Installation guide
Table Of Contents
- Installation Guide for Scopia XT5000 Endpoint with Embedded Server for IP Office Version 3.2
- Table of Contents
- Chapter 1: About the Scopia XT Endpoint for IP Office
- Chapter 2: Installation Workflow for Scopia XT Endpoint for IP Office
- Chapter 3: Planning the Topology of the Scopia XT Endpoint for IP Office Deployment
- About the Scopia XT Endpoint for IP Office Embedded MCU
- Planning the Topology of Scopia XT Endpoint for IP Office with Scopia XT Desktop
- Planning NAT and Firewall Traversal with Scopia XT Endpoint for IP Office
- Supporting ISDN Connectivity
- Implementing External API Control
- Implementing Port Security for the Scopia XT Endpoint for IP Office
- Chapter 4: Prerequisites for Setting up the System
- Chapter 5: Setting up the Scopia XT Endpoint for IP Office
- Mounting the XT Codec Unit
- Connecting Scopia XT Endpoint for IP Office to Your Network
- Connecting a Computer to the Scopia XT Endpoint for IP Office
- Selecting the Computer Display Resolution
- Connecting Audio Equipment to the Scopia XT Endpoint for IP Office
- Connecting the Video Equipment to the Scopia XT Endpoint for IP Office
- Connecting the Primary XT Premium Camera
- Connecting the Optional USB Camera
- Connecting the Optional XT Premium Camera
- Connecting Cameras for Controlling the Optional XT Premium Camera with the XT Remote Control Unit
- Connecting the Optional Scopia XT Camera Switch
- Connecting a DVD or Blu-ray Player
- Connecting Analog Video Equipment
- Installing the Batteries of the XT Remote Control Unit
- Chapter 6: Initial Configuration
- How to Control the XT Endpoint
- Registering and Enabling your Scopia XT Endpoint for IP Office license
- Performing Basic Configuration
- Registering the XT Endpoint to IP Office
- Setting Basic System Information
- Configuring Video Connections
- Configuring Audio Connections
- Configuring Network Settings
- Chapter 7: Securing your Scopia XT Endpoint for IP Office
- Chapter 8: Troubleshooting the Scopia XT Endpoint for IP Office
4. Select Next.
5. Select Done.
Problem
The system does not make calls due to a network error.
Possible Causes
The network is based on IPv6 and the endpoint is configured to support only IPv4.
Solution
Enable the endpoint to support IPv6.
If configuring from the endpoint, you must first enable advanced configuration, as described
in Maintaining the XT Endpoint Locally from the Endpoint on page 66.
1. Access the general network settings, as follows:
•
From the XT Endpoint web interface, select Administrator settings > Networks >
Preferences > General.
•
From the endpoint's main menu, select Configure > Advanced > Networks >
Preferences > General.
Figure 101: Setting network preferences
2. Set the Use IPv6 field to Yes.
3. From the web interface only, select Save.
Resolving XT Remote Control Unit Problems
Problem
The XT Remote Control Unit does not function.
Solution
Replace the battery, as described in
Installing the Batteries of the XT Remote Control Unit on
page 52. When the XT Remote Control Unit's battery power is low, an icon appears in the
system menus letting you know that you should replace the battery:
•
Half-charged Battery
•
Low Battery
Installation Guide for Scopia XT5000 Endpoint with Embedded
Server for IP Office Version 3.2
Troubleshooting the Scopia XT Endpoint for IP Office | 155