AXIS Q6044-E PTZ Dome Network Camera User Manual
About this document This manual is intended for administrators and users of AXIS Q6044-E PTZ Dome Network Camera, and is applicable to firmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis website, as required.
Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1.
AXIS Q6044-E PTZ Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Midspan LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access the Product . . .
AXIS Q6044-E PTZ Dome Network Camera Table of Contents Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q6044-E PTZ Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 1 2 3 4 5 6 7 Network connector (High PoE) Part number (P/N) & Serial number (S/N) Heater Power button SD card slot Status LED indicator Control button Connectors and Buttons For technical specifications, see page 58. Network Connector RJ45 Push-pull Connector (IP66) with High Power over Ethernet (High PoE). NOTICE TICE NO Use the supplied midspan.
AXIS Q6044-E PTZ Dome Network Camera Hardware Overview NOTICE TICE NO Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. All cables connecting the product to the network and that are routed outdoors or in demanding electrical environments shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions.
AXIS Q6044-E PTZ Dome Network Camera Hardware Overview Midspan LED Indicators LED Color Indication Port Unlit No camera connected. Green Steady when camera connected, normal operation. Green, flashing Slow flash when overcurrent or short circuit condition on the port. Green, flashing Fast flash when input voltage is out of range or other internal error. Green Steady when AC power input connected.
AXIS Q6044-E PTZ Dome Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications on page 58. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS Q6044-E PTZ Dome Network Camera Access the Product The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 53. To set the password via a standard HTTP connection, enter it directly in the dialog. To set the password via an encrypted HTTPS connection, follow these steps: 1. Click Use HTTPS.
AXIS Q6044-E PTZ Dome Network Camera Access the Product 2. Click Add to add a new action rule. 3. From the Trigger drop-down list, select Input Signal. 4. From the second drop-down list, select Manual Trigger. 5. Select the desired action and configure the other settings as required. For more information about action rules, see Events on page 35. To show the manual trigger buttons in the Live View page: 1. Go to Setup > Live View Config. 2. Under Action Buttons, select Show manual trigger button.
AXIS Q6044-E PTZ Dome Network Camera Access the Product Select a PTZ preset position to steer the camera view to the saved position. See Preset Positions on page 25. Click the Start Auto Track button to start autotracking directly from the Live View page. See Autotracking on page 26. Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.
AXIS Q6044-E PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to Stream H.264 H.
AXIS Q6044-E PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start screen or Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS Q6044-E PTZ Dome Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q6044-E PTZ Dome Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help .
AXIS Q6044-E PTZ Dome Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 17. • Stream profiles. See page 18. • Camera settings. See page 19. • Overlay image. See page 20. • Privacy mask. See page 22. Video Stream You can define the following video stream settings from Video > Video Stream: • Image. See page 17. • H.264. See page 18. • MJPEG. See page 18.
AXIS Q6044-E PTZ Dome Network Camera Video H.264 H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the differences from previous frames. The H.264 stream settings can be configured from the Video > Video Stream page. Select the H.264 tab.
AXIS Q6044-E PTZ Dome Network Camera Video Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image. Increasing the Sharpness can increase bandwidth usage.
AXIS Q6044-E PTZ Dome Network Camera Video Day/Night shift priority - Use the Day/Night shift priority bar to determine when the camera shifts into either day mode or night mode. By default, the camera will automatically change from day to night mode at a pre-defined level which corresponds to light conditions. By dragging the bar handle towards the sun, the camera will change to day mode earlier and change to night mode late.
AXIS Q6044-E PTZ Dome Network Camera Video Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is used to provide extra information or to mask a part of the image. Since it is static, the position and size of an overlay image will remain the same regardless of resolution and Pan/Tilt/Zoom movements. Use a privacy mask to set up a dynamic mask which will always mask the specified part of monitored area.
AXIS Q6044-E PTZ Dome Network Camera Video 2. Under Overlay Settings, select Include text. 3. Enter the modifier #D and, optionally, additional text which will be displayed also when the action rule is not active. Create the action rule: 1. Go to Events > Action Rules 2. Click Add to create a new rule. 3. Select a Trigger and, optionally, a Schedule and Additional conditions. See the online help for details. 4. From the Actions list, select Overlay Text 5. Enter the text to display in the Text field.
AXIS Q6044-E PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 18. • Default Viewer for Browser. See page 23. • Viewer Settings. See page 23. • Action Buttons. These are the buttons described in Controls on the Live View Page on page 10. • User Defined Links. See page 24.
AXIS Q6044-E PTZ Dome Network Camera Configure the Live View Page • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 13. User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to.
AXIS Q6044-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position.
AXIS Q6044-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) The product can be mounted in three different horizontal directions. This may cause the view from Pan 0° to be changed from the original view. Click Set new Pan 0° to set the pan coordinate system to zero in the current direction. Set new Pan 0° can be useful for instance when re-installing the product after maintenance. Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person.
AXIS Q6044-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 2 1 0° -90° 0° B 90° -180°/180° -90° A A 90° -180°/180° B Top view A B Pan limit start Pan limit end Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will, depending on configuration, steer the camera to a selected preset position or start autotracking from a selected preset position.
AXIS Q6044-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove. For more information see the online help . Tour Recording The guard tour function in this product includes tour recording, which allows recording of a custom tour using an input device such as a joystick, mouse, keyboard or through the VAPIX® Application Programming Interface (API).
AXIS Q6044-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Near focus limit is used to prevent the camera from autofocusing on objects close to the camera. This way, the camera can ignore objects such as overhead wires, streetlights, or other cameras placed close to the camera. To make the camera focus on the areas of interest, set the near focus limit to a value that is greater than the distance at which the uninteresting objects tend to appear. See illustration below where x is the near focus limit value.
AXIS Q6044-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement. Control Queue The administrator can set up a queue for PTZ controllers from PTZ > Control Queue. Once set up, the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time.
AXIS Q6044-E PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit. Low sensitivity value implies that the product will generate an alarm only if the hit is powerful.
AXIS Q6044-E PTZ Dome Network Camera Detectors Parameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (100%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection for a long time before it is considered as non-moving. Ordinary colored objects on ordinary backgrounds trigger motion detection.
AXIS Q6044-E PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • It is recommended to run one application at a time.
AXIS Q6044-E PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
AXIS Q6044-E PTZ Dome Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule. Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5.
AXIS Q6044-E PTZ Dome Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 33. • Detectors • • • • - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications. - Motion Detection – Trigger the rule when motion is detected.
AXIS Q6044-E PTZ Dome Network Camera Events • • System - System Ready – Trigger the rule when the product has been started and all services are running. This can for example be used to send a notification when the product restarts. - Recurrence – Trigger the rule periodically. See Set Up Recurrences on page 39. This can for example be used to upload an image every 5 minutes. - Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 39.
AXIS Q6044-E PTZ Dome Network Camera Events Recipient Use with action Notes Email Send Images An email recipient can contain multiple email addresses. For more information about email recipients, see Set Up Email Recipients on page 38 Send Notification Send Video Clip FTP Send Images Send Video Clip HTTP Send Images Send Notification Send Video Clip HTTPS Encrypted file transfer using HyperText Transfer Protocol Secure (HTTPS).
AXIS Q6044-E PTZ Dome Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours. Use one of the predefined schedules or create a new schedule as described below. To create a new schedule: 1. Go to Events > Schedules and click Add. 2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule. 3. Click OK.
AXIS Q6044-E PTZ Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 40. • To set up action rules, see page 35. • To access recordings, see Recording List on page 40. • To configure camera controlled storage, see Storage on page 50. Recording List Recorded videos are listed on the Recordings > List page.
AXIS Q6044-E PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS Q6044-E PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS Q6044-E PTZ Dome Network Camera System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser. The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page.
AXIS Q6044-E PTZ Dome Network Camera System Options To install a self-signed certificate: 1. Go to Setup > System Options > Security > Certificates. 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1. Create a self-signed certificate as described above. 2. Go to Setup > System Options > Security > Certificates. 3. Click Create certificate signing request and provide the requested information. 4.
AXIS Q6044-E PTZ Dome Network Camera System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic. DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses.
AXIS Q6044-E PTZ Dome Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http:// in the Location/Address field. For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.
AXIS Q6044-E PTZ Dome Network Camera System Options NTP Configuration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under System Options > Network > TCP/IP > Advanced. Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server. To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
AXIS Q6044-E PTZ Dome Network Camera System Options Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the field. If no router is specified, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected. Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in the field.
AXIS Q6044-E PTZ Dome Network Camera System Options To enable and configure SNMP in the Axis product, go to the System Options > Network > SNMP page. Depending on the level of security required, select the version on SNMP to use. Traps are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.
AXIS Q6044-E PTZ Dome Network Camera System Options Storage SD Card NOTICE TICE NO To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www.axis.com The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10.
AXIS Q6044-E PTZ Dome Network Camera System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage. 3. Click SD Card. 4. Click Format and select the desired file system. 5. Click OK to start formatting the card. Network Share Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for recordings and data from the Axis products connected to the network.
AXIS Q6044-E PTZ Dome Network Camera System Options • the IEEE 802.1X settings • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 53. To test the product’s PTZ mechanics, click Test under PTZ Status.
AXIS Q6044-E PTZ Dome Network Camera System Options Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor, go to System Options > Advanced > Scripting. If a script causes problems, reset the product to its factory default settings, see page 53. For more information, see www.axis.
AXIS Q6044-E PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS Q6044-E PTZ Dome Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408.
AXIS Q6044-E PTZ Dome Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control (Internet Explorer only) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer. No H.264 displayed in the client Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab).
AXIS Q6044-E PTZ Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to re-mount the storage device.
AXIS Q6044-E PTZ Dome Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Models AXIS Q6044-E 60 Hz AXIS Q6044-E 50 Hz Image sensor 1/3” Progressive scan CCD Lens f 4.4 – 132.0 mm F1.4 – 4.6 Autofocus Automatic day/night Horizontal angle of view: 62.9° – 2.2° Vertical angle of view: 37° – 1.2° Minimum illumination Color: 0.2 lux at 30 IRE F1.4 B/W: 0.04 lux at 30 IRE F1.
AXIS Q6044-E PTZ Dome Network Camera Technical Specifications Function/group Item Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specifications available at www.axis.com ONVIF, specifications available at www.onvif.
AXIS Q6044-E PTZ Dome Network Camera Technical Specifications Function/group Item Specifications EN 50121-4, IEC 62236-4 FCC Part 15 Subpart B Class A ICES-003 Class A VCCI Class A C-tick AS/NZS CISPR22 Class A KCC KN22 Class A, KN24 IEC/EN/UL 60950-1 IEC/EN/UL 60950-22 IEC 60529 IP66 NEMA 250 Type 4X IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-78, IEC 60068-2-14, IEC 60068-2-30, IEC 60068-2-6, IEC 60068-2-27, IEC 60068-2-60, ISO 4892-2 IEC/EN 62262 IK10 Midspan: EN 60950-1, GS, UL, cUL, CE, FCC, VCCI, CB,
User Manual AXIS Q6044-E PTZ Dome Network Camera © Axis Communications AB, 2013 Ver. M3.2 Date: November 2014 Part No.
