Please read the instruction manual carefully before use of the machine. Keep this manual handy for future reference. Refrigerated Vending Machine RAM 4000 (AVM - BA48) Instruction and Operations Manual Recommended Location: This Refrigerated Vending Machine Should Be Operated Indoors. Manufacturer: Automated Vending Technologies, Inc.
TABLE OF CONTENTS VENDING MACHINE Important Machine Placement Criteria and Warranty Information ……………………………………………………1 Unpacking and Installation Instructions ……………………………………………………4 Programming Instructions ……………………………………………………8 Operating Instructions ……………………………………………………11 How to Operate the Remote Control as an Owner ……………………………………………………18 The Daily Maintenance of the Vending Machine ……………………………………………………37 Quick Troubleshooting Guide ……………………………………………………40 Vending Machine Schematics ……………………………………………………42
The Security Matters Must Be Read Before Installation Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your RAM 4000 Vending Machine. Always read and obey all safety messages. Warnings: Opening, installation and the movement of the machine require special technicians or people capable of moving heavy objects over 200 lbs. The opening, installation and movement must be done under the guidance of technicians.
1). Check polarity of the outlet you wish to use. It is important that the polarity is checked. If a problem exists with the socket it can cause serious damage to the machine. This can void your warranty and create on-going problems with the unit at no fault to the unit. 2). Do not tie the electrical cord or place it near heat or water. 3). Do not break or pull the electrical cord from the machine or the socket. 4). Do not use the electrical parts if there is water on them. 5).
). Check the fixed metal parts. Especially if there has been an earthquake of a 5.0 or higher or after machine has been moved from one location to another. 6). Check the electrical plugs regularly. It is suggested that they are checked and cleared once a year.
I The Installation of Your New Vending Machine (I) Unpacking (1) Remove packaging materials. IMPORTANT: Do not remove any permanent instructions or the data label on your vending machine. Remove tape, fiberboard edge protectors and corrugated front protector from your machine before using. Do not use sharp instruments, rubbing alcohol, flammable fluids, o r abrasive cleaners to remove tape or glue. These products can damage the surface of your vending machine. (2) Cleaning before use.
Horizontal and Hard Surface Slanted Surface Multi-Level Surface Swampy Surface Picture I (3) THE FIXATION OF THE BOTTOM Make sure the reliability of the floor surface (The minimum area is 43.5×41.3in.). While positioning, the detailed procedures and the dimensions are as shown in the following pictures: A) Place the bolts into the holes, which depth is 1.97in. Cover the bolts with nuts when adjusting. B) Remove the nuts and put the vending machine at a level position.
27.5 in. 5.9 Position of foot 2.2 5.9 Bottom Kickstand 2.2 Position of foot 5.9 Position of hole BACK Bulgy Bolt Position of hole 25.7 Vending Machine Position of hole Install Plane 2.2 2.2 Bottom Board FRONT Position of foot 5.9 Position of foot Position of hole 26.1 Picture II Picture I Vending Machine Vending Machine Bottom Board Hexagonal Nut Elastic Pad Even Pad Hard Ground Picture III Picture IV Note: a. The installation should be performed by trained technicians. b.
Grounding Socket Grounding Port Sketchmap of Indoor Grounding 7
II Working Principle and the Structure The RAM 4000 Vending Machine from AVT, Inc. comes standard with configurable trays and augers, especially designed for the selling of snack goods and beverages with larger packaging. It has an optional feature that can detect errors in the vending machine.; the function of LED display ; It also has a large-scale display window, a user friendly interface, all of which are easy for the operator to use.
Flow Chart: START Coin Insert Bill insert Total Amount KEY PAD 1 2 3 4 5 6 0 7 8 9 ENTER CLEAR Change Delivery Bin Change Return Knob Change outlet END Change Return 9
(II)Structure Display Door Display Key Pad Lock Bill Validator Coin Insert Return Knob Change Return Delivery Bin 10
III Operating Instruction In order to ensure successful daily operation of the RAM 4000 vending machine, the owner should operate the machine per the following instructions: Run every driver once by pressing "sale test"on the remote, then “set start” to ensure the motors are on their correct initial positions . Then check the position of the augors to make sure they can reach the following standards: 1.SINGLE AUGERS: A).
Augers Drivers Tray Augers Tray No. and Price Tag Tray Divider Picture III (I) LOADING THE PRODUCT INTO THE TRAY The trays are tiltable. The tray will tilt down and stop at the limit position.(As shown in the Picture III ). ? After loading products, lift the tray gently and push it into the machine to make sure the tray has reached its correct position, and connects to the interior plug. ? After loading, confirm the prices are programmed and set on the scrolling price tag. ? NOTE: a.
(II) ADJUSTING THE SCROLLING PRICE TAGS: Adjust the price tag to the desired number, which must be in the middle of the display, scroll the price tag from the top to the bottom. Tray No. and Price Tag Wheel for the Tray No. Wheels for the Price Tag Axis (III) INSTALLATION AND INSTRUCTION FOR THE BILL/COIN If not provided by AVT. Please refer to the owners manual for these products.
(2)CONNECTION INSTRUCTIONS: Prepare a validator wire with three terminals (two are the same, the third one is different). For the two terminals, one is connected to the bill validator, the other is useless. The third terminal is connected to the reserved point on the machine(Picture lll). Finally, take the wires from the right of the bill validator, go down through the bottom of the display, tie up the wires at the corner.
(IV) MACHINE START-UP 1). Press the RESET button once. This button is located at the bottom right hand corner of the cabinet. 3). Make sure that the open and close switch is in the “open” position. 4). Take the remote control off the door and press the “lamp” key: 5). Load snack trays with product. Make sure the door is opened and set to the full open position.
(V)The Locking and Unlocking of the Door 1.Unlock the door Insert the key, revolve the handle counter clockwise until the screw thread is completely out, then the door can be opened. 2? Lock the door Direct the screw thread at the center of the lock , close the door, turn the handle clockwise, and press the handle into the slot, pull out the key, then the door is completely locked.
IV LED Display Screen Instructions BILL IS OUT OF USE LACK OF RESERVE IN RETAIL $ The LED display screen has three (3) different functions: 1). In Retail. The Green light for retail indicates the machine is in use and able to conduct transactions. If this option is not lit up, please consult trouble-shooting portion of manual. 2). Bill is out of Use. The red light for the Bill Validator suggests that the cash box is full or there is something wrong with the bill validator.
V. INSTRUCTION OF KEYBOARD (I)The proper use of remote control style keyboard for the RAM 4000 1.Function Introduction The operator can control and examine the vending machine by using the attached remote control to set the price, clock etc. While in setting mode, the operator can set all the parameters by the remote control. The remote must remain attached and hard wired to the control board at all times. Failure to maintain remote control integrity to the control board will void warranty for this item.
Operation Instructions (1) Sales Statistic Step 1 Operations Display Description Press 1. “TL” represents the total amount of the products. 2. “1234560” is the real number. The two items are displayed cycled. SALE STAT Once. 1. Press UP or DOWN to choose the tray you’d like to see. 2. The tray No. CL11 and the sold number can be displayed cycled. 3. Repeat to press UP or DOWN to look over the sold number in different trays. 4. When the chosen tray No. does is be set, it will display “0000”.
Press UP or DOWN to choose the tray you’d like to see. The tray No. CL11 and the sales data by Coupon can be displayed cycled. Repeat to press UP or DOWN to look over the sales data by Coupon in different trays. 8 Press UP or DOWN 9 Press USB data download function: Note: While connecting with the USB mode, the U disk can be used to download the data.(Please refer to the “Manual for the USB” for the USB download file format) SALE STAT five times.
Cancel the Set. 3 Press SET/START once After canceling the set the tray’s number will flicker. Saving the Set. 4 Press SET/START twice After saving the set the tray’s number will stay solid. Press SET/START three 5 Repeat the operation of step 3. times Press FINISH or without 6 Leave the CHL SET and it / any operation in 20 seconds. will display the system time. (3)PRICE SET Step Operation Display Description Now it is in the Price Setting Mode.
3 Choose No. 11 tray. Note: When the chosen tray No. does not set, the system will work but the operation cannot be saved. Press the keyboard to choose the tray number. 11 Press ENTER Press ENTER The price for No. 11 tray can be set for the desired amount. Press CANCEL select the tray number. or 4 CANCEL 5 Press FINISH or without any operation in 20 seconds. 6 Press PRICE Twice. 7 Press FINISH 8 Press PRICE Three times. Leave the price set, and it will display / the system time.
10 The selected coin pipe will begin to return coins until you press the Press SET/START FINISH button. 11 / Press FINISH Exit The Return Coin Mode, and it will display the system time. (4)SALE TEST Step Operation 1 Press SALE TEST Waiting for the Delivery Test Press Choose the tray number you’d like to UP Display or Description 2 DOWN test. 1. Tray 13 will give a delivery once. 2. Press SET/START once 3 it will give a delivery. Press SET/START 3.
(5)Malfunction Inquiry Step Operation Press ERR 1 Once Press ERR 2 Twice Display Description “Good” or the malfunction code of display system, Bill/Coin Validator. 1. Display “Good” while the system is normal. 2. With malfunctions, it will display EA, EB, EC (System, Bill Validator, Coin Mechanism. ) “Good” or the tray number with malfunction. 1. Display “Good” while the system is normal. 2. With malfunctions, it will display CL11~CL68 (the malfunction with the tray motor or there’s a jam.
(6)SET SELLING WITH AWARD Step Operation 1 Press SALE MODE Once. 2 3 Display It is in Force Vending Mode or Press UP or DOWN Press FINISH for 20 Seconds FC N means it is not in Force Vending Mode; while FC Y means Force Vending Mode. / Save the above operation and quit SALE MODE and it will display the system time. ***** Release the above operation and exit SALE STAT and it will display the system time.
(7) PARAMETER SET SYSTEM CLOCK Step Operation Display Description Press 1 MODE/STOP It is in the system clock setting mode. Once. 1. Now you can set the year. Press 2 2. The four figures flickering mean SET/START the year can be set. Press UP or The range of the year can be from 3 DOWN Press 2000 to 2099. Now you can set the month and save 4 SET/START the year’s setting. Press UP or 5 The range of month is 1 12. DOWN Press Now you can set the date and save the 6 SET/START month’s setting.
Press Now you can set the hour and save the 8 SET/START date’s setting. Press UP or 9 The range of hour is 0-23. DOWN Press Now you can set the minutes and save 10 SET/START the hour’s setting. Press UP or 11 The range of the minutes is 00-59. DOWN Leave the Clock Set Mode and save 12 Press FINISH / the minutes setting, and it will display the system time.
ENERGY-SAVING Step Operation Display Description Press Now it is in ENERGY-SAVING 1 MODE/STOP Mode. Twice The three figures flickering Press 2 together, means that the OFF time SET/START for the energy-saving can be set. Press UP or Set the range:0 00 23 30 use 3 DOWN 30 minutes as a unit. The three figures flickering together, means that the ON time can be set and save the OFF time setting.
LAMP TIME Step Operation Display Description Press Now you can set the ON/OFF 1 MODE/STOP Mode of the lamp. Three times. Press The first figure flickering enables SET/START you to set the ON time of the hour. Press UP or The range is 0 23 take one hour 2 3 DOWN Press 4 SET/START Press UP or as a unit. The last two figures flickering, now allows you to set the ON time for the minutes, and save the setting for hour.
9 10 Press UP or DOWN The range is 00 minute as a unit. 59, use one / Save the settings for the OFF time of minutes and leave LAMP setting mode, and it will display the system time. Display Description Press FINISH REFRIGERATION TEMP Step Operation 1 Press MODE/STOP Four times. Now you can set the refrigeration temperature. 6 The displayed number is the temperature set by the last service. Note: The unit for the set temperature is Centigrade. 20 Set the desired temperature.
4 Press FINISH / Save the setting REFRIGERATION condition. and leave TEMP NOTE: (1) IF THE TEMPERATURE GOES ABOVE THE SET POINT, THE VENDING MACHINE WILL GO OUT OF RETAIL. MACHINE NUMBER Step Operation Display Description Press Now you can set the machine’s 1 MODE/STOP number. Five times. Press The first figure flickering means 2 SET/START that the figure can be set.
Press UP or The range for the first figure is 0-9,A-F. 3 DOWN The second figure flickering will allow you to assign the machine a digit. Press 4 SET/START Press UP or The range for the second figure is 0-9, A-F. 5 DOWN SET/START The third figure flickering will allow you to assign the machine a digit. Press UP or The range for the third figure is 0-9, Press 6 7 A-F. DOWN SET/START The fourth figure flickering will allow you to assign the machine a digit.
(8) REFRIGERATION Step Operation Indicator light Press L ROOM The green once LED light on. Press L ROOM The green twice LED light off. Repeat press / L ROOM 1 2 3 Description The refrigeration is ON. The refrigeration is OFF. The refrigeration condition is switched between On and OFF. (9) LAMP SET Step 1 2 3 Operation Indicator light Description Press LAMP Once Press LAMP Ttwice Press LAMP Three times The green LED light on while the red LED light off.
Malfunction Content List of AVM-BA48( Vending Machine): Malfunction Content GOOD EA01 EA02 EA03 EA04 EA07 EA08 EB01 EB02 EB03 EB04 EB05 EB06 EC01 EC02 EC03 EC04 CLXX Malfunction description The machine is working well. (There is no malfunction with the vending machine.) There is communication malfunction with the driving board. There is communication malfunction with the GPRS mode. There is something wrong with the system clock. There is something wrong with the freezer system.
NOTE: THE MALFUNCTIONS WITH THE OPTIONAL PARTS : Optional Parts USB No GPRS Yes Malfunction Display It will display EA07, however, the GPRS system does not display such malfunction. The machine will work in this mode. USB GPRS No No It will display EA02; During the first two minutes after startup of the machine, it can only have one vend. After two minutes the machine will work in this mode. USB GPRS No No It will display EA02, EA07.
The contrast list for the displayed code: (10) Loading Switch Every time after loading the products, operate the loading switch once to show that the loading has finished. According to the signal, GPRS internet managing software will re-take account of the number, which can display the lack information correctly. Has GPRS Module or not, operate the loading switch once, the indicator light will be lit. Meanwhile, although the light for “In Retail” is still on, the machine cannot vend.
V I Periodic Recommended Maintenance of your Vending Machine It is necessary to conduct periodic maintenance on your vending machine in order to keep it in the best working condition possible. This will help extend it's life, and reduce repairs and maintenance calls. Details: 1). Keep the appearance clean. Every time the machine is serviced, it should be cleaned by the route driver with a damp rag (do not wash!). The glass inside and out should be cleaned with a glass cleaner. 2).
machine trays function properly. 7). Coinage Maintenance Periodic lubrication of the transmission position will reduce friction to ensure flexible change giving process. 8). Key Press Maintenance Clean the key press regularly. Check the keys to make sure they are working correctly. DO NOT CLEAN WITH ACETONE, ALCOHOL OR ANY CORROSIVE COMPOUNDS! 9).
When Maintenance is Required on the Refrigeration Unit: If maintenance is required on the refrigeration unit, this can be done by following the steps below: 1). Remove the bolts on the seam of the delivery port and pull the seam out. 2). Remove the bolts on the bottom board of the compressor unit and make the compressor accessible for removal. 3). Pull out the refrigeration unit to the suitable position to conduct maintenance. To reattach reverse steps 1-3 above and go slowly.
Attachment I Quick Troubleshooting Guide Before Calling for Service If the machine appears to be malfunctioning, read though the manual first. If the problem persists, check the common troubles and the solutions on the following page. The problem could be something very simple that can be solved without a service call. TROUBLESHOOTING GUIDE Troubles NO POWER UNIT WILL NOT ACCEPT BILLS UNIT WILL NOT ACCEPT COINS 40 Reasons 1. The socket doesn’t work. 2. The electrical plug is not in its right position.
Troubles No product is being delivered when inserting money. The fluorescent lamp doesn’t light Reasons 1. The money is jammed. 2. The products are sold out. 3. The product is jammed during vend. 1. The fluorescent lamp is set in the pattern of on/off. (It is in “off” mode at this time.) 2. The light bulb is broken. 3. There’s a problem with the starter. The fluorescent 1. The fluorescent lamp is set lamp always on. in the pattern of on/off. (It is in “on” mode this time.) Solutions 1.
42 TRAY Breakdown Drawing for the RAM 4000 Vending Machine REFRIGERATION SYSTEM CHEST DOOR Attachment II VENDING MACHINE SCHEMATICS
43 Left Slide of the Tray Delivery Port Parts Chest Seam Foot Lower Hinge Water Box Power Supply Plug Ports Right Slide of the Tray Clapboard Ports for Evaporator Room Upper Left Side Board Port Hinger for Evaporator Room The Breakdown Drawing of Chest Internal Parts
Stainless Steel Control Units Double Paned Glass Display Lock Key-Pad Bill Validator Return Knob Coin Insert Change Outlet Delivery Port Stainless Steel Delivery Port The Breakdown Drawing of Door 44
45 Augers The Breakdown Drawing of Tray Tray Casing Seam Spring Driver Augers Electrical Plug
Evaporator Fan-Cover Evaporator Evaporator Fan Gas-Return Pipe Vent-Pipe Screw for Grounding Condenser Fan Water Box Motor-Compressor Condenser Fan Trestle Dry Filter Bottom Board of Compressor The Breakdown Drawing of the Refrigeration System 46
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Automated Vending Technologies, Inc. Corporate Office: 341 Bonnie Circle, Suite 102 Corona, CA 92880 U.S.A. www.avtinconline.com info@avtinconline.
