Specifications

13
OM-SSB-3E/5E/10EF
If steam or condensate is seen leaking from around
the door, take the following steps:
1. Check the door gasket. Replace it if it is cracked
or split.
2. Inspect the cooking chamber drain to be sure it
is not blocked.
3. Adjust the door latch pin to allow for changes
that might occur as the gasket ages.
a. Loosen the lock nut at the base of the latch
pin, then turn the latch pin
1
/
4
turn clockwise,
and tighten the lock nut.
b. After adjustment, run the unit to test for further
steam leakage.
c. If there is still leakage, repeat the adjustment
d. Continue adjusting the pin clockwise until
the door fits tightly enough to prevent
leakage. The hinge may also be adjusted.
Your Groen SmartSteam100 Boilerless Steamer is designed to operate smoothly and efficiently if properly maintained.
However, the following is a list of checks to make in the event of a problem. Wiring diagrams are furnished inside
the service panel. If an item on the check list is marked with (*), it means that the work should be done by a Groen
Authorized Service Agent.
SYMPTOM WHO WHAT TO CHECK
1. Fault Display 1 or 2 User a. Clean floats in unit / Check float probe orientation
b. Be sure water supply is adequate to run steamer(s)
during normal operation.
2. No power. User a. Check wall circuit breaker.
b. Disconnect power, then check fuses inside steamer. *
c. Call service technician.
c. Call service technician.
3. Unit overfills with User a. Clean floats in unit / Check float probe orientation.
water at start up. b. Clean drain strainer.
4. Steamer does not fill User a. Is the ON switch depressed?
with water. b. Is the water supply connected?
c. Is the water turned on?
d. Is the water supply hose kinked or obstructed?
e. Check for low water pressure (less than 30 PSI) or low water
flow (less than 1.5 gpm).
f. Is the screen at the water connection clogged?
5. “Door” Shown in Time
Display Window
User a. Is the steamer door securely closed?
6. No steam. User a. Is the ON switch depressed?
b. Is the water supply connected?
c. Is the water turned on?
d. Is steamer door completely closed?
7. Fault Display 7 User a. The component cooling fan may not be operating.
The display may come on for several minutes during
normal operation. If it stays on for more than 30 minutes,
call service technician. Unit may be used for cooking,
while waiting for service.
Maintenance
Troubleshooting
The SmartSteam100 Boilerless Steamer is designed for
minimum maintenance and no user adjustments
should be necessary. Certain parts may need
replacement after prolonged use. If there is a need
for service, only Groen Authorized Service Agents
should perform the work.
OM-SSB-E 13