User manual

Q: How to identify the OS supports the USB interface.

A: 1. Supported by Macintosh operating systems

All Macintosh computers (iMac and Blue and White G3 Macintosh or higher) support

USB. An older Macintosh model can be installed with USB devices from other brands.

2. Supported by Windows operating systems

Only Windows 98 and Windows XP/2000/2003 support USB. If you are using Windows

95, it’s necessary to upgrade to Windows 98 or Windows XP/2000/2003.

NOTE: Not all of the PCs can be upgraded to Windows 98 or Windows XP/2000/2003.

The ST7610-4S-WBC is applicable to any other operating system that supports the USB

interface and allows USB to work normally.

Q: USB is not available for use under the following circumstances:

A: If the OS configuration is incorrect

If the OS does not support USB

If USB is turned off in BIOS

If the computer’s BIOS does not support USB

Q: How to check if the Macintosh USB ports are activated.

A: Please select “Apply System Profiler” from the Apple Menu. In “Apply System Profiler”,

select the “Hardware and USB” tab.

Q: Why can’t my USB interface support USB 2.0?

A: The ST7610 features the USB 2.0 interface. Please check if your OS has installed

Windows XP Service Pack 1, or check with the vendor of your motherboard that if the

USB interface has the latest USB 2.0 driver stack. Besides that the ST7610 features the

compatible USB 2.0 interface, the OS and the USB interface of the motherboard must

support USB 2.0.

Q: If my OS or motherboard does not support USB 2.0, will it affect the overall performance?

A: If your OS or motherboard does not support USB 2.0, you can still indirectly access the

ST7610 with the USB interface. However, this will result in poorer overall performance

than using USB 2.0. It is recommend that you update the OS to Windows XP Service

Pack 1 or higher and purchase a motherboard that supports the USB 2.0 interface to

optimize the USB 2.0 performance.

Frequently Asked Questions