User guide

166 SCOPIA 400/1000 Gateway User Guide
Checking Your Gateway Environment
CHECKING YOUR
GATEWAY
E
NVIRONMENT
This section describes how to verify that your system status is operational and
whether or not the Gateway
is registered to a gatekeeper.
CHECKING YOUR
LAN E
NVIRONMENT
This section describes how to verify that your LAN network connection is
operating correctly.
Verification Steps
 Check the Status screen in the Gateway, and table of endpoints in the
gatekeeper.
 Check that the Gateway PRI/BRI synchronization is correct (the CD LED is
green on the Gateway board).
 Check the ISDN connectivity to the public ISDN switch or the PBX/PABX.
 Verify at Gateway > Board (or Device) > LED Monitoring that the far/near
(red/yellow) LEDs are off. If they are on, contact the ISDN provider.
 (Serial Gateways only) Verify that the Serial cables are properly
connected to the RTM.
 Check that the Gateway LAN interface is working at 100Mb/Full Duplex. If
not, hard code it on both sides (switch and Gateway) to 100Mb/Full Duplex and
restart both devices.
Verification Steps
 Check that your H.323 entities are properly registered to the gatekeeper.
 Make a call between two LAN endpoints and verify the video and audio quality.
 Verify that the LAN interface performance is satisfactory (no packet loss, jitter
or delay issues occur). Check with the network administrator if necessary.