Installation guide

Appendix D: Troubleshooting for Windows Platforms
172 FlashCONNECT Administrator’s Guide
Test 3. Verify the Web server can run a script in the
cgi-bin directory.
Setup: • FlashCONNECT must be installed on the Web server.
• FlashCONNECT need not be installed on the database server.
• FlashCONNECT does not have to be running on the Web server
nor D3 server.
• Copy the program helloworld.exe from the WebContent
directory to the Web server’s cgi-bin directory where
fccgi.exe is located.
Process: Use a browser to access the helloworld.exe program. The URL
will look similar to the following:
http://yourwebhost/path/helloworld.exe
For example:
http://mywebhost.rainingdata.com/cgi-bin/helloworld.exe
Success: A Web page containing the message "Hello World!" displays.
Failure: An error message displays.
Follow-up: Confirm the following are true:
• The URL is correct.
• The Web server has execute access to the directory.
• Windows file and directory permissions allow execution.
Perform these actions:
• Shut down and restart the Web server.
• Shut down and restart Windows.
This problem does not involve FlashCONNECT. Contact your site
administrator for assistance.