Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Administrator Guide
Seagate Business Storage NAS Administrator Guide © 2013 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. All other trademarks or registered trademarks are the property of their respective owners.
Contents 1. Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Computer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding a Printer Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Adding Additional Security to Your Seagate NAS . . . . . . . . . . . . . . . . . . . . 24 Add an SSL Certificate and Key to the Server . . . . . . . . . . . . . . . . . . . 25 Resetting the Volume Encryption Key . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Configuring Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up an Uninterruptible Power Supply (UPS) .
Preface About This Guide 1. Preface • About This Guide • Kit Contents • Computer Requirements • Finding More Information About This Guide This Administrator Guide is for administrators, the individuals who initially set up a Seagate® Business Storage NAS, create user accounts, shared folders, group accounts, and so on. This guide provides information to help you complete a basic setup of your NAS, and additionally includes information to help you customize advanced NAS settings.
Preface Finding More Information Software A Microsoft Windows® or Apple Macintosh® computer running one of these operating systems: • Windows XP, Windows Vista®, Windows 7 or Windows 8, and with the latest Service Pack installed • Mac OS X 10.4.
About Seagate® Business Storage NAS Introduction 2. About Seagate® Business Storage NAS • Introduction • Main Components of the Seagate NAS Introduction The Seagate NAS is a file server that is used for storing and sharing all types of computer files on a local network. In general, you can use your Seagate NAS to: • Create a central storage place for the files you want to share with other people on your local network or over the Internet.
About Seagate® Business Storage NAS Main Components of the Seagate NAS • NAS Manager—An application embedded in your Seagate NAS that helps you set up, modify, and monitor your NAS from your computer (or even remotely) using a Web browser. • Seagate NAS Backup Software—Software that helps you back up files, applications, and operating systems to your NAS. You can also restore your system and data using this software.
Setting Up Your Seagate® NAS Connecting Your NAS and Installing Software 3. Setting Up Your Seagate® NAS Your Seagate NAS comes with many default values to help you quickly set up your NAS and start protecting and sharing your data. Note: Your Seagate NAS might not support encryption. Connecting Your NAS and Installing Software Before you begin, verify the following: • Your computer meets the requirements listed on page 5.
Setting Up Your Seagate® NAS Completing the Setup completing a general setup (select a web protocol, time zone, and current date and time), and 3) configuring your network. TIP: Online Help is available on every page in the NAS Manager application. Click the Learn more link for detailed information about each page. Completing the Setup Your Seagate NAS comes with many default values to help you quickly set up your NAS and start protecting and sharing your data.
Setting Up Your Seagate® NAS Getting Started Tasks Getting Started Tasks The tasks you need to complete are organized into four categories: • Basic: Set up users, shared folders, groups, global access and email notifications. • Protection: Set up your NAS for local backups, NAS to NAS backups, and USM/USB/ NAS transfers. • Service: Set up your NAS as a Media Server. • Advanced Settings: Add new volumes, change RAID settings, enable power settings, enable virtualization (iSCSI), and add printers.
Setting Up Your Seagate® NAS Getting Started Tasks • Volume: Which volume (if there is more than one) the private share should be created in. • Services: Which type(s) of file service should be supported by the private share: • CIFS (Common Internet File System): People with different computers running Windows operating systems can share files without having to install special software.
Setting Up Your Seagate® NAS Note: Getting Started Tasks If you want to set up your Seagate NAS as a media server, do not remove the Public shared folder. This is the default shared folder used to store media; it is not configurable in the media server. In the NAS Manager, go to Storage > Shared Folders, and then click Add Shared Folder.
Setting Up Your Seagate® NAS Getting Started Tasks In the NAS Manager, go to Users & Groups > Groups. Click Add Group. You need to supply the following information for each group that you create. • Group Name: Enter a name for the group that makes it easy to identify and remember. Spaces are not allowed in group names. • Description: Enter a description of the group (for instance, a common function, a common location in the office, access to common shares, etc.
Setting Up Your Seagate® NAS Getting Started Tasks Seagate Global Access support Android and iOS devices. For review the Quick Start Guides and User Guides for mobile Seagate Global Access, go to www.seagate.com/support. Setting up Email Notifications Email notifications help you monitor and manage Seagate NAS activities. You can additionally add other individuals to receive email notifications. In the NAS Manager, go to System > Administration.
Setting Up Your Seagate® NAS Getting Started Tasks To set up the permanent link, you first need to define information on the NAS target (this is where you want your backups to be saved). You need to create an authentication name and password, and then identify aliases. In the NAS Manager, select Protect > Protect Server Settings. Select the NAS target (in the Server dropdown at the top of the NAS Manager application), and then create an authentication name and password.
Setting Up Your Seagate® NAS Distributing Seagate NAS User Information In the NAS Manager, go to Protect > Protect Job Manager, and select the NAS-USM-USB Transfer tab. Click New Transfer Job. Supply the following information: • Select a transfer direction: USB to NAS, NAS to USB, USM to NAS, NAS to USM • Job name: Enter a name for the transfer job. • Source: Select the shared folder(s) you want to transfer. • Destination: Select the shared folder where you want the transferred data to reside.
Setting Up Your Seagate® NAS Seagate Business Storage NAS Administrator Guide Distributing Seagate NAS User Information 18
Customizing Your Seagate® NAS Working with Volumes 4. Customizing Your Seagate® NAS This chapter covers advanced settings and configurations for your Seagate NAS.
Customizing Your Seagate® NAS • Understanding RAID Disk Selection: Select one or more hard disk drives for your volume. The following table provides information for all Seagate NAS models. You may not have all disk configurations available for your new volume creation. Table 2: • Disk Configurations Disk(s) Volume Type 1 Spanned 2 Spanned, striped or mirrored volume. 3+ Spanned, striped or mirrored volume (with RAID 5) Volume Encryption: Optionally enable volume encryption.
Customizing Your Seagate® NAS Setting up Your Seagate NAS as a Media Server Table 3 explains the different levels of RAID. Table 3: Supported RAID Levels for Volumes RAID Level of Volume Number of Disk Drives Required RAID 0 (Also known as striping) Description 2–4 A volume where data is distributed evenly (striped) across the disk drives in equal-sized sections. A striped volume does not maintain redundant data, and so offers no data protection.
Customizing Your Seagate® NAS Customizing Network Settings When you enable your Seagate NAS as a media server, files are automatically downloaded into specific folders. You need to create those folders on your NAS before you enable the service. Access the Public shared folder on your Seagate NAS, and create the following folders: • Our Music • Our Pictures • Our Videos In the NAS Manager, go to Media > Media Service. Click Enable.
Customizing Your Seagate® NAS Customizing Network Settings If you choose to use Static network mode, the Seagate NAS always uses the same IP address. With Static network mode, the following settings must also be configured: • IP address: The IP address for your Seagate NAS. • Netmask: The netmask for the IP address you entered. • Default Gateway: The IP address of your gateway or router.
Customizing Your Seagate® NAS Note: • Adding Additional Security to Your Seagate NAS UPnP is generally done without authentication; it's possible that someone could use UPnP to open ports into a network they have already breached. NFS (Network File System) lets all users on a network share files that are stored on different types of computers. You must enable NFS if you have set up a virtual machine environment with the Seagate NAS as allocated space.
Customizing Your Seagate® NAS Configuring Power Consumption Add an SSL Certificate and Key to the Server Note: Only people familiar with SSL should try adding SSL support to a Seagate NAS. SSL (also known as Transport Layer Security) is a type of encryption used to protect data being sent over a network or the Internet. SSL uses a system of keys, like secret passwords, to send and receive files securely. You add SSL support to your Seagate NAS by entering an SSL certificate and key pair.
Customizing Your Seagate® NAS Enabling Virtualization (iSCSI) Enabling Power Saving By default, the disk drive in your Seagate NAS spins constantly whenever the NAS is powered on; however, there are times (like evenings, weekends, and holidays) when your NAS may not be in use. You can use the Power-saving HDD Standby feature to conserve energy and lower your power bill by setting the disk drive to stop spinning and enter a standby mode when it’s not in use.
Monitoring and Managing Your Seagate® NAS Monitoring Your Seagate NAS 5. Monitoring and Managing Your Seagate® NAS Monitoring and managing your Seagate NAS are important tasks for an administrator. If you’ve set up email notifications, you’ll automatically receive information to help you monitor your NAS. Additionally, the NAS Manager Dashboard (Home > Dashboard) provides a quick status of available disk space, firmware updates, and system details.
Monitoring and Managing Your Seagate® NAS • Monitoring Your Seagate NAS The NAS doesn’t operate normally even though you’re following all the operating instructions properly. Monitoring Status with the NAS’s LEDs Each Seagate NAS has different LEDs to support its specific components.
Monitoring and Managing Your Seagate® NAS Monitoring Your Seagate NAS Monitoring Seagate 1-BAY NAS with LEDs Table 4: 1-BAY NAS Front and Rear Panel LEDs LED State and Color Indication OneTouch Button Solid Blue Ready for backup Blinking Blue Backup in progress Solid Amber Error Solid Blue NAS is ready for use Blinking Blue NAS starting up or shutting down Solid Amber NAS has a system error Off NAS is powered off Solid Blue Drive is installed and operating properly Solid Amber Drive
Monitoring and Managing Your Seagate® NAS Monitoring Your Seagate NAS Monitoring Seagate 4-BAY NAS with LEDs Table 6: 4-Bay NAS Front and Rear Panel LEDs LED State and Color Indication Power Solid Blue NAS is powered on Off NAS is powered off Solid Blue NAS is ready for use Solid Amber NAS has a system error Off Port has no network connection Solid Blue Port has network connection Blinking Blue Network connection is busy Off Port has no network connection Solid Blue Port has network
Monitoring and Managing Your Seagate® NAS Managing Your Seagate NAS To run a SMART short test on the drive: Select a drive from the list, then click "Run SMART short test on drive". A short test checks the electrical and mechanical performance as well as the read performance of the disk. The results display in the S.M.A.R.T. Short Test Status box. Monitoring NAS Health Seagate highly recommends that as the administrator, you have all email (Scheduling, Admin, and Alert) notifications send to you.
Monitoring and Managing Your Seagate® NAS Managing Your Seagate NAS Managing Web Downloads You can manage when large web downloads take place to prevent your Seagate NAS from being overloaded. In the NAS Manager, go to Storage > Download Manager. The Download Manager places web download tasks in a queue, and each task runs in the order in which it appears in the queue.
Monitoring and Managing Your Seagate® NAS Managing Your Seagate NAS • If the original 2-Bay NAS configuration used only one drive, take the drive from the defected NAS and place it in the new 2-Bay NAS; the NAS should boot automatically. • If the original 2-Bay configuration used two drives, take the two drives from the defected NAS and place them in the new 2-Bay NAS; the NAS should boot automatically. Migrating Data from 4-BAY NAS A Seagate 4-Bay NAS can be configured with 1, 2, 3 or 4 drives.
Monitoring and Managing Your Seagate® NAS Managing Your Seagate NAS 6. Release the reset button. The NAS reboots itself. Once the NAS has restarted and the front LEDs are lit up, the reset is complete. The NAS is renamed to “BA-MAC address”, where MAC address is the last six characters of the NAS’s MAC address.
Solving Problems General Troubleshooting Tips 6. Solving Problems This chapter provides solutions to the most common problems you may encounter while setting up and using your Seagate® NAS: • “General Troubleshooting Tips” on page 35 • “Common Problems and Solutions” on page 35 General Troubleshooting Tips If you have problems setting up or using your Seagate NAS, follow these suggestions: • Ensure that the NAS is properly connected to your local network.
Solving Problems Common Problems and Solutions I can’t open NAS Manager. Check that the NAS is powered on and connected to the network. Run NAS Discovery and try to reconnect with the server, then launch NAS Manager. I can’t log in to NAS Manager. Ensure that you are using a valid user name and password. Remember that user names and passwords are case-sensitive. I can’t access a shared folder. • Ensure that you have access to that shared folder.
Glossary 7. Glossary access level Also known as permission level, the amount of access any person has to the Seagate® NAS. NAS Manager application has two permission levels: administrator and user. administrator A NAS administrator is responsible for the NAS server and all its settings. An administrator can set up or delete user accounts, group accounts, and shares; assign or remove access permissions; modify any setting on the server; and create other administrators. See also user.
Glossary group account In NAS Manager, a collection of user accounts grouped together to make it faster and easier to manage access to shares. All users in a group have the same level of access to any particular share. See also user account. hot-swap To remove and replace a disk drive without first powering off the server. HTTP (Hypertext Transfer Protocol) Rules for exchanging the most common form of documents (hypertext documents) over the Internet.
Glossary NTP (Network Time Protocol) server Synchronizes the date and time of computers and servers on a network, based on Coordinated Universal Time (UTC). parity Data created in volumes with RAID 5 protection that’s used to reconstruct files if one of the disk drives in the server fails. See also RAID 5. private share A shared folder that is accessible only to users with permission granted by the share’s owner. RAID Redundant Array of Independent Disks.
Glossary shared folder A shared folder on your Seagate NAS that stores and protects backup files, as well as other files that can be accessed by other people. SMART Self-Monitoring Analysis and Reporting Technology. Technology built into disk drives that let them automatically monitor their own health and report on possible problems. Not all disk drives have SMART support. span A group of disk drives collected in a server, not protected by RAID. Also known as JBOD. See also RAID.
Glossary UPS Uninterruptible Power Supply. A power supply that has a battery in it that maintains power to a computer or server in the event of a power failure. A UPS is intended to provide enough power for you to save whatever files you’re working on and properly power off the computer or server; it’s not meant to keep any system running for the duration of a power failure. USB Universal Serial Bus. The interface between your computer and the USB devices you plug into it.
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