Warranty

Subject to the terms and conditions set forth below, the following limited warranties are
extended to the original owner of a Rand & Reardon cast iron residential grade water
boiler for the boiler and supplied parts and/or accessories manufactured and shipped on
or after January 1, 2016:
ONE YEAR LIMITED WARRANTY ON RAND & REARDON RESIDENTIAL GRADE BOILERS
AND PARTS / ACCESSORIES SUPPLIED ON CAST IRON BOILERS
The company warrants to the original owner that its residential grade water boilers and
parts/accessories comply at the time of manufacture with recognized hydronic industry
standards and requirements then in effect and will be free of defects in material and
workmanship under normal usage for a period of one year from the date of original
installation. If any part of a residential grade boiler or any part or accessory provided by
the company is found to be defective in material or workmanship during this one year
period, the company will, at its option, repair or replace the defective part.
HEAT EXCHANGER WARRANTIES
The company warrants to the original owner that the heat exchanger of its residential
grade boilers will remain free from defects in material and workmanship under normal
usage for time period specified in the chart below of the original owner at the original
place of installation. If a claim is made under this warranty during the “No Charge” period
from the date of original installation, the company will, at its option, repair or replace
the heat exchanger. If a claim is made under this warranty after the expiration of the “No
Charge” period from the date of original installation, the company will, at its option and
upon payment of the pro-rated service charge set forth below, repair or replace the heat
exchanger. The service charge applicable to a heat exchanger warranty claim is based
upon the number of years the heat exchanger has been in service and will be determined
as a percentage of the retail price of the heat exchanger model involved at the time the
warranty claim is made as follows:
NOTE: If the heat exchanger involved is no longer available due to product obsolescence
or redesign, the value used to establish the retail price will be the published price as
shown in the company repair parts pricing where the heat exchanger last appeared or the
current retail price of the then nearest equivalent heat exchanger.
ADDITIONAL TERMS AND CONDITIONS
1. Applicability: The limited warranties set forth above are extended only to the original
owner at the original place of installation within the United States. These warranties
are applicable only to boilers, parts, or accessories designated as residential grade
and installed in a single or two-family residence and do not apply to commercial grade
products.
2. Components Manufactured by Others: Upon expiration of the one year limited
warranty on residential grade boilers, all boiler components manufactured by others
but furnished with cast iron boilers (such as oil burner, circulator and controls) will be
subject only to the manufacturer’s warranty, if any.
3. Proper Installation: The warranties extended on Rand & Reardon cast iron boilers are
conditioned upon the installation of the residential grade boiler, parts, and accessories
in strict compliance with the product installation instructions. The company
specifically disclaims liability of any kind caused by or relating to improper installation.
4. Proper Use and Maintenance: The warranties extended by the company are
conditioned upon the use of the residential grade boiler, parts, and accessories for its
intended purposes and its maintenance accordance with company recommendations
and hydronics industry standards. For proper installation, use, and maintenance,
see all applicable sections of the Installation and Operating, and Service Instructions
Manual furnished with the unit.
5. This warranty does not cover the following:
a. Expenses for removal or reinstallation. The homeowner will be responsible for
the cost of removing and reinstalling the alleged defective part or its replacement
and all labor and material connected therewith, and transportation to and from the
company.
b. Components that are part of the heating system but were not furnished with the
product as part of the residential boiler.
c. Improper burner adjustment, control settings, care or maintenance.
d. This warranty cannot be considered as a guarantee of workmanship of an
installer connected with the installation of the boiler, or as imposing on the
company liability of any nature for unsatisfactory performance as a result of faulty
workmanship in the installation, which liability is expressly disclaimed.
e. Boilers, parts, or accessories installed outside the 48 contiguous United States,
and the State of Alaska.
f. Damage to the boiler and/or property due to installation or operation of the boiler
that is not in accordance with the boiler installation and operating instruction
manual.
g. Any damage or failure of the boiler resulting from hard water or scale buildup in
the heat exchanger.
h. Any damage caused by improper fuels, fuel additives or contaminated combustion
air that may cause fireside corrosion and/or clogging of the burner or heat
exchanger.
i. Any damage resulting from combustion air contaminated with particulate which
cause clogging of the burner or combustion chamber including but not limited to
sheetrock or plasterboard particles, dirt, and dust particulate.
j. Any damage, defects or malfunctions resulting from improper operation,
maintenance, misuse, abuse, accident, negligence including but not limited to
operation with insufficient water flow, improper water level, improper water
chemistry, or damage from freezing.
k. Any damage caused by water side clogging due to dirty systems or corrosion
products from the system.
l. Any damage resulting from natural disaster.
m. Damage or malfunction due to the lack of required maintenance outlined in the
Installation and Operating Manual furnished with the unit.
6. Exclusive Remedy: The company obligation for any breach of these warranties is
limited to the repair or replacement of its parts in accordance with the terms and
conditions of these warranties.
7. Limitation of Damages: Under no circumstances shall the company or its consignees
be liable for incidental, indirect, special or consequential damages of any kind
whatsoever under these warranties, including, but not limited to, injury or damage
to persons or property and damages for loss of use, inconvenience or loss of time.
Company liability under these warranties shall under no circumstances exceed the
purchase price paid by the owner for the residential grade boiler involved. Some states
do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
8. Limitation of Warranties: These warranties set forth the entire obligation of the
company with respect to any defect in a residential grade boiler, parts, or accessories
and the company shall have no express obligations, responsibilities or liabilities of any
kind whatsoever other than those set forth herein. These warranties are given in lieu of
all other express warranties.
ALL APPLICABLE IMPLIED WARRANTIES, IF ANY, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY
LIMITED IN DURATION TO A PERIOD OF ONE YEAR EXCEPT THAT IMPLIED
WARRANTIES, IF ANY, APPLICABLE TO THE HEAT EXCHANGER IN A RESIDENTIAL
GRADE BOILER SHALL EXTEND TO THE ORIGINAL OWNER FOR THE TIME SPECIFIED
IN THE HEAT EXCHANGER SECTION SHOWN ABOVE AT THE ORIGINAL PLACE OF
INSTALLATION. SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
PROCEDURE FOR OBTAINING WARRANTY SERVICE
In order to assure prompt warranty service, the owner is requested to register their
product within ten days after the installation of the boiler, although failure to comply with
this request will not void the owner’s rights under these warranties. Product registration
can be completed by either registering online at www.randandreardon.com or by
calling [phone] during normal business hours (M-F 8:00am-4:30pm ET). Upon
discovery of a condition believed to be related to a defect in material or workmanship
covered by these warranties, the owner should notify the installer. In addition, the owner
agrees to make all reasonable efforts to settle any disagreement arising in connection
with a claim before resorting to legal remedies in the courts.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Service Charge as a % of Retail Price
Years in Service 1-5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25+
Cast Iron Water
No Charge (NC)
5 10 15 20 25 30 35 40 45 50 55 60 65 70 75
Limited Warranty
For Rand & Reardon Cast Iron Water Boilers
and Parts/Accessories
Part No. 106630-02 – August, 2016
651-3300