User's Manual

WinLink1000 Installation and Operation Manual Chapter 5 Diagnostics and Troubleshooting
Verify that the ODU cable is properly wired and
connected.
Complete the installation procedure from the
management software.
No signal
Verify the ODU alignment. Check that the radio
configuration of both site A and site B units are the
same (channel and SSID).
Weak signal Verify the ODU alignment, reconfigure the link.
Verify the beeper sounds the Best Signal sequence.
The WinLink1000 LEDs show faults in the system or the link.
Table 5-6. Troubleshooting with WinLink1000 LEDs
LED Status Remedy
PWR Off Check that AC adapter is connected to the
IDU-E and the AC power outlet.
IDU Orange Check that the IDU/ODU cable is properly
wired and connected.
ODU Red Check that the IDU/ODU cable is properly
wired and connected.
Orange Complete the installation procedure from
the management software.
AIR I/F
Red Check the ODU Antenna alignment. Check
that the radio configuration of both site A
and site B units are the same (channel and
SSID).
Off Check the TDM service configuration in the
NMS.
Orange Check that the system is not in loopback
mode.
Check the site B IDU ports and cables and
site B external equipment.
SERVICE
Red Check the site A IDU ports, cables and
external equipment.
Troubleshooting 5-17