,” “Public View,” or ““PC Share.” Default setting is Private. • • • 5. 65 Private: A computer can be accessed exclusively by one user at a time. Public View: While one user is accessing a computer, another user can select and view that user’s video. Status messages appear on user’s monitors when the Public View mode is being exercised.
66 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE User Configuration The User Configuration Menu enables an administrator to add, delete, or edit user names and security rights, and also displays the current connection status for each user. 1. Press the <Ç> and <È> or and keys to highlight a channel for a device or computer and press to select. 2.
CHAPTER 5: ADMINISTRATIVE FUNCTIONS 67 Note: Press the or the <Æ> key to move to the far right of the User Configuration Menu menu and view Connection information. 5. Connection: The Connection column shows status of each user and displays the channel to which any active user is currently connected. Adding or Deleting Users: To Add a User: Press the key, and when the new default user name is visible, change the default name to the desired user name. The maximum number of users is 127.
68 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Channel Configuration The Channel Configuration Menu enables an administrator to edit or initialize a CIM. An Administrator can change device names, individual computer scan rates, device type, and group IDs associated with each computer or device. When Channel Configuration changes are saved, Paragon updates each CIM as necessary. 1.
CHAPTER 5: ADMINISTRATIVE FUNCTIONS 69 Note: Pressing the or the <Æ> key to move to the far right of the Channel Configuration Menu and view Ch ID and Group information. 5. Ch. ID: Channel ID number. 6. Group: Displays security groups that device is associated with. Please refer to “Paragon Security: Group ID Settings” on page 81 for more information.
70 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE User Station Profile The User Station Profile screen enables an administrator to select a keyboard mapped for a different language and to set the elapsed time of video delay when switching channels. 1. Press the <Ç> and <È> or and keys to highlight the desired field and press - the yellow highlight will turn green. 2. Please refer to the sections below for instructions on editing the menu items. 3.
CHAPTER 5: ADMINISTRATIVE FUNCTIONS 71 Refresh Configurations Select item 5 - Refresh Configurations on the Administration Menu to refresh the database of all user stations from the Paragon switch database. Administration Menu ---1 2 3 4 5 Choose Admin Function ------------------------------------------------------System Configuration User Configuration Channel Configuration User Station Profile Refresh Configurations ….. Scrolling Messages Banner…..
72 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE
CHAPTER 6: OVERVIEW SOFTWARE 73 CHAPTER 6: OVERVIEW SOFTWARE Paragon Overview is a PC Windows-based program that provides an interface with Paragon, enabling administrators to: • Maintain and change configuration data and OSUI settings offline • Back-up (save) a copy of the configuration data offline Hardware Requirements System Administrators can install and run the Overview program from any PC loaded with Internet Explorer.
74 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Operating Overview Software Start Program: 1. Insert Overview software diskette into floppy disk drive. 2. Using Windows Explorer, locate and double-click on the Overview.exe file on the diskette. 3. The Overview program window will open. Figure 64 Overview Program Window and Communication Control Panel Activate PC Communication and Login: 1. Click on the Activate Port button on the Communication Control Panel. 2.
CHAPTER 6: OVERVIEW SOFTWARE 75 Perform Administrator Login: This step requires administrator authorization to access UST1. 1. At the Login window, enter Administrator User Name and Password. 2. Click on the OK button. Figure 65 Overview Administrator Login Window Connect to UST1 and Download Configuration: This step downloads UST1’s configuration file for offline editing at the PC. 1. The Serial Number from the UST1 unit will be retrieved and displayed in an information window.
76 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Editing User Profiles Edit a User’s Profile: 1. Click User Profiles on left side of the Overview program window to display a User List. 2. Double-click the user name that you wish to edit from the User List that appears. 3. When the Edit window appears, modify the profile as required. 4. Click on the OK button to save changes and close the window.
CHAPTER 6: OVERVIEW SOFTWARE 77 Editing Device Profiles This feature is used to change computer names and profiles on a base Paragon, a tier Paragon, or second tier Master Console. Edit a Device Profile: 1. Open the device list by clinking the plus sign inside the small square to the left of the Paragon Switch name on the left side of the Overview program window. 2. Double-click on a computer or second tier device from the list. 3.
78 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Uploading a Configuration File to Your System After any user profile, computer, and/or other device has been modified, the new configuration file must be uploaded to the UST1 to reconfigure the system. Before uploading to the UST1, save a copy in a PC disk file for later reference. • Click on the Send File to Paragon button in the Communication Control Panel. The program will upload the new configuration file to the UST1 unit.
CHAPTER 6: OVERVIEW SOFTWARE 79 Troubleshooting SYMPTOM: Program begins. After clicking on the Activate Port button, a message appears “UMT8 Switch device is not responding.” After a period of trouble free software operation, clicking on the Send to Paragon button causes the Windows status bar to remain on the screen. PC has only a DB25 serial port, not DB9. POSSIBLE CAUSE: • Make sure DB9 cable is plugged in to PC DB9 serial port properly. • Make sure a proper Comm port number is selected.
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CHAPTER 7: PARAGON SECURITY: GROUP ID SETTINGS 81 CHAPTER 7: PARAGON SECURITY: GROUP ID SETTINGS The default group ID setting for all connected users and computers is a Group ID of “00”. These IDs are called Group IDs because each user ID number can have one or more users belonging to it, and each computer ID number can have one or many computers belonging to it.
82 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE GROUP ID FOR COMPUTERS: CAN BE ACCESSED BY USERS WITH GROUP IDs: 00 00 through 99 (all users) For IDs 01 through 09: 0X through 0X 00, 0X; and X0, X1, X2, X3, X4, X5, X6, X7, X8, and X9 For example: 08 00, 08; and 80,81, 82, 83, 84, 85, 86, 87, 88, and 89 For IDs 10 through 99: X0 through X9 00, 0X, and exact same user ID# as the computer’s ID# For example: 12 00, 01, and 12 Recommendations Systems Requiring High Security: Raritan Com
CHAPTER 8: PERSONAL COMPUTER ACCESS VIA Z-CIM 83 CHAPTER 8: PERSONAL COMPUTER ACCESS VIA ZCIM Paragon switch firmware versions 1P0 (UMT2161), 2C2 (UMT242, UMT442, and UMT8), or 3A2 (UMT1664) and UST1 firmware 4L2 or higher supports access to a personal computer via a Z-CIM UKVMSPD or UKVMSC. This feature gives the User Station and attached User Console control of the local user’s PC, in addition to the Paragon matrix.
84 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE 3. Trace the Category 5e UTP cable from the chosen UST1 to the Paragon Switch and disconnect this cable from the Paragon Switch user port. Reserve this user port for connection from the Z-CIM. 4. Add the Z-CIM (UKVMSPD or UKVMSC) between the chosen User Station (UST1) and the Paragon Switch. a. Connect the Category 5e UTP cable from the chosen UST1 to the UTP OUT port on the ZCIM. b.
CHAPTER 9: SPECIFICATIONS 85 CHAPTER 9: SPECIFICATIONS ITEM DIMENSIONS (WXDXH) PARAGON SWITCH 17.2” (W) X 10.4” (D) X 1.75” (H) 437MM (W) X 265MM (D) X 44 MM (H) WEIGHT POWER 7.9LBS. (3.59KG) 100V/240V OPERATIN G TEMP. 0-40 C 47/63HZ, 0.6A 32-104 F UMT2161 UMT242 17.2” (W) X 10.4” (D) X 1.75” (H) 437MM (W) X 265MM (D) X 44 MM (H) 8.35LBS. (3.8KG) 100V/240V 47/63HZ, 0.6A 0-40 C 32-104 F UMT442 17.2” (W) X 10.4” (D) X 1.75” (H) 437MM (W) X 265MM (D) X 44 MM (H) 8.45LBS. (3.
86 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE ITEM DIMENSIONS (WXDXH) WEIGHT POWER 4.3” (W) X 3.6” (D) X 1.0” (H) 108MM (W) X 91MM (D) X 23MM (H) 0.7LBS. (0.3KG.) 6VDC OPERATIN G TEMP. CIMS FOR SUN USKVMC CONNECT ONE SUN COMPUTER - WITH KVM PORT FOR 0-40 C 32-104 F LOCAL ACCESS USKVMP CONNECT ONE SUN COMPUTER - WITH HD15 VIDEO USKVMPD CONNECT ONE SUN COMPUTER - WITH “DIRECTCONNECT” TECHNOLOGY USKVMPA CONNECT ONE SUN COMPUTER - WITH 13W3/COMPOSITE SYNC VIDEO USKVMP + ADAPTER 2.
CHAPTER 9: SPECIFICATIONS 87 CIM Installation: Connecting CIM and Server CIM MODEL: UKVMC UKVMP and UKVMP2 UKVMPD USKVMC USKVMP USKVMPD USKVMPA AUATC CONNECTION INSTRUCTIONS: • Connect DB25 male end of provided CCPnn cable to DB25 female port on UKVMC. • Connect other end of cable to 6-pin mini DIN keyboard and mouse ports and female 15-pin video port on the computer.
88 CIM MODEL: AUPUSBC UUSBP UUSBPD PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE CONNECTION INSTRUCTIONS: • Connect DB25 male end of CCUSBnn cable to DB25 female port on AUPUSB. • Connect other end of cable to one of the USB ports and 15-pin video port on the computer. • Connect HD15 video leg attached to UUSBP appropriate 15-pin female video port on the computer. • Connect the UUSBP’s USB leg to appropriate USB port on computer.
CHAPTER 9: SPECIFICATIONS 89 Connecting UTP Cables Recommended UTP cables: Category 5e UTP Cables: Belden DataTwist 350 UTP #1700A Solid Belden DataTwist 350 patch #1752A Stranded Category 6 UTP Cable: Belden MediaTwist #1872A Solid Category 7 UTP Cable: Uninet #7702 Pin-out specifications for RJ45 connectors to Category 5e UTP cable: • Paragon supports only T568A or T568B pin-outs T568A White/Green R J 4 5 Cat 5e Cable C O N N E C T O R T568B Mod Plug Positions 1 Green 2 White/Or
90 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE CIM Cable Kits (For UKVMC): Additional cables available for desired distances longer than those enabled by the standard length cables are provided with each CIM unit ordered. Universal Cable Kits for connecting computer to CIM: PART NO.: LENGTH: CONNECTORS: CCP20 6.
CHAPTER 10: TROUBLESHOOTING 91 CHAPTER 10: TROUBLESHOOTING Symptoms and Solutions SYMPTOM: No Power. All computers have no video display. Monitor video display for some connected computers is distorted. Keyboard non-functional, even though there is no keyboard error at power up. Cannot input to any computer. Repeated “Keyboard ERROR” at computer power-up. Keyboard suddenly locks-up when a particular computer is selected, but works normally when other computers are selected.
92 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE SYMPTOM: Mouse suddenly locks up when a particular computer is selected, but works normally when other computers are selected. On-Screen User Interface (OSUI) non-functional. Video is “fuzzy” or out of focus. PROBABLE CAUSE: • Loose cable from computer to CIM • Loose Category 5e UTP cable • Paragon components may be out of order. Verify that computer works with a mouse directly connected. Contact Raritan Technical support for assistance.
CHAPTER 10: TROUBLESHOOTING 93 UTP Cabling FAQs Cat5 / Cat5e / Cat6 Cabling FAQs: QUESTION: ANSWER: What UTP cable does Raritan recommend for use with Paragon, Paragon ReadyTM, and Cat5 ReachTM products? Raritan certifies the following Category 5e UTP and Category 6 UTP cable products for use with its family of industry-leading data center solutions: Certified Cables for Use with Raritan Products: Category 5e UTP Cables: Belden DataTwist 350 UTP #1700A Solid Belden DataTwist 350 patch #1752A Str
94 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE QUESTION: ANSWER: Can I use non-certified Cat 5e cable? Yes, however, you may not get the same performance as you would with Raritan certified Category 5e UTP or Category 6 UTP cables. Using non-certified Category 5e UTP cable with Raritan products results in degraded video performance ranging from mildly irritating to severely unusable.
CHAPTER 10: TROUBLESHOOTING 95 QUESTION: ANSWER: Cat 5e is standardized. Why can’t I simply use any Cat 5e cable with Raritan products? Because the intended application of UTP cabling is the transmission of digital data, cable specifications are optimized for that application.
96 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE QUESTION: ANSWER: Are there special pin out requirements that I must use? Yes, please refer to diagram below.
CHAPTER 11: GLOSSARY 97 CHAPTER 11: GLOSSARY TERM: DEFINITION: Active Channel A channel is active when a connected device is powered on. See also Channel. Administration Menu For installing and configuring access to the Paragon. This menu is restricted to those with administrator privileges. AutoScan When activated, UST1 automatically cycles through channels, displaying each computer’s video for a specified time interval.
98 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE TERM: DEFINITION: Global Scan Rate Scan rate used for all channels when Scan Mode field in User Profile is set to Global. See also Scan Rate. Green Mode A field in User Profile Menu for toggling PowerSave feature on and off. Group Security Code Refers to how many belong to a code. See also Security Code Hot Key For activating On-Screen User Interface (OSUI). To activate the OSUI, press the Hot Key -default - twice rapidly.
CHAPTER 11: GLOSSARY 99 TERM: DEFINITION: PowerSave Allows a properly equipped monitor to operate in energy save mode. See also Green Mode. Public View Feature that controls video sharing of a computer that is being selected and operated by another user. Reserved Channels In a two-tier configuration, channels on base Paragon Matrix Switch units allocated to connect second-tier non-computer devices. S Model MasterConsole II models MasterConsole S-4 and MasterConsole S-8.
100 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE TERM: DEFINITION: Sort Order of channels listed in the Selection Menu – either by channel ID or by name. Pressing toggles the sort criterion when a Selection Menu is displayed. Start-Up Display Displayed on LCD when the Paragon Matrix Switch is powered on – system checks for the status of computers and user connections. After this start-up test, system goes to normal display.
CHAPTER 11: GLOSSARY 101 TERM: DEFINITION: User Profile For setting and changing user passwords and preferences. UST1 Acronym for User Station X Model MasterConsole II models MasterConsole X-4, MasterConsole X-8, and MasterConsole X-16.
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APPENDICES 103 APPENDICES Appendix A: Paragon Update – Firmware Upgrade The Paragon Update Utility is a Win32-based program that facilitates the transfer of firmware to Paragon units – the Matrix Switching Unit and the User Station (UST1). The Paragon Update Utility and the latest versions of firmware can be downloaded from Raritan’s web site: http://www.raritan.com.
104 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Paragon Configuration Backup: Paragon Update is designed to execute the firmware uploading process without disturbing Paragon configuration data files. However, as an added precaution, many users prefer to backup these configuration files, which contain user profile and server name information. 1. Download the Paragon Overview program from Raritan’s Web site. a. b. c. d. e. f. Open Internet Explorer and go to Raritan’s Web Site: http://www.
APPENDICES 105 Update User Station(s) 1. On any active Paragon User Station (p/n UST1), log into Paragon, and press to display the Selection Menu by Name. 2. When the Paragon User Station displays Selection Menu by Name, connect one end of a straightthrough serial cable to the port labeled Admin (DB9F) on the back of the User Station and connect the other end of the cable to the serial port of any computer with Paragon Update installed.
106 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Update Paragon Matrix Switching Unit(s) 1. Connect one end of a straight-through serial cable to the port labeled Admin (DB9F) on the back of the Paragon Matrix Switching Unit to be updated and connect the other end of the cable to the serial port of any computer with Paragon Update installed. Note: To ensure reliable communication, use as short a serial cable as possible. Do not use a serial cable longer than 50 feet in length.
APPENDICES 107 Appendix B: IBM x330 Paragon switch firmware versions 1P0 (UMT2161), 2C2 (UMT242, UMT442, and UMT8), or 3A2 (UMT1664) and User Station (UST1) firmware 4L2 or higher supports an IBM x330 chain of computers as a second tier by utilizing IBM’s Cable Chaining Technology (C2T) and Raritan Computer Interface Modules (CIMs), UKVMP-x330 or UKVMC-x330. An IBM x330 rack of up to 42 servers can be accommodated for each Paragon Matrix Switch channel port.
108 PARAGON ADMINISTRATOR’S INSTALLATION AND OPERATION GUIDE Install an IBM x330 Rack of Servers as a Tier to Paragon: 1. Set up Paragon following “Basic Installation” instructions starting on page 12, but reserve one channel port for each rack of IBM x330 servers to be connected. 2. Connect a Category 5e UTP cable to the reserved channel port on the back of the Paragon Switch. 3. Connect the other end of the category 5e UTP cable to the RJ45 port on a Raritan CIM UKVMP-x330 or UKVMC-x330. 4.
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