Specifications

Troubleshooting the SCOPIA Elite MCU | 65
RADVISION | Administrator Guide for SCOPIA Elite 5100 Series MCU Version 7.7
Step 5 Select More.
Additional settings for this service are displayed.
Figure 5-2 Additional Service Settings Window
Step 6 Select Enable presentation view.
Solution If the problem is caused by inconsistency of presentation definitions, configure the endpoint to
that it supports the frame size, frame rate and video codec as defined in the service.
Resolving Unexpected SIP Call Disconnection
Problem A SIP call unexpectedly disconnects after 30 seconds.
Possible Causes DNS is not fully configured on the MCU and user agents.
Solution Make sure that DNS is configured on user agent and MCU.