Avaya Scopia® XT Series User Guide For Solution 8.3.
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Contents Chapter 1: About the XT Series............................................................................................... 7 About the Models in the XT Series Product Line........................................................................ 8 Comparing Between XT Series Models................................................................................... 13 About the Built-In MCU..........................................................................................................
Contents Setting Call Answering Preferences........................................................................................ Activating the Screen Saver................................................................................................... Enabling and Configuring Recording....................................................................................... Saving Meeting Snapshots (Scopia® XT Executive only)..........................................................
Chapter 1: About the XT Series The Avaya Scopia® XT Series is a set of dedicated videoconferencing endpoints which incorporate state-of-the-art video technology for high definition (HD) conferencing. You can also locally host videoconferences with the built-in MCU on most XT Series models. The XT Series seamlessly works with a wide variety of endpoints, including H.323, SIP, Scopia® Desktop Clients, Scopia® Mobile devices, and ISDN endpoints (via Scopia® 100 Gateway).
About the XT Series • High quality video and audio even with limited bandwidth or poor network conditions, by using these compression methods (in addition to standard H.263 and H.264): - H.264 Scalable Video Coding Technology (SVC) in point-to-point calls. SVC extends the H. 264 codec standard to dramatically increase error resiliency and video quality without the need for higher bandwidth. - H.264 High Profile is a standard for compressing video by up to 25% over the H.
About the Models in the XT Series Product Line works with a wide variety of endpoints, including H.323, SIP, Scopia® Desktop Clients, Scopia® Mobile devices, and ISDN endpoints (via Scopia® 100 Gateway). This section provides an overview of each model in the XT Series product line. To easily compare the different Avaya Scopia® XT Series endpoints, see Comparing Between XT Series Models on page 13.
About the XT Series Figure 3: Avaya Scopia® XT5000 Series You can quickly convert a regular meeting room into a videoconferencing room by adding the Scopia® XT Meeting Center Cart to the XT5000. The Scopia® XT Meeting Center Cart allows you to mount up to two HD 1080p monitors on a mobile stand.
About the Models in the XT Series Product Line Figure 5: Models in the Avaya Scopia® XT4000 Series • Avaya Scopia® XT Telepresence Experience the immersive feeling of telepresence using the Scopia® XT Telepresence platform. The excellent video quality in each of the three cameras, combined with high-quality audio, give the feeling of an in-person meeting. Depending on the XT Codec Unit used in your XT Telepresence deployment, you can inherit the features of the Avaya Scopia® XT5000.
About the XT Series The Scopia® XT Executive has a built-in, high-quality HD camera with a maximum resolution of 1080p at 30 frames per second (fps) together with the display. To fit your videoconferencing needs, you can also connect an optional XT Premium Camera with PTZ capability. Figure 7: Scopia® XT Executive The XT7000 Series, XT5000, XT4300 and Scopia® XT Executive can also locally host HD continuous presence videoconferences with their built-in MCU.
Comparing Between XT Series Models The Avaya Scopia® XT Series SMB Edition allows you to host videoconferences with a variety of different endpoints on your chosen XT Series model: Scopia® XT Desktop clients, Scopia® Mobile clients, H.323, SIP, and ISDN (via Scopia® 100 Gateway) endpoints. It includes the software of the Scopia® XT Desktop server which must be deployed in the DMZ. Important: If your license allows nine participants, you can include up to eight remote endpoints.
About the XT Series Feature XT7100 Optical zoom 10x Total zoom (optical x digital) 40x Bandwidth efficiency H.
About the Built-In MCU About the Built-In MCU You can use your Avaya Scopia® XT Series to join a videoconference hosted on an external MCU, like the Scopia® Elite MCU, or you can host a meeting on the built-in MCU if available. An MCU, or Multipoint Control Unit, connects several endpoints to a single videoconference. It manages the audio mixing and creates the video layouts, adjusting the output to suit each endpoint's capabilities.
About the XT Series sending video at the default lower 6Mbps total for all participants (see Deployment Guide for Avaya Scopia® XT Series). Related Links About the XT Series on page 7 16 Avaya Scopia® XT Series User Guide Comments? infodev@avaya.
Chapter 2: Getting Started To get started with video calls and videoconferences, activate the product and use the quick setup wizard to configure the basic settings of the unit. We recommend following the workflow described in Initial Workflow for XT Series Users on page 17.
Getting Started You can use the XT Remote Control Unit or Scopia® Control as well as the web interface to control the XT Series (see Controlling the XT Series on page 18). 4. (Scopia® XT Executive only) To use your computer's mouse and keyboard to make video calls from XT Series and to customize your settings, see Navigating Menus with the Keyboard and Mouse on page 24. 5. Set up your phonebook to easily dial your contacts, as described in Finding, Adding, Changing or Deleting Contacts on page 43. 6.
Controlling the XT Series Accessing the XT Series Local Menu About this task After switching on the XT Series, the main menu appears on the connected monitor. To navigate the local menus, use the XT Remote Control Unit or for Scopia® XT Executive only, you can use a keyboard and mouse. You can also access the system via the web, where the main screen is laid out differently (see Accessing XT Series Web Interface on page 23).
Getting Started 2. Press the power key on the XT Remote Control Unit to turn on the XT Codec Unit. When switched on, the LED remains on (no blinking). 3. (Scopia® XT Executive only),Access the main menu by pressing ok/menu on the XT Remote Control Unit, or select the Scopia® XT Control icon on your taskbar. 4. The system home page appears on the monitors.
Controlling the XT Series Figure 10: The XT Remote Control Unit Scroll through menus and options using the arrow keys and pressing the ok/menu key to select an item. Enter letters and digits into a field using the remote's keypad on the XT Remote Control Unit. The system displays the current entry method to the right of the field (Figure 11: Entry method displayed to the right of an input field on page 21).
Getting Started • Press and hold the Dial key to toggle Do Not Disturb (DND). • Press and hold the near/far key to switch between local and remote shared content.
Controlling the XT Series Figure 13: Setting the code on the XT Remote Control Unit 5. Using the keypad, type the same number used in the Remote control code field. When the code is not the default 01, the system displays the paired remote icon with its new code at the top-right corner of the screen. 6. Select Finish in the web interface, or select OK on the endpoint.
Getting Started Procedure 1. Open any of the supported internet browsers and access the XT Series login page by entering the system's IP address, like http://1.2.3.4/. Figure 14: Logging into the XT Series web interface 2. Enter the username and password. The default username for the web interface is Admin with the password 1234. Important: We recommend changing the default credentials after logging in for the first time, as described in the Deployment Guide for Avaya Scopia® XT Series. 3.
Controlling the XT Series Figure 15: Controlling your Scopia® XT Executive with your computer Scopia® XT Control also offers shortcuts for some commonly used tasks, such as sharing content during a call. You can still use the XT Remote Control Unit at any time (see About the XT Remote Control Unit on page 20 for details). Before you begin To access the endpoint's main menu using your keyboard and mouse, you must first perform the following procedures: 1.
Getting Started Important: On the Scopia® XT Executive, the system menus are automatically activated when you receive an incoming call to allow you accept or reject the call. 2. Scopia® XT Control enables a number of functions using the keyboard or mouse (see Table 2: Using the keyboard or mouse with Scopia® XT Control on page 26). Table 2: Using the keyboard or mouse with Scopia® XT Control Function Using your keyboard Using your mouse Using XT Remote Control Unit Select an option Press Enter.
Configuring Basic Settings with the Quick Setup Wizard Procedure 1. Enter the user code displayed in your Scopia® XT Control page (see Figure 16: Entering the user code (example) on page 27 for an example). Figure 16: Entering the user code (example) 2. Select Authenticate using your computer mouse. 3.
Getting Started Figure 17: Accessing the Quick Setup The quick setup wizard guides you through many of the following basic configuration tasks: Related Links Getting Started on page 17 Setting the System Name, Language, and Call Method on page 28 Adjusting the Image Position on page 30 Configuring Basic Network Settings on page 31 Configuring Basic Gatekeeper Settings on page 33 Configuring Basic SIP Settings on page 34 Installing Scopia® XT Control to Use Keyboard and Mouse (Scopia® XT Executive) on page
Configuring Basic Settings with the Quick Setup Wizard Figure 18: Setting Country and Language Table 3: Defining name and language of the XT Series Field Description System Name Enter the name of the XT Series in the System Name field. This name is also used by default for the SIP username and the H.323 name, which can be manually changed. System Name Unicode (Web interface only) Enter the name here if it includes non-ANSII characters such as Chinese or Japanese.
Getting Started Field Description Use as (Scopia® XT Executive only) Select whether this endpoint is used with different computers: • Select Personal Executive endpoint for a single user, where you pair the computer once to the XT Series using Scopia® XT Control. • Select Shared Executive endpoint for multiple users, where you pair the computer afresh with Scopia® XT Control each time you connect.
Configuring Basic Settings with the Quick Setup Wizard Figure 19: Examining the image position 3. Press 1 to highlight the triangle in the top left corner in blue. 4. Use the arrow keys to position the image, so all sides of the white border of the triangle are visible in the screen, then press ok/menu. 5. Press 2 to highlight the triangle in the bottom right corner in blue. 6. Adjust the image position in the same way, until all sides of the triangle border are visible, then press ok/menu. 7.
Getting Started Figure 20: Defining IP Settings 2. Enter the following values: Table 4: Configuring the IP address Field Name Description IP Address Mode or Automatic IP Address Determines if the IP address is dynamically allocated (using DHCP), or if you manually designate a static IP address. You must use only static addresses for: • Scopia® XT Telepresence deployments • Units on a public network • SIP deployments where the unit is secured with a TLS certificate.
Configuring Basic Settings with the Quick Setup Wizard Related Links Configuring Basic Settings with the Quick Setup Wizard on page 27 Configuring Basic Gatekeeper Settings About this task Configure the gatekeeper settings if your Avaya Scopia® XT Series works with one. A gatekeeper routes audio and video H.323 calls by resolving dial strings (H.323 alias or URI) into the IP address of an endpoint, and handles the initial connection of calls.
Getting Started For Scopia® XT Executive only, to configure using your keyboard and mouse to navigate the menus, continue with Installing Scopia® XT Control to Use Keyboard and Mouse (Scopia® XT Executive) on page 35. Related Links Configuring Basic Settings with the Quick Setup Wizard on page 27 Configuring Basic SIP Settings About this task This section explains how to register your XT Series to the SIP server.
Configuring Basic Settings with the Quick Setup Wizard Table 5: Configuring basic SIP settings for the XT Series Field Description User Enter the system name (alias). The system is registered to the SIP server under this name. When connecting over SIP, this name is displayed on the monitors participating in the videoconference (for example, John-Smith, or 9th-Floor-Room) . Authentication Name If necessary, enter the name for authenticating the XT Series with the SIP server.
Getting Started Procedure 1. The Quick Setup wizard provides the web address to access your endpoint from the web, and displays a user code to pair a computer's keyboard and mouse to the endpoint. You enter this code at the end of the installation, so make a note of it now. Figure 23: Installing Scopia® XT Control from the Quick Setup 2. Select Minimize to remove the window and expose your computer content. 3.
Tips for Participating in a Videoconference If you accidentally closed the code, leave the User Code field empty and select Authenticate to display a new code. Figure 25: Entering the user code (example) 8. Select Authenticate using your computer mouse. 9.
Getting Started Connecting Headphones to the Scopia® XT Executive About this task By default, you hear the sound from your computer and the Scopia® XT Executive on the monitor's speakers. For privacy, you can connect headphones.
Chapter 3: Starting a New Call You can start a videoconference on the Avaya Scopia® XT Series in several ways. This section outlines how to dial to other endpoints in different modes, how to start videoconferences with many participants, and how to answer and end a meeting. To quickly dial with the settings best suited for a specific contact, we recommend setting up your phone book to include calling preferences, along with the contact's information.
Starting a New Call Procedure 1. To call a new endpoint, access the direct call screen. From the XT Series web interface, select Make your Call > Basic Options > Direct Call. From the endpoint's main menu, on the XT Remote Control Unit. select Call, or press Figure 27: Enter a new dial string to contact an endpoint Enter the dial string and select Call, or press ok/menu on the XT Remote Control Unit. The dial string can be the endpoint's number, or an H.
Starting a Meeting Figure 29: Contact list Select the entry to dial, and then select Call or press ok/menu on the XT Remote Control Unit. 4. To join a meeting hosted elsewhere, call the endpoint or MCU which hosts the meeting, using any of the above dial methods. 5. To host a meeting on your built-in MCU by dialing out to other participants: a. Call the first participant (see Starting a Meeting on page 39). b. Call others to join.
Starting a New Call Figure 31: Answering a video call 7. To configure a call's advanced settings for a new dial string, access its advanced calling options. From the XT Series web interface, select Make your Call > Advanced Options > to Direct Call. From the endpoint's main menu, select Call and select the down-arrow expand the call options.
Finding, Adding, Changing or Deleting Contacts Field Name Description • Select ISDN to call ISDN endpoints. This requires an ISDN gateway such as Scopia® Gatewayfor ISDN (see Deployment Guide for Avaya Scopia® XT Series). Call Type Select whether the call is Audio-Video or Audio-Only. Rate or Call Rate Select the bandwidth to be used when calling this endpoint. Otherwise, the system uses the maximum available bandwidth. Your call is securely encrypted when it shows a padlock icon on the monitor.
Starting a New Call Procedure 1. To view contacts: From the XT Series web interface, select Make your call > Contacts. From the endpoint's main menu, select Contacts. Figure 34: Contact list To search for a contact, enter the first or last name in the search field above the contacts list. 2.
Finding, Adding, Changing or Deleting Contacts Figure 36: Adding a contact from the remote directory to your favorites When using a third-party LDAP server as your contacts list, you can see contacts from this remote directory only. To view your favorites, see Deployment Guide for Avaya Scopia® XT Series or ask your administrator. 3. To add a new contact, access the local contacts list. From the XT Series web interface, select Make your call > Contacts > New Favorite.
Starting a New Call Table 7: Entering advanced information for a contact Field Name Description Name Enter the contact's name. Number Enter the dial string to contact this endpoint. It can be a number, an H.323 alias like john_smith, or a URI address like john@company.com. After saving the contact, you can edit the contact’s information to add several numbers for the same contact, for example: home, office or virtual room (see Editing an existing contact on page 47).
Finding, Adding, Changing or Deleting Contacts When you are done, select Save (web interface only). Figure 39: Editing an existing contact 5. To delete the contact, on the web interface, view the list of contacts and select Delete. From the endpoint interface, edit the contact and select Delete Favorite. 6. To view the list of recently dialed endpoints, access the call list. From the XT Series web interface, select Make your call > Basic Options > Recent Calls. From the endpoint's main menu, select Call.
Starting a New Call Figure 41: Adding a recent call to the local contacts 8. To save a contact from the remote directory, select the entry. From the XT Series web interface, select Details > Add to favorites. From the endpoint interface, select the entry with the right-arrow and choose Add to favorites. Figure 42: Adding a recent call to the local contacts Related Links Starting a New Call on page 39 48 Avaya Scopia® XT Series User Guide Comments? infodev@avaya.
Chapter 4: Participating in Meetings This chapter describes the different actions available during your videoconference, such as recording the videoconference or sharing content with other participants: Related Links Joining a Meeting from the XT Series Calendar on page 49 Moving the PTZ Camera's Position on page 51 Adjusting the Default Volume Settings on page 52 Presenting Content from Your Computer on page 53 Changing Your Own Video Layout on page 61 Blocking your own Audio and Video on page 64 Blocking
Participating in Meetings Figure 43: Viewing endpoint's scheduled meetings for today 2. Before the meeting starts, the XT Series displays a notification in the title bar of the endpoint interface notifying you when the meeting is due to start. Then when the meeting is about to start, you are invited to join. Figure 44: Notifications when a meeting is due to start 3. If the meeting has already started, select Join Now.
Moving the PTZ Camera's Position Moving the PTZ Camera's Position About this task This section details how to set the angle and zoom of a PTZ camera connected to your Avaya Scopia® XT Series. A PTZ camera can pan to swivel horizontally, tilt to move vertically, and optically zoom to devote all the camera's pixels to one area of the image. For example, the XT Standard Camera is a PTZ camera with its own power supply and remote control, and uses powerful lenses to achieve superb visual quality.
Participating in Meetings Figure 47: Switching between cameras 3. Move the camera position using the arrows and zoom keys to position your camera. Related Links Participating in Meetings on page 49 Adjusting the Default Volume Settings About this task Press + or - on the XT Remote Control Unit to adjust the sound you hear when receiving a call and during a videoconference.
Presenting Content from Your Computer Figure 49: Call-Answer settings 2. Drag the Volume slider to set the value. 3. From the web interface only, select Save. Related Links Participating in Meetings on page 49 Presenting Content from Your Computer You can display content from your computer on an Avaya Scopia® XT Series monitor. You can share this content with participants in a local conference room, and with remote participants during a videoconference.
Participating in Meetings Related Links Participating in Meetings on page 49 Presenting Content Using an Avaya Scopia® XT Series Endpoint on page 54 Connecting a Computer to the XT Series on page 57 Presenting Content by Connecting your Computer to the XT Series on page 59 Presenting Content Using an Avaya Scopia® XT Series Endpoint About this task Users can present content from a laptop on an XT Series monitor without connecting it to the XT Codec Unit, using the Avaya Screen Link feature.
Presenting Content from Your Computer Figure 50: Starting to share content using the XT Series endpoint Your Scopia® Desktop Client looks for accessible XT Series endpoints and displays a list of endpoints you can connect to. b. Select the XT Series endpoint that you want to use. c. If the endpoint you want to use does not appear in the list, connect to it as described in Step 2 on page 55. 2. Connect to the XT Series endpoint by its IP address: a. Turn on the XT Codec Unit by pressing the Unit.
Participating in Meetings Figure 52: Connecting to an XT Series endpoint by its IP address c. Enter the IP address of the endpoint on your laptop. d. Select OK. 3. If the XT Series endpoint is protected with a password, enter the password displayed on the endpoint screen. Figure 53: Entering the XT Series endpoint password The content is displayed on the screen of the XT Series endpoint or the content is shared with remote participants. 4.
Presenting Content from Your Computer Figure 54: Stopping to share content using the XT Seriesendpoint Related Links Presenting Content from Your Computer on page 53 Connecting a Computer to the XT Series About this task Connect a computer to share a presentation or other content with other participants. You can display the content to participants in a local conference room, as well as to remote participants during a call. You connect the video separately from the audio.
Participating in Meetings Figure 55: Connecting a computer's display to the XT Series 2. Connect the computer audio to the audio-in both analog and digital optical audio. port on the XT Codec Unit, which supports Important: Participants in the meeting can hear your computer’s audio even if you mute the audio on the XT Series.
Presenting Content from Your Computer Table 8: Supported computer monitor resolutions and refresh rates Name Resolution Digital Refresh Rate (Hz) Analog Refresh Rate Frequency (Hz) 1080p 1920x1080 60 60 SXGA 1280x1024 60,75 60, 75 HD+ (900p) 1600x900 60 N/A WSGA 1440x900 60 60 UVGA 1280x960 60, 85 60, 85 WXGA 1280x768 / 1280x800 60 60 720p 1280x720 60 60 XGA 1024x768 60, 70, 75 60, 70, 75 SVGA 800x600 60, 72, 75 60, 72, 75 VGA 640x480 72, 75 72, 75 5.
Participating in Meetings Before you begin • (Optional) To automatically start displaying content locally as soon as you connect a computer, access the presentation settings . From the XT Series web interface, select Administrator Settings > Presentation > General. From the endpoint's main menu, select Configure > Advanced > Presentation. Figure 57: Automatically sharing computer content Set Local Presentation Mode to Automatic (endpoint’s interface) or (web interface).
Changing Your Own Video Layout Changing Your Own Video Layout About this task This section details how to change your own video layout during a call or meeting. A video layout is the arrangement of participant images as they appear on the monitor in a videoconference. If the meeting includes a presentation, a layout can also refer to the arrangement of the presentation image together with the meeting participants.
Participating in Meetings Figure 59: Multi-party videoconference places conference layout as the remote stream (example) The choice of conference layouts offered by the MCU depends on the MCU model. For example, the layouts in the Scopia® Elite MCU can display up to 28 participants, while the built-in MCU of the XT Series can display only up to eight remote participants.
Changing Your Own Video Layout Recorded videoconferences use one monitor only. During recording, the auxiliary monitor displays the same video layout as the primary monitor. Before a call, your monitor(s) display your own video, except on the Scopia® XT Executive which shows the computer content by default. Meeting moderators can also change the video layout for all participants in a meeting (see Changing the Video Layout for all Participants on page 73). Procedure 1.
Participating in Meetings To switch between your own content versus the remote shared content during a call, you can use the same context menu or press near/far on the XT Remote Control Unit. 4. (Meetings hosted by a Scopia® Elite MCU only) To view additional layouts available on the MCU: a. Press 0 on the XT Remote Control Unit. b. Continue to press 0 to rotate through the available layouts. c. (Optional) Press # to automatically adjust the size of the video display to better fit your endpoint screen. d.
Blocking your own Audio and Video The camera moves to its sleep position when it is disabled, or on the Scopia® XT Executive the embedded camera's LED turns off. The system sends a placeholder slide to remote participants, and displays the your display. icon on 3. To block your audio and video and hide your participation in the meeting by removing your space in participants' video layout, access the in-meeting settings. From the XT Series web interface, select Meeting > Hide Myself.
Participating in Meetings Blocking All Incoming Calls (DND) About this task If you do not want to answer incoming calls, you can configure the Avaya Scopia® XT Series to block all incoming calls by enabling Do Not Disturb (DND). When the Do Not Disturb feature is enabled: • The system blocks notifications of incoming calls. • The icon appears in the system information area of the monitor display.
Chapter 5: Recording Meetings About this task You can record meetings to a locally connected USB storage device or the network. This section describes how to start, pause, or stop a recording during a videoconference. You can view recordings from the local USB storage device either on the XT Series or using any standard media player. The system saves the file as an MP4, and records the video in H.264 format with audio in AAC-LC format.
Recording Meetings • (Optional) Customize your recording settings, such as video resolution, as described in Enabling and Configuring Recording on page 79. For example, to increase the recording time allowed, lower the recording bitrate. Procedure 1. Access the Recording menu. From the XT Series web interface, select More Actions > Recording. From the endpoint's main menu, select Recording, or during a call, press ok/ menu on the XT Remote Control Unit, and select Meeting Options > Recording.
If you started the recording at any time after the videoconference started, the recording automatically stops when the videoconference ends. Otherwise, stop the recording by selecting Stop. 3. To playback recorded videoconferences stored on a local USB storage device, from the endpoint interface select the recording and press ok/menu to play.
Chapter 6: Moderating Meetings A moderator has special rights in a videoconference, including blocking the sound and video of other participants, inviting new participants, disconnecting others, determining video layouts, and closing meetings. Related Links Moderating a Videoconference on page 70 Changing the Video Layout for all Participants on page 73 Moderating a Videoconference About this task You can moderate a videoconference hosted on an external MCU or hosted on your own XT Series built-in MCU.
Moderating a Videoconference Procedure 1. Access the active videoconference. From the XT Series web interface, select Participants in the meeting window. From the endpoint, press ok/menu to access the videoconference menu, and select Participants. Your own endpoint is listed as Local in the participant list, and you can select it to perform a moderator task on your own endpoint. Figure 70: Moderating a hosted videoconference 2. To invite someone to join the meeting, select Invite a new participant.
Moderating Meetings 3. To disconnect a participant, select the endpoint and select Disconnect. 4. To mute all participants, select Mute everyone or Mute all. This is typically used to eliminate background noise from participants. 5. To mute a specific endpoint, select Mute for that endpoint. Figure 72: Muting a participant 6. To designate a participant as a lecturer, select Make lecturer for that endpoint.
Changing the Video Layout for all Participants Figure 73: Viewing the remote endpoint's information In the statistics window, Rx means receiving or incoming statistics, while Tx stands for transmitting, or outgoing statistics. 9. To end the meeting and disconnect all participants, from the endpoint interface press ok/ menu and select Meeting Options > End meeting. From the XT Series web interface, select Disconnect at the top of the meeting window.
Moderating Meetings layouts depends on your XT Series model and the number of participants with video present in the call. Figure 75: Examples of video layouts for meetings hosted on the XT Series built-in MCU If the meeting is hosted on the Scopia® Elite MCU, you choose from layouts available on that MCU. Figure 76: Examples of video layouts for meetings hosted on the Scopia® Elite MCU Procedure 1.
Changing the Video Layout for all Participants Figure 77: Changing the video layout for all participants 2. Select the desired layout according to the number of participants, or select Auto to restore the default layout. 3.
Moderating Meetings Figure 78: Using DTMF to send instructions to the hosting Scopia® Elite MCU Related Links Moderating Meetings on page 70 76 Avaya Scopia® XT Series User Guide Comments? infodev@avaya.
Chapter 7: Configuring Advanced User Settings This section explains how to configure advanced user settings to fit your preferences. For example, you can set default call settings or recording settings, and secure your unit with PIN codes.
Configuring Advanced User Settings Figure 79: Setting call answer preferences 2. Select the required option from the Automatic answer list: • Select Yes always for the system to automatically answer an incoming call. The system will not prompt you to accept a call if the display shows the Home page. This is useful for meeting rooms, where endpoints often dial in to that meeting room. • Select Yes trusted always for the system to automatically answer incoming calls only from trusted contacts.
Activating the Screen Saver Activating the Screen Saver About this task The screen saver helps protect your monitor from burn-in without switching it off. Your administrator may have configured the screen saver to start automatically when Avaya Scopia® XT Series is not used for some time. Power key on the XT Remote You can activate the screen saver at any time by pressing the ® Control Unit. On the Scopia XT Executive, the screen saver is managed by the connected computer's control panel.
Configuring Advanced User Settings General. From the endpoint's main menu, select Configure > Advanced > Utilities > Recording. Figure 80: Setting your recording preferences 2. Define the following recording settings: Table 9: Configuring recording settings Field Description Location Enable recording and playback by defining a location to store the recordings, from the options listed below. To disable recording and playback on this endpoint, select No Recording.
Enabling and Configuring Recording Field Description Resolution Select the video resolution to use when recording meetings to a local USB storage device. The frame rate is limited to 25fps. For best quality, use the default 1080p resolution, but use a lower value if your media player does not support higher resolutions. When you change the resolution, the system automatically selects the optimal bitrate for this resolution. You cannot change the video resolution for meetings recorded to the network.
Configuring Advanced User Settings Bitrate File size for 1 minute recording File size for 30 minute recording File size for 1 hour recording 4096K 30 MB 900 MB 1,800 MB 2048K 15 MB 450 MB 900 MB 1024 7.5 MB 225 MB 450 MB 512 3.75 MB 112.5 MB 225 MB 384 3 MB 85 MB 169 MB 3. From the web interface only, select Save.
Saving Meeting Snapshots (Scopia® XT Executive only) Figure 81: Taking a screen shot Scopia® XT Control copies the content from the largest window in the video layout to the clipboard. If several windows are the same size, it copies the content from the left-hand window, but if you are recording to the local USB storage or duplicating the main monitor HD1 to HD2, it captures the entire screen. Important: It automatically adds a watermark to the generated image. 2.
Configuring Advanced User Settings Setting PIN Codes for the XT Series About this task The PIN for basic settings is disabled by default. You can enable it to require users to enter the PIN for all basic settings, such as changing the interface language. The default value for this PIN is 1234. Before you begin If configuring from the endpoint, you must first enable advanced configuration, as described in Deployment Guide for Avaya Scopia® XT Series.
Confirming Call Disconnections Confirming Call Disconnections About this task To prevent accidental disconnection from a call, you can configure the system to confirm before a call is disconnected. By default, calls are disconnected when a participant ends the call, without requiring a confirmation. Procedure 1. Access the call settings. From the XT Series web interface, select Basic Settings > CallAnswer Mode > General. From the endpoint's main menu, select Configure > Calling.
Chapter 8: Troubleshooting the Avaya Scopia® XT Series This section covers troubleshooting problems that may occur when setting up and using the Avaya Scopia® XT Series.
Viewing System Information for Customer Support Procedure 1. View system information. From the XT Series web interface, select Home. From the endpoint's main menu, select Configure > About. During a meeting, press ok/menu and select Stats > Configure > About. Figure 85: Viewing system information 2. To view additional system information from the endpoint such as IP addresses and the Back key and select gatekeeper's registration status from the endpoint, press the System Status.
Troubleshooting the Avaya Scopia® XT Series Resolving Monitor Display Problems Problem The monitor is having display problems. Flickering or blank screen The system displays a flickering or blank screen. Solution The rear panel of the XT Codec Unit features two HD outputs for connecting a main and auxiliary screen. For cabling, see the cabling diagram in the Quick Setup Guide. Your system administrator must configure the system for correct video resolution.
Resolving Monitor Display Problems Solution Adjust the way the image appears on the monitor. To see your adjustments in real-time, we recommend performing this procedure from the endpoint itself. If configuring from the endpoint, you must first enable advanced configuration, as described in Deployment Guide for Avaya Scopia® XT Series. 1. Access the monitor settings. From the XT Series web interface, select Administrator settings > I/O connections > Monitor > Graphic Adjustments.
Troubleshooting the Avaya Scopia® XT Series 4. From the web interface only, select Save. Related Links Troubleshooting the Avaya Scopia® XT Series on page 86 Resolving Problems Viewing Computer Content Problem I cannot sshare a presentation from my computer or view its content. Solution • Make sure the VGA/DVI cable is properly connected between the PC and the XT Codec Unit (see Connecting a Computer to the XT Series on page 57).
Restoring Default User Settings Related Links Troubleshooting the Avaya Scopia® XT Series on page 86 Restoring Default User Settings About this task This procedure explains how to restore the default settings if necessary. You can do this from the endpoint itself only. Before you begin If configuring from the endpoint, you must first enable advanced configuration, as described in Deployment Guide for Avaya Scopia® XT Series. Procedure 1.
Troubleshooting the Avaya Scopia® XT Series Figure 89: Monitoring the status from the web interface Not connect to network Your computer or XT Series is not connected to the network. Solution Your DVI cable is not connected properly to the Scopia® XT Executive. Verify that your computer is connected to the Scopia® XT Executive properly, as described in Connecting a Computer to the XT Series on page 57. 1. Verify that your computer is connected to the network. 2.
Resolving Video or Audio Disruptions EMI Video or audio disruptions can occur due to electromagnetic-interference (EMI), caused by other devices such as cellular phones. Solution Avoid using your cellular phones during your meeting to avoid electromagnetic interference. Noise Loss in audio quality may result from noise produced by a computer's cooling system. Solution If you are using a laptop during a meeting, do not place it too close to the microphone.
Glossary 1080p See Full HD on page 97. 2CIF 2CIF describes a video resolution of 704 x 288 pixels (PAL) or 704 x 240 (NTSC). It is double the width of CIF, and is often found in CCTV products. 2SIF 2SIF describes a video resolution of 704 x 240 pixels (NTSC) or 704 x 288 (PAL). This is often adopted in IP security cameras. 4CIF 4CIF describes a video resolution of 704 x 576 pixels (PAL) or 704 x 480 (NTSC).
BFCP (Binary Floor Control Protocol) BFCP (Binary Floor Control Protocol) BFCP is a protocol which coordinates shared videoconference features in SIP calls, often used by one participant at a time. For example, when sharing content to others in the meeting, one participant is designated as the presenter, and is granted the floor for presenting. All endpoints must be aware that the floor was granted to that participant and react appropriately. Bitrate Bitrate is the speed of data flow.
Glossary Dedicated Endpoint A dedicated endpoint is a hardware endpoint for videoconferencing assigned to a single user. It is often referred to as a personal or executive endpoint, and serves as the main means of video communications for this user. For example, Scopia® XT Executive. It is listed in the organization's LDAP directory as associated exclusively with this user. Dial Plan A dial plan defines a way to route a call and to determine its characteristics.
Endpoint Alias Endpoint Alias See Alias on page 94. FEC Forward Error Correction (FEC) is a proactive method of sending redundant information in the video stream to preempt quality degradation. FEC identifies the key frames in the video stream that should be protected by FEC. There are several variants of the FEC algorithm.
Glossary H.225 H.225 is part of the set of H.323 protocols. It defines the messages and procedures used by gatekeepers to set up calls. H.235 H.235 is the protocol used to authenticate trusted H.323 endpoints and encrypt the media stream during meetings. H.239 H.239 is a widespread protocol used with H.323 endpoints, to define the additional media channel for data sharing (like presentations) alongside the videoconference, and ensures only one presenter at a time. H.243 H.
H.320 H.320 H.320 is a protocol for defining videoconferencing over ISDN networks. H.323 H.323 is a widespread set of protocols governing the communication between endpoints in videoconferences and point-to-point calls. It defines the call signaling, control, media flow, and bandwidth regulation. H.323 Alias See Alias on page 94. H.350 H.350 is the protocol used to enhance LDAP user databases to add video endpoint information for users and groups. H.460 H.460 enhances the standard H.
Glossary asbranch location > department > sub-department, orexecutives > managers > staff members. The database standard is employed by most user directories including Microsoft Active Directory, IBM Sametime and others. H.350 is an extension to the LDAP standard for the videoconferencing industry. Lecture Mode Scopia® Desktop's lecture mode allows the participant defined as the lecturer to see all the participants, while they see only the lecturer.
Media Control Media Control See Control on page 95. Meeting Type Meeting types (also known as MCU services) are meeting templates which determine the core characteristics of a meeting. For example, they determine if the meeting is audio only or audio and video, they determine the default video layout, the type of encryption, PIN protection and many other features. You can invoke a meeting type by dialing its prefix in front of the meeting ID.
Glossary NetSense's sophisticated algorithm dynamically scans the video stream, and then reduces or improves the video resolution to maximize quality with the available bandwidth. Packet Loss Packet loss occurs when some of the data transmitted from one endpoint is not received by the other endpoint. This can be caused by narrow bandwidth connections or unreliable signal reception on wireless networks. PaP Video Layout The PaP (Picture and Picture) view shows up to three images of the same size.
QCIF QCIF QCIF, or Quarter CIF, defines a video resolution of 176 × 144 pixels (PAL) or 176 x 120 (NTSC). It is often used in older mobile handsets (3G-324M) limited by screen resolution and processing power. Quality of Service (QoS) Quality of Service (QoS) determines the priorities of different types of network traffic (audio, video and control/signaling), so in poor network conditions, prioritized traffic is still fully transmitted.
Glossary protocols today, including H.323, SIP and the streaming control protocol known as RTSP. The secured version of RTP is SRTP. RTSP RTSP or Real-Time Streaming Protocol controls the delivery of streamed live or playback video over IP, with functions like pause, fast forward and reverse. While the media itself is sent via RTP, these control functions are managed by RTSP Sampling Rate The sampling rate is a measure of the accuracy of the audio when it is digitized.
SIP Registrar compatible with both protocols. As a protocol, it uses fewer resources than H.323. SIP Registrar See Registrar on page 103. SIP Server A SIP server is a network device communicating via the SIP protocol. SIP URI See URI on page 107. Slider See Content Slider on page 95. SNMP Simple Network Management Protocol (SNMP) is a protocol used to monitor network devices by sending messages and alerts to their registered SNMP server.
Glossary which enhance resolution, frame rate and quality. Each additional layer is only transmitted when bandwidth permits. This allows for a steady video transmission when available bandwidth varies, providing better quality when the bandwidth is high, and adequate quality when available bandwidth is poor. SVGA SVGA defines a video resolution of 800 x 600 pixels.
Unbalanced Microphone Unbalanced Microphone An unbalanced microphone uses a cable that is not especially built to reduce interference when the cable is long. As a result, these unbalanced line devices must have shorter cables to avoid audio disruptions. Unicast Streaming Unicast streaming sends a separate stream of a videoconference to each viewer. This is the default method of streaming in Scopia® Desktop server. To save bandwidth, consider multicast streaming.
Glossary send invitations to each other via a web link which brings you directly into their virtual room. Virtual meeting rooms are also dialed like phone extension numbers, where a user’s virtual room number is often based on that person’s phone extension number. You can personalize your virtual room with PIN numbers, custom welcome slides and so on. External participants can download Scopia® Desktop or Scopia® Mobile free to access a registered user's virtual room and participate in a videoconference.