Operator`s manual

unifiedbrands.net
Temperature adjustments are not covered under warranty, due to the wide
range of ambient conditions.
For warranty inquiries call our Field Service Department at: 1-800-621-8560.
WHEN OPTIONAL 5 YEAR COMPRESSOR WARRANTY APPLIES
1. Provide reimbursement to an ASA for the cost of locally obtained
replacement compressor in exchange for the return of the defective
compressor sent back freight prepaid. Note: Unified Brands does limit
amount of reimbursement allowed and does require bill from local
supply house where compressor was obtained (customer should not
pay servicing agent up front for compressor).
2. Provide repair at the manufacturing facility by requiring that the
defective unit be sent back to Unified Brands freight prepaid. Perform
repair at the expense of Unified Brands and ship the item back to the
customer freight collect.
3. Furnish complete condensing unit freight collect in exchange for the
return of the defective compressor sent back freight prepaid.
(Decisions on whether or not to send complete condensing units will be
made by a unified Brands in-house service technician).
WHEN OPTIONAL LABOR EXTENSION POLICY APPLIES
Unified Brands will provide reimbursement of labor to an ASA for any customer
that has an optional labor extension of our standard warranty. (Contracted
rates do apply) Randell offers both 1 and 2 year extensions. Labor extensions
begin at the end of our standard warranty and extend out 9 months to 1
calendar year or 21 months to 2 calendar years from date of purchase. Please
contact Randell technical service hotline at 1-800-621-8560 for details and any
question on Authorized Service Agents (ASA).
WHEN EXPORT WARRANTIES APPLY
1. Unified Brands covers all non-electrical components under the same
guidelines as our standard domestic policy.
2. All electrical components operated on 60 cycle power are covered
under our standard domestic policy.
3. All electrical components operated on 50 cycle power are covered for
90 days from shipment only.
4. Extended warranty options are not available from the factory.
ITEMS NOT COVERED UNDER WARRANTY
1. Maintenance type of repairs such as plugged filter, condenser cleaning,
temperature adjustments, clogged drains and unit leveling.
NOTICE: FOOD LOSS IS NOT COVERED UNDER WARRANTY
2. Repairs caused by abuse such as freight damage, excessive force, or
scratches and dents.
3. Electrical component failure due to water damage or air flow restrictions
from cleaning procedures.
4. Cut or damaged electrical cords or plugs from normal usage.