Specifications

Randell Manufacturing, Inc.
Warranty Policies
Parts Warranty
Randell warrants all component parts of manufactured new equipment to be free of defects
in material or workmanship, and that the equipment meets or exceeds reasonable industry
standards of performance for a period of one year from the date of shipment from any
Randell factory, assembly plant or warehouse facility.
Note: Warranties are effective from date of shipment, with a thirty day window to allow
for shipment, installation and set up. In the event equipment was shipped to a site
other than the final installation site, Randell will warranty for a period of three
months following installation, with proof of starting date, up to a maximum of eighteen
months from date of purchase.
Component parts warranty does not cover glass breakage or gasket replacement. Randell
covers all shipping cost related to component part warranty sent at regular ground rates
(UPS, USPS).
Freight or postage incurred for any express or specialty methods of shipping are the
responsibility of the customer.
Labor Coverage
In the unlikely event a Randell manufactured unit fails due to defects in materials or
workmanship within the first ninety days, Randell agrees to pay reasonable labor
incurred. During the first ninety days work authorizations are not required for in
warranty repairs. However, repair times are limited to certain flex rate schedules and
hours will be deducted from service invoices if they exceed allowed times without prior
approval and a work authorization number. Warranties are effective from date of
shipment, with a 30 day window to allow for shipment, installation and setup.
Where equipment is shipped to any site other than final installation Randell will honor
the labor warranty for a period of ninety days following installation with proof of
starting date, up to a maximum of nine months from date of purchase. Travel time is
limited to one hour each direction or two hours per invoice. Any travel time exceeding
two hours will be the responsibility of the customer.
Note: Temperature adjustments are not covered under warranty, due to the wide range
of ambient conditions.
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