CommandCenter Secure Gateway ® CC-SG User Guide Release 3.1.1 Copyright © 2007 Raritan, Inc.
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Copyright and Trademark Information This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc. © Copyright 2007 Raritan, CommandCenter, RaritanConsole, Dominion, and the Raritan company logo are trademarks or registered trademarks of Raritan, Inc. All rights reserved.
Safety Guidelines To avoid potentially fatal shock hazard and possible damage to Raritan equipment: • Do not use a 2-wire power cord in any product configuration. • Test AC outlets at your computer and monitor for proper polarity and grounding. • Use only with grounded outlets at both the computer and monitor. When using a backup UPS, power the computer, monitor and appliance off the supply.
CONTENTS i Contents Chapter 1: Introduction ....................................................................................................1 Prerequisites ............................................................................................................... 1 Terminology/Acronyms ............................................................................................... 1 Chapter 2: Accessing CC-SG..........................................................................................
ii CONTENTS Add a new custom view ...................................................................................................................42 Apply a custom view ........................................................................................................................43 Change a custom view ....................................................................................................................43 Change a custom view’s name ................................................
FIGURES iii Figures Figure 1 CC-SG Director Client Login Screen.............................................................................................. 4 Figure 2 CC-SG Director Client Home Screen............................................................................................. 5 Figure 3 Access Client Login Screen ........................................................................................................... 6 Figure 4 CC-SG Access Client’s Home Screen .......................
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CHAPTER 1: INTRODUCTION 1 Chapter 1: Introduction This document is intended for users who have been granted the Nodes Access privilege and have access to particular nodes that are attached to Raritan devices or IPMI servers. With the Nodes Access privilege, you can connect to nodes, control power to nodes, create custom views, search for nodes, and use node chat to talk to other users who are connected to the same node. The Active Nodes and User Data reports are also available.
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CHAPTER 2: ACCESSING CC-SG 3 Chapter 2: Accessing CC-SG You can access CC-SG in two ways, each described in this chapter: • Through a browser: CC-SG supports numerous Web browsers. For a complete list of browsers and platforms, please refer to the Compatibility Matrix on http://www.raritan.com/support. Click Firmware Upgrades, then CommandCenter Family, then Compatibility Matrix.. CC-SG offers two browser-based access options, a Javabased CC-SG Director Client and an HTML-based CC-SG Access Client.
4 COMMANDCENTER SECURE GATEWAY USER GUIDE Browser-Based Access via the CC-SG Director Client The CC-SG Director client is a Java-based client provides a GUI for both administrative and access tasks, depending on your permissions. 1. Using a supported Internet browser, type the URL of the CC-SG, and then type /admin: https:///admin. For example, https://10.0.3.30/admin. 2. (Optional) You are warned if you are using an unsupported Java Runtime Environment version on your machine.
CHAPTER 2: ACCESSING CC-SG 5 6. Upon valid login, the CC-SG application window appears.
6 COMMANDCENTER SECURE GATEWAY USER GUIDE Browser Based Access via the CC-SG Access Client The CC-SG Access client is an HTML-based client provides a GUI for access tasks, depending on your permissions. 1. Using a supported Internet browser, type the URL of the CC-SG: https://. For example, https://10.0.3.30. The login screen appears. Figure 3 Access Client Login Screen 2.
CHAPTER 2: ACCESSING CC-SG 7 5. Upon valid login, the CC-SG Access Client’s Home screen appears. Figure 4 CC-SG Access Client’s Home Screen Possible Error Message in Internet Explorer If you are using Internet Explorer, and you have access to a large number of nodes, you may see the following error message while CC-SG loads: A script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer may become unresponsive.
8 COMMANDCENTER SECURE GATEWAY USER GUIDE Thick Client Access The CC-SG thick client allows you to connect to CC-SG by launching a Java Web Start application instead of running an applet through a web browser. The advantage of using the thick client instead of a browser is that the client can outperform the browser in terms of speed and efficiency.
CHAPTER 2: ACCESSING CC-SG 9 8. The login screen appears, and the thick client looks and behaves just like the browser-based Java client. If the Restricted Service Agreement is enabled, read the agreement text, and then check the I Understand and Accept the Restricted Service Agreement checkbox. 9. Type your Username and Password in the corresponding fields, and then click Login to continue.
10 COMMANDCENTER SECURE GATEWAY USER GUIDE CC-SG Director Client Window Components 3 2 1 5 4 Figure 6 CC-SG Window Components 1. Nodes Selection tab: Click the Nodes tab to display all nodes in a tree view. Interfaces are grouped under their parent nodes. Click the + and - signs to expand or collapse the tree. Click a node to view the Node Profile. Right-click an interface and select Connect to connect to that interface.
CHAPTER 2: ACCESSING CC-SG 11 CC-SG Access Client Window Components 8 1 7 2 3 6 4 5 Figure 7 CC-SG Access Client Components 1. User ID and Date: Your CC-SG system date and time and User ID display at the top of the left panel. Click the User ID hyperlink to open the My Profile tab. 2. Search: The Search function allows you to search for nodes in two ways. 3. Node lists: The node lists display below the search area. In each list, you see icons that show the status of each node.
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CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG DIRECTOR CLIENT 13 Chapter 3: Connecting to and Using Nodes via the CC-SG Director Client Nodes are the target systems, such as servers, desktop PCs, or other networked equipment, that CC-SG users can access. When you click the Nodes tab, the Nodes tree displays information about the nodes you can access with CC-SG.
14 COMMANDCENTER SECURE GATEWAY USER GUIDE About Interfaces Each node has one or more interfaces through which you can connect to the node. To view the interfaces associated with a node Select a node in the Nodes tab to open the Node Profile. All interfaces associated with the node are listed in the Interfaces section. To check an interface’s status You can see whether an interface is available by checking the Availability column in the Node Profile’s Interface section.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG DIRECTOR CLIENT 15 4. The RSC application launches in a new window. Use the application to manage the node. Figure 10 Raritan Serial Console 5. When you are finished using RSC to manage the node, on the RSC Emulator menu, click Exit. 6. Repeat the steps in this section to connect to and manage other nodes via serial interfaces.
16 COMMANDCENTER SECURE GATEWAY USER GUIDE Connect to a Node via an Out-of-Band KVM Interface 1. In the Nodes tree, select the node you want to connect to and manage. The Node Profile screen appears. Figure 11 Node Profile Screen, Out-of-Band KVM Interface 2. In the Node Profile screen, all configured interfaces display in the Interfaces section. 3. In the Name column, click the hyperlink of the Out-of-Band KVM interface you want to use to connect to the node. 4.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG DIRECTOR CLIENT 17 Figure 13 Multi-Platform Client Window Note: If using the MPC application, saving the user profile from MPC also saves it to CC-SG. Thereafter, when connecting to a node using MPC, the saved settings are applied to the MPC session. Figure 14 Virtual KVM Client Window 6. When you are finished using RRC, MPC, or Virtual KVM Client to manage the node, from the Connection menu, click Exit.
18 COMMANDCENTER SECURE GATEWAY USER GUIDE 7. Repeat the steps in this section to connect to and manage other nodes via KVM interfaces. Note: If the KVM node is on sleep mode and indicates “no video signal,” press the space bar on your keyboard until the node exits sleep mode. Connect to a Node via an In-Band KVM Interface 1. In the Nodes tree, select the node you want to connect to and manage. The Node Profile screen appears.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG DIRECTOR CLIENT 19 5. When you are finished using Remote Console, close the browser window. 6. Repeat the steps in this section to connect to and manage other nodes via in-band KVM interfaces. Managing Node Power via an In-Band Power Interface You can power on, power off, recycle power, or gracefully shutdown a node via an associated inband power interface.
20 COMMANDCENTER SECURE GATEWAY USER GUIDE 5. In the Available list, select the power interface through which you want to perform power control for the node, and then click Add to move the interface to the Selected list. 6. Click the Operation drop-down arrow, and select Power On, Power Off, Power Cycle, or Graceful Shutdown from the list. Graceful Shutdown is not available for all in-band power interfaces. 7.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG DIRECTOR CLIENT 21 7. If you selected Power On or Power Off in the Operation field and more than one interface in the Selected list, type the number of seconds, from 0-120, that should elapse between interfaces in the Sequence Interval (seconds) field. 8. Click OK to begin the power control operation. 9. Repeat the steps in this section to manage power for other IPMI Server nodes.
22 COMMANDCENTER SECURE GATEWAY USER GUIDE • • Nodes are arranged alphabetically by name. Interfaces are grouped under their parent nodes. Click the + and - signs to expand or collapse each grouping. • and Collapse Tree Click the Expand Tree screen to expand and collapse the entire tree.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG DIRECTOR CLIENT 23 Add Custom View 1. Click the Nodes tab. 2. On the Nodes menu click Change View, and then click Create Custom View. The Custom View screen appears. 3. In the Custom View panel, click Add. The Add Custom View window appears. Figure 22 Add Custom View Window 4. Type a name for the new custom view in the Enter custom view name field, and then click OK. The new view name appears in the Name field in the Custom View screen. 5.
24 COMMANDCENTER SECURE GATEWAY USER GUIDE 5. Type a new name for the custom view in the Enter new name for custom view field, and then click OK. The new view name appears in the Name field in the Custom View screen. 6. If you want to add more categories to the custom view, click the Category name drop-down arrow at the bottom of the panel. This list contains categories that you can add to the new custom view.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG DIRECTOR CLIENT 25 Power Control for Nodes Single Interface Power Control You can quickly select the power operation you want to perform on a specific power control interface by using the interface’s right-click menu. 1. In the Nodes tree, right-click the interface you want to control power with, and then click Power On, Power Off, Power Cycle, Graceful Shutdown. The Power Control screen appears. Figure 24 Single Interface Power Control 2.
26 COMMANDCENTER SECURE GATEWAY USER GUIDE Single Node Power Control You can power on, power off, cycle power, and perform graceful shutdown to a single node that has an associated power interface. 1. Click the Nodes tab. 2. Select the node that you want to perform power control on. 3. On the Nodes menu, click Power Control. The Power Control screen appears. 4. The selected node’s name displays in the Node field. 5. The node’s power interfaces display in the Selected list. 6.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG DIRECTOR CLIENT 27 Node Group Power Control You can power on, power off, cycle power, and perform graceful shutdown for all nodes in a node group that has associated power interfaces. This might be useful if you needed to power down all nodes in a node group so that you can rewire the rack that they are mounted on, or if you need to perform other types of maintenance on a node group. 1. Click the Nodes tab. 2.
28 COMMANDCENTER SECURE GATEWAY USER GUIDE Node Chat Chat provides a way for users connected to the same node to communicate with each other. You must be connected to a node to start a chat session for that node. Only users on the same node will be able to chat with each other. To engage in a chat session: 1. Click the Nodes tab. 2. Right-click on a node you are currently connected to and select Chat, then click Start Chat Session if no session has been created yet. A Chat session will be created.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG DIRECTOR CLIENT 29 About Searching for Nodes The CC-SG Search function allows you to search for nodes that match your search terms. CC-SG offers two search types, Filter by Search Results and Find Matching String. • Filter by Search Results allows you to type search terms, and then click a Search button to display a list of only the nodes that match your search terms. You can use wildcards (*) with this search type.
30 COMMANDCENTER SECURE GATEWAY USER GUIDE Supported Wildcards for Node Search These wildcards are supported when you have Filter by Search Results set as your search preference in My Profile. Please refer to Change My Profile, Set Search Preference for additional information on search preferences. WILDCARD DESCRIPTION ? Indicates any character. Indicates a character in range. [-] * Indicates zero or more characters.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG DIRECTOR CLIENT 31 Change My Profile My Profile allows you to change your CC-SG password and email address, adjust the CC-SG display’s font size, and set your default search type preference. You can also view information about how long you can use your password until you will be forced to change it. Change Your Password You can change your CC-SG password whenever you want.
32 COMMANDCENTER SECURE GATEWAY USER GUIDE 5. Click OK to set your new password. Change Your Email Address 1. On the Secure Gateway menu, click My Profile. The Change My Profile screen appears. 2. Type your new email address in the Email address field, and then click OK. Change the CC-SG Font Size CC-SG will use the font size you select for all text in its screens. 1. On the Secure Gateway menu, click My Profile. The Change My Profile screen appears. 2.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG ACCESS CLIENT 33 Chapter 4: Connecting to and Using Nodes Via the CC-SG Access Client In the CC-SG Access Client, you can connect to nodes through their associated interfaces. Each node has a Node details screen, which lists all associated interfaces to which you have access. If a node has virtual media capabilities, the Node details screen also displays whether virtual media is enabled or disabled for the node.
34 COMMANDCENTER SECURE GATEWAY USER GUIDE Connect to a Node via an Out-of-Band Serial Interface 1. Select the node you want to connect to and manage in one of the node lists in the left panel. The Node details screen appears. Figure 30 Node Profile Screen—Out-of-Band Serial Interface 2. In the Node details screen, all configured interfaces display in the Interface section. 3. In the Name column, click the hyperlink of the serial interface you want to use to connect to the node. 4.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG ACCESS CLIENT 35 Connect to a Node via an Out-of-Band KVM Interface 1. In the Nodes tree, select the node you want to connect to and manage. The Node details screen appears. Figure 32 Node Profile Screen—Out-of-Band KVM Interface 2. In the Node details screen, all configured interfaces display in the Interface section. 3. In the Name column, click the hyperlink of the KVM interface you want to use to connect to the node. 4.
36 COMMANDCENTER SECURE GATEWAY USER GUIDE Figure 34 Multi-Platform Client Window Note: If using the MPC application, saving the user profile from MPC also saves it to CC-SG. Thereafter, when connecting to a node using MPC, the saved settings are applied to the MPC session. Figure 35 Virtual KVM Client Window 6. When you are finished using RRC, MPC, or Virtual KVM Client to manage the node, from the Connection menu, click Exit.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG ACCESS CLIENT 37 7. Repeat the steps in this section to connect to and manage other nodes via KVM interfaces. Note: If the KVM node is on sleep mode and indicates “no video signal,” press the space bar on your keyboard until the node exits sleep mode. Connect to an iLO/RILOE-Enabled Node 1. In the Nodes tree, select the iLO/RILOE node you want to connect to and manage. The Node details screen appears.
38 COMMANDCENTER SECURE GATEWAY USER GUIDE Managing an iLO/RILOE Power Interface Please refer to Power Control for Nodes for additional information on managing power interfaces. Note: Nodes of an iLO/RILOE device are powered on/off and recycled directly. Nodes connected to Raritan Dominion devices, such as KX and SX, are managed via outlets of a power strip that are associated with a port of a Dominion device.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG ACCESS CLIENT 39 5. Click the Operations drop-down arrow, and select On, Off, Cycle, or Graceful Shutdown from the list. 6. If you selected multiple interfaces, type the number of seconds, from 0-120, that should elapse between interfaces in the Sequence Interval (seconds) field. 7. Click OK to begin the power control operation. Click OK in the confirmation message that appears to start the operation.
40 COMMANDCENTER SECURE GATEWAY USER GUIDE Node Lists The left panel of the CC-SG HTML Client contains several ways to locate nodes. There are three lists that offer different views of the nodes: All Nodes, Favorites and Recent. In each list, you see icons that show the status of each node. You can click a node in one of the lists to open the Node Profile. All Nodes List The All Nodes list displays all nodes to which you have access as well as node search results.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG ACCESS CLIENT 41 Sort Nodes in Favorites You can change the order in which nodes are listed in the Favorites tab. 1. Click the Favorites list in the left panel. Figure 39 Favorites List 2. Click Sort. The Sort Favorites window appears. Figure 40 Sort Favorites Window 3. You must put the nodes in the Favorite Nodes list into the order in which you would like them to display in the Favorites list.
42 COMMANDCENTER SECURE GATEWAY USER GUIDE Recent Nodes List The Recent list displays the ten nodes you have most recently accessed by clicking the node name in any list. Each node you visit is added to the top of the Recent list. Clear the Recent Nodes List 1. Click the Recent list in the left panel. Figure 41 Recent List 2. Click Clear All to clear the Recent list.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG ACCESS CLIENT 43 7. Click Save to save the new custom view. Apply a custom view 1. Click the Custom View tab. 2. Click the View Name drop-down arrow and select from the list the custom view you want to apply to the All Nodes list. 3. Click Apply View to sort the All Nodes list according to the selected custom view. Change a custom view 1. Click the Custom View tab. 2.
44 COMMANDCENTER SECURE GATEWAY USER GUIDE 2. Click the View Name drop-down arrow and select the custom view you want assign as a system-wide default view. 3. Check the System View checkbox, and then click Save. All users who log in to CC-SG will see the All Nodes list sorted according to the Categories specified in the selected custom view. Users can still change the custom view. Search for Nodes The Search for Nodes function allows you to search for nodes in the node lists in the left panel. 1.
CHAPTER 3: CONNECTING TO AND USING NODES VIA THE CC-SG ACCESS CLIENT 45 My Profile The My Profile tab allows you to change your password, email address, and default node list. Change Your Password The Change Password section of My Profile allows you to change your CC-SG password. 1. Click the My Profile tab. The My Profile screen opens 2. Check the Change Password checkbox to activate the change password fields. 3. Type your current password in the Old Password field. 4.
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CHAPTER 5: GENERATING REPORTS 47 Chapter 5: Generating Reports You can generate reports only from the Director Client, not from the Access Client. Note: In all reports, use CTRL+click to deselect a highlighted row. Active Nodes Report The Active Nodes report displays ports that are currently in use. You can view the connections and disconnect from nodes whose connections you initiated. 1. On the Reports menu, click Nodes, and then click Active Nodes. The Active Nodes report generates.
48 COMMANDCENTER SECURE GATEWAY USER GUIDE User Data Report The User Data report displays certain data on all users in the CC-SG database. From User Name field you can see names of users currently in session. From Phone field you can see user dial back telephone number. Form Enabled field you can see information if check box Login is enabled. From Password Expiration you can see password expiration period in days. 1. On the Reports menu, click User Data. The All Users’ Data report is generated.
APPENDIX A: KEYBOARD SHORTCUTS 49 Appendix A: Keyboard Shortcuts The following keyboard shortcuts can be used in the Java-based Director Client.
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