User guide

Using the RADVISION Audio Message Utility for IVR Messaging 181
Playing a Message
8 Please dial a number Dial a number followed by the pound sign. To speak
to an operator, press star.
an attempt to connect to an
extension fails (busy, no
answer or unreachable).
The user is allowed to dial
the extension number again.
9 Transfer to default
extension
Please hold. the call is being transferred
to the default extension.
Table 6-1 Gateway Audio Messages
ID Message Name Recorded Message Played when ...