System information

Figure 3-10
3.
Set the Use IPv6 field to Yes.
4.
Select Save.
5.
Set the Use IPv6 field to No.
6.
Select Save.
Resolving Problems with PC Presentations
Problem
I cannot send a presentation from my PC.
Solution
Make sure the VGA/DVI cable is properly connected between the PC and the XT Codec Unit.
Resolving XT Remote Control Unit Problems
Problem
The XT Remote Control Unit does not function.
Solution
When the XT Remote Control Unit's battery power is low, an icon appears in the system
menus letting you know that you should replace the battery:
•
Half-charged Battery
•
Low Battery
Solution
Configure the XT Remote Control Unit code on the XT Codec Unit to the same number that it
is set on the XT Remote Control Unit.
How to Retrieve SCOPIA XT Series Logs
When reporting a problem to customer support, you may be asked to retrieve and send logs of
SCOPIA XT Series. There are two kinds of logs you can retrieve from the SCOPIA XT Series:
RADVISION | Administrator Guide for SCOPIA XT5000 Series Version 3.0 Troubleshooting | 35