Installation guide

Appendix B: Debugging and Diagnosing FlashCONNECT Configuration
140 FlashCONNECT Administrator’s Guide
Message Example Values Comments
Starting The program is starting the evaluation.
Checking if
FlashCONNECT is
activated.
Yes
FATAL … not activated
FlashCONNECT must be activated before
it can be used.
Are there user
licenses available?
Yes ... 5008 available
FATAL no free licenses
Calculates the number of currently
available D3 user licenses. If there are
no available D3 user licenses
FlashCONNECT cannot run. Either take
action to free up user licenses or
purchase more licenses.
Are there phantom
processes available?
Yes ... 21 available
FATAL no free phantoms
Calculates the number of currently
available phantom processes. If there
are no available phantom processes
D3 cannot run. Either reconfigure D3
making more phantom processes
available or take other action to free up
phantom processes.
Can this version of
D3 run FC?
Yes … <version>
FATAL unsupported version …
<version>
FlashCONNECT requires a minimum
D3 release level to run. To run
FlashCONNECT, D3 must be upgraded.
Can FlashCONNECT
connect to the
configured hosts?
FC Host Port
• FC Host Port
• 172.16.250.218 1505 Yes
• host.rainingdata.com
1505 Yes
• local host 1234
FATAL … could not connect.
• FATAL … could not create
socket.
• No … Cannot open w3Config
file
• No configuration found
Each host/server pool combination
defined in the w3Config file is checked
to verify that the indicated connection
can be reached. This indicates that the
host and port can be reached and there
is a process servicing the port. It does
not verify the listening process is
FCService. In addition, the ability to
create a socket is verified.
If no configuration is found or the
w3Config file cannot be opened, and
there are no fatal errors, FlashCONNECT
can be manually started and stopped.
Server pool names are checked for
validity. An error message displays the
invalid server pool name as well as the
formatting rules for server pool names.