Warranty

- Stains or damage due to pet urine ·
- Fading, squeaking, or loss of gloss over time.
- Water damage from excessive moisture in a concrete slab; hydrostatic pressure; flooding;
household mechanical failures; damage caused by water underneath the flooring; natural
disasters ·
- Planks coming apart at the seams because they have been engaged/disengaged more than two
times
B.R. Custom Surface excludes and will not pay incidental or consequential damages under this warranty.
By this we mean any loss, expense, or damages other than to the flooring itself that may result from a
defect in the flooring. No implied warranties extend beyond the term of this written warranty.
B.R. Custom Surface assumes no liability for incidental or consequential damages. Some states do not
allow the exclusion of limitation for incidental or consequential damages. In that case, these exclusions
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights
that vary from state to state. B.R. Custom Surface reserves the right to have a representative inspect the
floor and remove samples for additional evaluation if needed. B.R. Custom Surface may repair, refinish
or replace any defective product at its sole discretion. No installer, retailer, agent, etc. has the authority to
increase or alter the obligations or limitations of this warranty.
Any and all disputes arising out of the purchase of WATRE
®
Bamboo Flooring products or this warranty
shall be subject to mandatory and binding arbitration in Baton Rouge, Louisiana, pursuant to the rules of
the American Arbitration Association. Any trials by jury are expressly waived.