User guide

152 SCOPIA 400/1000 Gateway User Guide
Viewing Gateway Alarm Events
DISCONNECTING
CALLS
On the Calls tab, you can disconnect a currently active call or disconnect all
active calls.
 Procedure
1 In the Gateway interface, on the sidebar, click Gateway (if not already
selected).
2 In the Calls tab, select a call and click Disconnect, or to disconnect all
calls, click Disconnect All Calls.
VIEWING GATEWAY
ALARM EVENTS
In the Event Log tab, you can view a list of reported alarm events. The Event
Log tab displays the following information:
 Event ID—Displays the identifier for the specified alarm event.
 Type—Displays the type of event.
 Time—Displays the time at which the reported event occurred.
 Severity—Displays the severity of the reported event.
 Message—Displays the error message used to report the event.
 Total—Displays the total number of reported alarm events.
 Clear All—Click to clear all events from the Event Log tab.
See Table 3-9 for a list of PRI Gateway SNMP events. See Table 3-10 for a list of
Serial Gateway SNMP events.
VIEWING GATEWAY
S
TATISTICS
In the Statistics tab, you can view system-specific information such as call traces
and debugging details. The Statistics tab displays the following:
 Gateway start-up counter—Displays the number of times that the
Gateway has reset.
 Details button—Click to display the Details window, which lists the last
three reasons for Gateway power failure.
 ISDN LOF event counter (PRI Gateways only)—Displays the total
number of ISDN Loss of Frame (LoF) errors recorded on both Gateway
PRI ports.
 CRC error/event counter on ISDN (PRI Gateways only)—Displays
the total number of CRC errors on the ISDN network recorded on both
Gateway PRI ports.