Unit installation
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Section I - Randell Manufacturing Limited Warranty
LABOR
Randell manufacturing warrants all repair labor charges on their equipment for the first
90 days. During the first 90 days work authorizations are not required for in warranty
repairs. However, repair times are limited to certain flex rate schedules and hours will be
deducted from service invoice if they extend past allotted times without prior approval
and a work authorization number. Warranties are effective from date of shipment, with a
30 day window to allow for shipment, installation and set-up.
Where equipment is shipped to any site other than final installation Randell will honor
the labor warranty for a period of 90 days following installation with proof of starting
date, up to a maximum of 9 months from date of purchase. Temperature adjustments
are not covered under warranty, due to the wide range of ambient conditions, Randell
assumes no liability for temperature adjustments. Travel time is limited to 1 hour each
direction or 2 hours per invoice. Any travel time exceeding 2 hours will be the responsi-
bility of the customer.
PARTS
Randell Manufacturing warrants all component parts of new equipment to be free of
defects in material or “workmanship and that the equipment meets or exceeds reason-
able industry standards of performance for a period of one year from the date of ship-
ment from Randell.
Warranties are effective from date of shipment, with a 30 day window to allow for ship-
ment, installation and set-up.
Where equipment is shipped to any site other than final installation Randell will honor
component parts warranty for a period of 12 months following installation with proof of
starting date, up to a maximum of 18 months from date of purchase.
Randell Manufacturing covers all shipping cost related to component part warranty sent
at regular rates within the continental United States (UPS, USPS). Cost incurred for red
label or any other specially arranged methods of shipping are the responsibility of the
customer.
EXTENSIONS
When the extended 1 year labor warranty is purchased, Randell agrees to pay regular
shop rates within regional hourly average for all warranted repairs occurring during the
first year of operation.