Specifications

Troubleshooting the SCOPIA Elite MCU | 64
RADVISION | Administrator Guide for SCOPIA Elite 5100 Series MCU Version 7.7
Figure 5-1 The Conference Control Section of the Conferences Tab
Step 5 Enable the Last participant leaves option.
Step 6 Select Apply.
Resolving Presentation Issues
Problem A conference participant cannot start or receive a presentation.
Possible Causes
• H.239 functionality is not enabled on the endpoint.
• Presentation is not configured in the MCU service used in the conference.
• MCU presentation definitions in the service are not supported by the endpoint (frame rate,
frame size, codec).
Solution If the H.239 functionality is not enabled on the participant’s endpoint, verify that H.239 is
enabled on the endpoint. Make a point-to-point call to another endpoint and verify that the
participant can start a presentation.
Solution If presentation is not configured in the MCU, perform this procedure:
Procedure
Step 1 Access the MCU Administrator interface.
Step 2 Select the Configuration tab .
Step 3 Select the Conferences tab .
Step 4 In the Services List section, select the service.