User's Guide

19
6. Troubleshooting
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Interference with and repairs to the hob MUST NOT
be carried out by unqualied persons. Do not try
to repair the hob as this may result in injury and
damage to the hob. Please arrange for repair by a
suitably competent person.
A crack has appeared in the hob surface
Disconnect the cooker immediately from the power supply
and arrange for its repair. Do not use the cooker until after the
repair.
My hob is scratched
Always use the cleaning methods recommended in this guide
and make sure that the pan bottoms are smooth and clean.
Marks from mineral deposits from water or food can be
removed with a cleaning cream. However, tiny scratches are
not removable but will become less visible in time as a result
of cleaning.
The oven fan is noisy
The note of the oven fan may change as the oven heats up –
this is perfectly normal.
Power failure
In the event of a failure in the electrical supply, remember to
reset the clock to make sure that the timed oven continues to
operate.
Food is cooking too slowly, too quickly, or burning
Cooking times may dier from your previous oven. Check
that you are using the recommended temperatures and
shelf positions – see the oven cooking guide. Then adjust the
settings according to your own individual tastes.
The oven is not cooking evenly
If you are cooking a large item, be prepared to turn it round
during cooking.
If two shelves are used, check that space has been left for
the heat to circulate. When a baking tray is put into the oven,
make sure that it is placed centrally on the shelf.
Check that the door seal is not damaged and that the door
catch is adjusted so that the door is held rmly against the
seal.
A dish of water when placed on the shelf should be the
same depth all over. (For example, if it is deeper at the back,
then the back of the cooker should be raised up or the front
lowered.) If the cooker is not level, arrange for your supplier
to level it for you.
The timed oven is not coming on when turned on
manually
Is the power on? Is the clock illuminated? If not, there may be
something wrong with the power supply. Is the cooker supply
on at the isolator switch?
Has the time of day been set?
The timed oven is not coming on when automatic
cooking
Has the oven knob been left in the OFF position by mistake?
Oven temperature getting hotter as the cooker gets
older
If turning the temperature down using the oven control knob
has not worked, or has only worked for a short time, then you
may need a new thermostat. This should be tted by a service
person.