User guide

EchoView Host User’s Guide
11 Troubleshooting
Failure Symptom
Cause
Solution
Cannot turn on
Battery charge too low
Battery has been
changed
Replace battery
Wait at least 60 seconds
to turn on EchoView
Host
Contact your
Honeywell Analytics
Representive for
information on batteries
EchoView Host cannot
receive a monitor’s
signal
Too much distance
between the EchoView
Host and monitors
There is an obstruction
between the EchoView
Host and the monitor.
Battery is low
EchoView Host and
monitor have different
PAN ID and/or Channel
numbers
The distance should be
around 100m/330 ft, line
of sight. Relocate
EchoView Host(s) or
deploy MeshRouters to
extend the range
Relocate the EchoView
Host or deploy one or
more MeshRouters to
extend the range
Replace battery
Set all units to the same
PAN ID and Channel
number.
Perform “Join
Network” on the
monitors.
Others
Turn EchoView Host
off and on again.
Consult Honeywell
Analytics Technical
Service.
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