Installation guide

Table Of Contents
Figure 95: Testing the audio from the web interface
b. Bring the Microphone Pod at about 1 m (3 feet) from the monitor. Keep silent.
c.
Navigate to Audio delay detection and select Yes.
The monitor generates an evaluation noise and the Codec Unit estimates the audio
delay introduced by the monitor. The display shows the audio delay in milliseconds.
The XT Codec Unit uses this manually adjusted delay to calculate the audio delay and
improve the echo canceller performance.
6. From the web interface only, select Save.
Resolving Monitor Display Problems
Problem
The system displays a flickering or blank screen.
Solution
The rear panel of the XT Codec Unit features 2 HD outputs for connecting a main and
auxiliary screen. For cabling, see the cabling diagram in the Quick Setup Guide.
Your system administrator must configure the system for correct video resolution.
When you are not in a call, you can set the refresh frequency of the monitor display:
Set to 50 Hz by pressing then 5.
Set to 60 Hz by pressing then 6.
Problem
The system displays a blank screen.
Solution
Verify the power cord of the XT Codec Unit is connected properly at both ends.
Solution
Verify the monitor’s power cord is connected properly at both ends.
Solution
Check that the monitor power switch is set to ON.
Installation Guide for Scopia XT5000 Endpoint with Embedded
Server for IP Office Version 3.2
Troubleshooting the Scopia XT Endpoint for IP Office | 149