SCOPIA 400/1000 Gateway version 5.
NOTICE © 2000-2008 RADVISION Ltd. All intellectual property rights in this publication are owned by RADVISION Ltd and are protected by United States copyright laws, other applicable copyright laws and international treaty provisions. RADVISION Ltd retains all rights not expressly granted. This publication is RADVISION confidential. No part of this publication may be reproduced in any form whatsoever or used to make any derivative work without prior written approval by RADVISION Ltd.
CONTENTS About This Manual 1 Related Documentation ix Conventions Used in this Manual ix Feedback ix Functionality About SCOPIA Gateway Products About the Gateway P20 SP About the Gateway S40 SP 1 1 1 About Gateway Features 2 About SCOPIA Gateway Applications and Topologies About Multimedia Conferencing About Point-to-Point Conferencing About Multipoint Conferencing About Gateway IP Network Connections About Gateway ISDN Network Connections About Gateway Encryption About Conferencing via Leased
2 Installing the SCOPIA Gateway Physical Description Gateway Module Gateway P20 SP RTM Gateway S40 SP RTM 18 18 19 20 Preparing for Installation On the SCOPIA 400 Platform On the SCOPIA 1000 Platform 21 21 22 Verifying the Package Contents 24 Mounting the SCOPIA 400 Chassis in a 19-inch Rack 26 Mounting the SCOPIA 1000 Chassis in a 19-inch Rack 27 Installing the Gateway Installing the RTM Module Installing the Gateway Module Removing a Module 28 29 31 32 Initial Gateway Configuration Connecting
3 Configuring the SCOPIA Gateway About Gateway Interface Users Adding Gateway Interface Users Editing Gateway Interface Users Deleting Gateway Interface Users 62 62 62 63 Viewing LED Information 63 Viewing General Information About the Gateway Updating Your License Viewing Software Version Details Setting the Time and Date on the Gateway Setting the Gateway Location Resetting Default Board Basic Settings 64 65 65 66 67 67 Viewing Address Settings Changing Address Settings 68 69 Configuring Web Sett
Configuring Alert Indications Configuring Gateway Resources for Calls Configuring Gateway Encryption Configuring Advanced Settings About DTMF Settings Configuring DTMF Settings Configuring Advanced Commands 4 101 109 110 111 117 119 121 About Gateway Services Viewing Existing Services Adding or Editing Services Deleting Gateway Services 123 124 124 126 Configuring Port Settings Configuring Basic Port Settings Configuring Port Physical Interface Settings PRI Ports Serial Ports About Advanced ISDN Settin
About the IVR Operator 5 Troubleshooting the SCOPIA Gateway Checking Your Gateway Environment 6 163 166 Checking Your LAN Environment 166 Checking Your ISDN Environment 167 Resolving IP-to-ISDN Call Failure 167 Resolving ISDN-to-IP Call Failure 169 Resolving Peer-to-Peer Call Failure 171 Resolving Intermittent Call Failure 172 Resolving IP Video Quality Issues 172 Resolving ISDN Video Quality Issues 173 Resolving Video Channel Issues 174 Resolving DTMF Issues 175 Resolving Caller I
7 Using the RADVISION Software Upgrade Utility Introduction 189 Launching the Utility 190 Upgrading Software 190 Index 193 viii SCOPIA 400/1000 Gateway User Guide
ABOUT THIS MANUAL The SCOPIA 400/1000 Gateway User Guide describes how to install, configure and monitor SCOPIA Gateway blades. RELATED DOCUMENTATION The Gateway documentation set is available on the RADVISION Utilities and Documentation CD-ROM and includes manuals and online helps. The manuals are available in PDF format. Note You require Adobe Acrobat Reader version 5.0 or later to open the PDF files. You can download Acrobat Reader free of charge from www.adobe.com.
1 FUNCTIONALITY This section introduces the SCOPIA Gateway and includes the following topics: About SCOPIA Gateway Products About Gateway Features About SCOPIA Gateway Applications and Topologies About SCOPIA Gateway Functionality ABOUT SCOPIA GATEWAY PRODUCTS SCOPIA Gateway series consists of the following products: ABOUT THE GATEWAY P20 SP The Gateway P20 SP enables audio, video, and data communication between H.320 endpoints that connect through ISDN, and H.
About Gateway Features ABOUT GATEWAY FEATURES Table 1-1 Table 1-1 lists the major features of the SCOPIA Gateway. Gateway Feature Summary Feature Description Interoperability The Gateway provides a high degree of interoperability with other H.323 compliant gateways, gatekeepers, terminals, proxy, and Multipoint Control Unit (MCU) products by being based on the H.320 standard and H.323 protocol stack. Web-based management The Gateway features the Gateway interface.
About Gateway Features Table 1-1 Gateway Feature Summary (continued) Feature Description Direct dialing and call routing The Gateway dial plan supports the following direct dialing and call routing facilities: Direct Inward Dialing (DID) Multiple Subscriber Network (MSN) Q.931 Sub-addressing Information Element Gateway S40 SP supports DID in DCE mode only.
About Gateway Features Table 1-1 Gateway Feature Summary (continued) Feature Description ISDN connection failure The Gateway responds to ISDN connection failure events, by unregistering from its gatekeeper. The gatekeeper is forced to send new IP-to-ISDN calls through a different gateway, thus ensuring high call completion rates. The Gateway re-registers to the gatekeeper when the ISDN connection is restored. Downspeeding The Gateway features downspeeding functionality.
About Gateway Features Table 1-2 Gateway Feature Specifics (continued) Feature Gateway P20 SP Supported audio codecs The term audio transcoded video calls refers to the process whereby an audio stream in a multimedia call can be transcoded from one codec type to another. Basic and advanced audio coding supported codecs: G.711, G.722, G.722.1, G.723.1, G.728 Audio Transcoding G.711 (ISDN) < > G.723.1 (IP) for up to 60 voice channels. Gateway S40 SP Transcoding for the 4 supported multimedia calls.
About Gateway Features Table 1-2 Gateway Feature Specifics (continued) Feature Gateway P20 SP Gateway S40 SP Call handling capabilities For 1 x PRI T1 line: 23 ports (voice) 23 ports 1B (video and data) 11 ports 2B (video and data) 3 ports 6B (video and data) For 2 x PRI T1 lines: 46 ports (voice) 30 ports 1B (video and data) 23 ports 2B (video and data) 7 ports 6B (video and data) For 1 x PRI E1 line: 30 ports (voice) 30 ports 1B (video and data) 15 ports 2B (video and data) 5 ports 6B (video and da
About SCOPIA Gateway Applications and Topologies Table 1-2 Gateway Feature Specifics (continued) Feature Gateway P20 SP Gateway S40 SP Encryption interoperability N/A KIV-7, KG-194 PRI interface Configurable E1/T1 PRI network interface. Support for fractional E1/T1 channel selection. Configurable as terminal side (TE) or network side (NT) device. Configurable Long Haul PRI module (supported in Japan only).
About SCOPIA Gateway Applications and Topologies Encrypted videoconferencing (see About Gateway Encryption on page 12) Conferencing over leased lines (see About Conferencing via Leased Lines on page 13) Communicating with legacy MCU equipment (see About IP-to-Legacy MCU Conferencing on page 14) ABOUT MULTIMEDIA CONFERENCING The RADVISION PRI Gateway enables H.323 endpoints on the IP network to communicate with an H.
About SCOPIA Gateway Applications and Topologies Telemedicine Video-enabled call centers Telecommuting ABOUT POINT-TO-POINT CONFERENCING The RADVISION PRI Gateway enables direct video, voice, and data communication between an H.320 (ISDN) terminal and H.323 (IP) terminals at bandwidths of up to 1472 Kbps (23B bonding for T1) and up to 1920 Kbps (30B bonding for E1) (see Figure 1-2). Figure 1-2 Point-to-Point Conferencing through the Gateway RADVISION chassis/unit ISDN H.
About SCOPIA Gateway Applications and Topologies Figure 1-3 Mixed ISDN-IP Multipoint Multimedia Conference H.320 terminal IP phone H.323 terminal RADVISION chassis/unit a ISDN H.323 terminal IP network H.320 terminal RADVISION Gateway RADVISION MCU H.323 terminal H.320 terminal IP phone H.
About SCOPIA Gateway Applications and Topologies PRI GATEWAYS You can connect the PRI Gateway directly to a PRI line provided by your local ISDN provider (as shown in Figure 1-4), or to a local private branch exchange (PBX) that provides the PRI connection (as shown in Figure 1-5). Figure 1-4 Connecting the PRI Gateway Directly to a Central Office Switch Private Public IP network RADVISION chassis/unit PRI T/1E1 H.
About SCOPIA Gateway Applications and Topologies ABOUT GATEWAY ENCRYPTION The Serial Gateway enables encrypted videoconferencing between H.323 endpoints on the IP network and endpoints on remote sites by connecting to external encryption/decryption devices via serial interfaces (as shown in Figure 1-6). The Serial Gateway also enables encrypted videoconferencing via satellite with or without RS-366 signaling (as shown in Figure 1-7). Figure 1-6 Encrypted Videoconferencing IP network H.323 endpoint H.
About SCOPIA Gateway Applications and Topologies ABOUT CONFERENCING VIA LEASED LINES The Serial Gateway enables conferencing between H.323 endpoints on IP networks connected via a leased line (as shown in Figure 1-8). Figure 1-8 Conferencing via Leased Lines IP network H.323 endpoint H.323 endpoint IP network leased line V35. DTE H.323 endpoint RADVISION chassis/unit with Serial Gateway DCE adaptor adaptor DC V35. E DTE RADVISION chassis/unit withSerial Gateway H.
About SCOPIA Gateway Functionality ABOUT IP-TO-LEGACY MCU CONFERENCING The Serial Gateway provides an IP-to-serial interface for communication with legacy MCU equipment (as shown in Figure 1-9). Figure 1-9 IP-to-Serial Interface Communication via Legacy MCU IP network H.323 endpoint H.323 endpoint legacy MCU d i g i V.35 DTE V.35 t a l IMUX DCE ISDN ISDN RADVISION chassis/unit with Serial Gateway H.323 endpoint V.35 V.35 H.
About SCOPIA Gateway Functionality Table 1-3 PRI Gateway Call Handling Capacity (continued) Call Type Maximum Number of Calls Using 1 x E1 PRI Line Maximum Number of Calls Using 1 X T1 PRI Line Maximum Number of Calls Using 2 x E1 PRI Lines Maximum Number of Calls Using 2 x T1 PRI Lines 12B video (768 Kbps) 2 1 5 3 Note Enabling ISDN-to-IP DTMF detection in the PRI Gateway for video calls reduces the number of supported calls by half. ABOUT GATEWAY CALL BANDWIDTH OVERHEAD According to the H.
About SCOPIA Gateway Functionality The Gateway processes an additional 6B call requiring a further 384 Kbps by taking bandwidth resources from each of the two T1 lines, both of which have 320 Kbps available. In this way, the Gateway spreads the call over both T1 lines. ABOUT PEER-TO-PEER CONNECTIVITY The Gateway supports the following types of connectivity to the IP network Through a gatekeeper Directly to a peer device such as Cisco Unified Communications Manager without the need for a gatekeeper.
2 INSTALLING THE SCOPIA GATEWAY This section provides information on installing, setting up and configuring the SCOPIA Gateway in the SCOPIA 400 chassis, and includes the following topics: Physical Description Preparing for Installation Verifying the Package Contents Mounting the SCOPIA 400 Chassis in a 19-inch Rack Mounting the SCOPIA 1000 Chassis in a 19-inch Rack Installing the Gateway Initial Gateway Configuration Connecting the Gateway to the Network Connecting PRI Lines to the Gateway Connecting Seri
Physical Description PHYSICAL DESCRIPTION This section provides a physical description of the Gateway modules and their corresponding RTMs. GATEWAY MODULE The Gateway module has a 10/100BaseT Ethernet port on the front panel that uses an RJ-45 connector to connect to the network. There is an asynchronous, 9-pin serial port that you can use with a hyperterminal program to configure and monitor the module. Figure 2-1 shows the front panel components of the Gateway module.
Physical Description Table 2-1 GATEWAY P20 SP RTM Front Panel Components (continued) Component Description ETHERNET LEDs The top part of the Ethernet connector contains two LED indicators. The left-hand LED lights green when the local IP network link is active. The right-hand LED lights green if the connection speed is 100 Mbps, and is off when the connection speed is 10 Mbps. SWAP RDY LED Hot Swap indication.
Physical Description Table 2-2 GATEWAY S40 SP RTM PRI Gateway Rear Transition Module Components (continued) Component Description PRI LINE connectors RJ-45 connectors that provide the PRI line connections for the specified Gateway ISDN PRI port. The Rear Transition Module (RTM) provides the serial line connections for the Gateway S40 SP. Figure 2-3 shows the RTM panel components of the Gateway S40 SP module. Table 2-3 describes these components.
Preparing for Installation PREPARING FOR INSTALLATION This section describes the requirements for installing the RADVISION Gateway on the SCOPIA 400 platform and on the SCOPIA 1000 platform. ON THE SCOPIA 400 PLATFORM This section describes the requirements for installing the Gateway in the SCOPIA 400 chassis. For more information, see the SCOPIA 400 Platform Guide. The requirements are as follows: Warning During this procedure, wear grounding wrist straps to avoid ESD damage to the blade.
Preparing for Installation ON THE SCOPIA 1000 PLATFORM This section describes the requirements for installing the Gateway in a SCOPIA 1000 chassis. For more information, see the SCOPIA 1000 Platform Guide. The requirements are as follows: Warning This system contains board-level components that must be protected from static discharge and physical shock. Wear a wrist strap grounded through one of the system ESD ground jacks when handling system components.
Preparing for Installation 10BaseT or 100BaseT LAN cable Ambient room temperature range of 41o F to 104o F (5o C to 40o C) Note The hottest ambient temperature supported by RADVISION for the SCOPIA 1000 platform is 104o F (40° C). Any ambient temperature above 104o F (40° C) is considered a failure condition.
Verifying the Package Contents VERIFYING THE PACKAGE CONTENTS Inspect the contents of the box for shipping damage. Report any damage or missing items to your distributor or reseller. Table 2-4 lists the package contents for an assembled Gateway shipped with a chassis.
Verifying the Package Contents Table 2-4 Package Contents with Gateway (continued) Product Contents SCOPIA 1000 chassis with Gateway Fully assembled 21-slot SCOPIA 1000 chassis with 18 air management blades including 18 rear filler panels, 2 Ethernet switches, 2 Intelligent Shelf Managers (ISMs) and 2 ISM RTM4820 Rear Transition Modules Terminal cable Terminal adapter cable (for the ISMs) 2 switch terminal cables 6 LAN cables (4 for switches, 2 for the ISMs) SCOPIA 400/1000 Gateway User Guide (in PDF
Mounting the SCOPIA 400 Chassis in a 19-inch Rack MOUNTING THE SCOPIA 400 CHASSIS IN A 19-INCH RACK You can optionally mount the SCOPIA 400 chassis in a standard 19-inch rack. Two mounting brackets and a set of screws are included in the SCOPIA 400 chassis shipping box. Procedure 1 Disconnect all cables including the power cables. 2 Place the SCOPIA 400 chassis right-side up on a hard flat surface, with the front panel facing you.
Mounting the SCOPIA 1000 Chassis in a 19-inch Rack MOUNTING THE SCOPIA 1000 CHASSIS IN A 19-INCH RACK This SCOPIA 1000 platform is intended for stationary mounting in a rack designed to meet the physical strength requirements of NEBS GR-63-CORE and NEBS GR 487. Be sure to mount the system in a way that ensures even weight distribution in the rack. Uneven mechanical loading can result in a hazardous condition. Secure all mounting bolts when installing the enclosure to the rack.
Installing the Gateway INSTALLING THE GATEWAY This section describes how to insert a Gateway into the SCOPIA 400 chassis and into the SCOPIA 1000 chassis. Before You Begin Note the following: The SCOPIA 400 chassis has four slots. You can install the SCOPIA Gateway in any of the slots. Insert the Gateway in the top slot at the front of the SCOPIA 400 chassis to view status and identification information via the System web user interface. The SCOPIA 1000 chassis has 18 payload slots.
Installing the Gateway Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord. Before opening the chassis, disconnect the telephone network cables to avoid contact with telephone network voltages. To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits.
Installing the Gateway Figure 2-5 7 Inserting the RTM Module in the SCOPIA 400 Chassis Use even pressure to push the module further into the slot. Caution Do not force the connection. Forcing the connection can bend or damage the pins in the connector inside the chassis. 8 Snap the handles forward to secure the RTM module in the slot. 9 Secure the RTM module screws.
Installing the Gateway INSTALLING THE GATEWAY MODULE This section describes how to install the SCOPIA Gateway module in the SCOPIA 400 chassis and in the SCOPIA 1000 chassis. Warning You must install the RTM module before you install the Gateway module. Inserting an RTM module in the rear of the chassis when a Gateway module is already installed in the same position at the front of the chassis may damage the chassis.
Installing the Gateway 8 Snap the handles forward to secure the Gateway module in the slot. 9 Secure the Gateway module screws. Caution Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis.
Installing the Gateway Figure 2-6 3 Removing a Module from the SCOPIA 400 Chassis Wait for the blue SWAP RDY LED to light up. The SWAP RDY LED indicates that it is safe to remove the module. Note It may take up to one minute for the LED to light up while the Windows operating system is shutting down. The light goes out when the board is completely detached from the backplane. 4 Remove the module completely.
Initial Gateway Configuration 5 Insert a blank cover panel provided by RADVISION. 6 Secure the blank cover panel screws. Caution Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis.
Initial Gateway Configuration CONNECTING TO A PC This section describes how to use the serial port connection to configure the Gateway with an IP address. Procedure 1 Locate the terminal cable shipped with the Gateway. 2 Connect the end labeled PC to the serial port on the computer. 3 Connect the end labeled Unit to the serial port connector on the Gateway front panel. Note The PC terminal should have an installed terminal emulation application, such as HyperTerminal.
Initial Gateway Configuration Procedure 1 Connect the supplied terminal cable to the PC terminal. 2 Connect the power cable. 3 Start the terminal emulation application on the PC. 4 Set the communication settings in the terminal emulation application on the PC as follows: Baud rate: 9600 Data bits: 8 Parity: None Stop bits: 1 Flow control: None 5 Turn on the power to the Gateway. 6 After the terminal emulator session starts, press the RST button on the Gateway front panel to reset the module.
Initial Gateway Configuration 8 At the prompt, type N to configure default network port values and press Enter. 9 At the Enter IP address for default interface prompt, type the IP address you want to assign to the Gateway and press Enter. Caution Do not use leading zeros in the IP address. 10 At the Enter Default Router IP Address prompt, type the IP address of the router associated with the segment in which the unit will be installed and press Enter.
Initial Gateway Configuration 4 Press any key and then press Enter. The default network properties screen appears. 5 At the prompt, enter P and press Enter to select “change the configuration software password.” The Enter user name prompt appears. 6 Type the user login name for which you want to change the password and press Enter. The default user name is admin. This is the user name that allows you to access the Gateway interface. The Enter new password prompt appears.
Connecting the Gateway to the Network 6 In the Password field, type the software password. The default value is null. Note To view the software components that will upgrade, click Customize. The Customize dialog box appears. If you do not want to upgrade a component, deselect it. 7 Click Upgrade. The upgrade process takes a few minutes. After the upload completes, the Upload Complete Message dialog box appears. 8 CONNECTING THE GATEWAY TO THE NETWORK Click OK.
Connecting Serial Lines to the Gateway CONNECTING SERIAL LINES TO THE GATEWAY You can connect the Gateway S40 SP to four serial lines that may support different physical standards (V.35, RS-449 or EIA-530). The system is capable of recognizing the type of cable connected. Procedure SERIAL GATEWAY CABLE CONNECTIONS AND PIN-OUTS 1 Connect the DB-60 male connector of the cable to the DB-60 female connector of the unit. 2 Tighten the screws. 3 Connect the remote connectors (V.
Serial Gateway Cable Connections and Pin-outs Note The DB-25 connector provides the data interface for the EIA530/RS366-DTE and EIA530/RS366-DTE- LOS cables. The DB-37 connector provides the data interface for the EIA449/RS366-DTE and KIV7/RS366-DTE cables. The DB-25 connector provides the RS-366 signaling interface for all Gateway S40 SP cables. V.35/RS366-DTE Figure 2-7 shows the V.35/RS366-DTE cable. Figure 2-7 V.35/RS366-DTE Cable J2 Male (M-34 Winchester) J1 Male (DB-60) V.
Serial Gateway Cable Connections and Pin-outs EIA449/RS366-DTE Figure 2-8 shows the EIA449/RS366-DTE cable.
Serial Gateway Cable Connections and Pin-outs EIA530/RS366-DTE Figure 2-9 shows the EIA530/RS366-DTE cable.
Serial Gateway Cable Connections and Pin-outs EIA530/RS366-DTELOS Figure 2-10 shows the EIA530/RS366-DTE-LOS cable.
Serial Gateway Cable Connections and Pin-outs EIA530A/RS366-DTE Figure 2-11 shows the EIA530A/RS366-DTE cable.
Serial Gateway Cable Connections and Pin-outs KIV7/RS366-DTE Figure 2-12 shows the KIV7/RS366-DTE cable. Figure 2-12 KIV7/RS366-DTE Cable J2 Male (DB-37) J1 Male (DB-60) KIV-7 data RS-366 signaling PHYSICAL DESCRIPTION OF DCE CABLES J3 Male (DB-25) This section describes the following DCE cables supplied with the RADVISION Gateway S40 SP: V.35/RS366-DCE EIA449/RS366-DCE EIA530/RS366-DCE Note The DB-25 connector provides the data interface for the EIA530/RS366-DCE cable.
Serial Gateway Cable Connections and Pin-outs V.35/RS366-DCE Figure 2-13 shows the V.35/RS366-DCE cable. Figure 2-13 V.35/RS366-DCE Cable J2 Female (M-34 Winchester) J1 Male (DB-60) V.
Serial Gateway Cable Connections and Pin-outs EIA449/RS366-DCE Figure 2-14 shows the EIA449/RS366-DCE cable.
Serial Gateway Cable Connections and Pin-outs EIA530/RS366-DCE Figure 2-15 shows the EIA530/RS366-DCE cable.
Serial Gateway Cable Connections and Pin-outs DATA INTERFACE CABLE PIN-OUT CONFIGURATIONS Table 2-7 describes the data interface pin-out configuration for the Serial Gateway cables. EIA-449 (DB-37) EIA-530 (DB-25) EIA-530 LOS (DB-25) DTE only EIA-530A LOS (DB-25) DTE only V.
Serial Gateway Cable Connections and Pin-outs EIA-449 (DB-37) EIA-530 (DB-25) EIA-530 LOS (DB-25) DTE only EIA-530A LOS (DB-25) DTE only V.
Serial Gateway Cable Connections and Pin-outs DATA INTERFACE PIN LAYOUTS This section illustrates the pin layouts for the Serial Gateway cable connectors. M-34 CONNECTOR Figure 2-16 shows the M-34 pin assignment.
Serial Gateway Cable Connections and Pin-outs DB-37 CONNECTOR Figure 2-17 shows the DB-37 pin layout.
Serial Gateway Cable Connections and Pin-outs DB-25 CONNECTOR Figure 2-18 shows the DB-25 pin layout.
Serial Gateway Cable Connections and Pin-outs SIGNALING INTERFACE CABLE PIN-OUT CONFIGURATION Table 2-8 describes the signaling interface pin-out configuration for the Serial Gateway cables.
Connecting the Gateway to a Power Source SIGNALING INTERFACE PIN LAYOUT This section illustrates the pin layout for the Serial Gateway signaling cable connector. DB-25 CONNECTOR Figure 2-19 shows the DB-25 pin layout. Figure 2-19 DB-25 Pin Layout 1 14 2 15 3 16 4 17 5 18 6 19 7 20 8 21 9 22 10 23 11 24 12 25 13 CONNECTING THE GATEWAY TO A POWER SOURCE This section describes how to supply power to the Gateway.
Accessing the Gateway Administrator Interface ACCESSING THE GATEWAY ADMINISTRATOR INTERFACE The Gateway Administrator is a web interface that allows you to view and configure the Gateway hardware and application parameters.
Registering the Online Help 2 Type the Administrator user name and password in the appropriate fields and click Login. The default global user name is admin. The default password is . The Gateway Administrator interface appears. Note If you try to sign in as an Administrator and another Administrator is currently signed in, the Gateway signs you in as a Read only user and the words Read Only appear at the top of the window. Read only users cannot edit any of the Gateway settings.
Registering the Online Help NETSCAPE NAVIGATOR USERS 4 Click Upload in the Gateway Administrator toolbar, followed by Refresh. 5 You may need to log out and log back in to the Gateway Administrator for the change to take effect. Online help files located on the local network and accessed using Netscape Navigator 4.x must be located on a mapped network drive.
Registering the Online Help 60 SCOPIA 400/1000 Gateway User Guide
3 CONFIGURING THE SCOPIA GATEWAY This section describes what you can configure and how to configure RADVISION Gateways, and includes the following topics: About Gateway Interface Users Viewing LED Information Viewing General Information About the Gateway Viewing Address Settings Configuring Web Settings Configuring Security Configuring SCOPIA 400 Chassis Parameters About the Gateway Administrator Interface Viewing the Status Tab Configuring Gateway Settings About Gateway Services Configuring Port Settings
About Gateway Interface Users ABOUT GATEWAY INTERFACE USERS Users must have the appropriate access level to log in to the Gateway interface. With Administrator-level access, a user can configure the Gateway and monitor Gateway activity. You can view and manage the list of Gateway users in the Users tab of the Board section of the Gateway interface. The Users tab displays all currently configured users and their access levels.
Viewing LED Information 3 Select an existing user and click Edit. The Edit User dialog box appears. DELETING GATEWAY INTERFACE USERS 4 In the User name field, edit the user login name. 5 In the Access Level field, choose one of the following access levels: Administrator, Operator or Read only. 6 In the Password field, edit the password that the user uses to login to the Gateway interface. 7 In the Confirm Password field, re-enter the password. 8 Click Upload.
Viewing General Information About the Gateway VIEWING GENERAL INFORMATION ABOUT THE GATEWAY In the Basics tab in the Board interface, you can view and configure general information about the hardware and software the Gateway uses. Procedure 1 In the Gateway interface, on the sidebar, click Board. 2 Click the Basics tab. Table 3-1 describes the elements that appear in the Basics tab.
Viewing General Information About the Gateway Related Topics Updating Your License on page 65 Viewing Software Version Details on page 65 Setting the Time and Date on the Gateway on page 66 Setting the Gateway Location on page 67 Resetting Default Board Basic Settings on page 67 UPDATING YOUR LICENSE You use the Basics tab to update your Gateway license. Procedure 1 On the sidebar, click Board. 2 Click the Basics tab. 3 Click Update. The Licensing and Registration dialog box appears.
Viewing General Information About the Gateway SETTING THE TIME AND DATE ON THE GATEWAY You use the Basics tab to choose how your Gateway tracks the date and time. Procedure 1 On the sidebar, click Board. 2 Click the Basics tab. 3 Locate the Date/Time field and click Change. The Change Time dialog box appears. The date and time the Gateway reports appear in the Set time to field. 4 In the Change field, select the unit of time that you want to change. Note There is no unit to change AM and PM.
Viewing General Information About the Gateway SETTING THE GATEWAY LOCATION You can install the Gateway anywhere on your network including at a remote site. On the Basics tab, you can describe the current location of the Gateway. Procedure 1 On the sidebar, click Board. 2 Click the Basics tab. 3 In the Location field, enter the location information about the Gateway that you want to display. The field displays up to 23 characters.
Viewing Address Settings VIEWING ADDRESS SETTINGS In the Addressing tab, you can view address information for the Gateway such as IP address information, Domain Name Server (DNS) information and Ethernet port speed and duplex. Table 3-2 describes the elements that appear on the Addressing tab. Table 3-2 Field Addressing Tab Elements Description IP Address IP Address The IP address assigned to the Gateway. Router IP The address of the router that the Gateway uses.
Viewing Address Settings CHANGING ADDRESS SETTINGS In the Addressing tab, you can change the following address information for the Gateway—IP address information, DNS information and the Ethernet port speed and duplex. Procedure 1 In the Administrator interface, on the sidebar, click Board. 2 Click the Addressing tab. 3 To change an IP address setting, do any of the following steps: In the IP Address field, type the IP address you want to assign to the Gateway.
Configuring Web Settings CONFIGURING WEB SETTINGS On the Web tab, you can set the web server port and configure enhanced web security settings. This section describes the following topics: Changing the Administrator Interface Web Server Port on page 70 Enabling HTTPS on page 70 Managing Digital Certificates on page 71 CHANGING THE ADMINISTRATOR INTERFACE WEB SERVER PORT Port 80 is the default Administrator interface web server port.
Configuring Web Settings LOGGING INTO THE GATEWAY WHEN HTTPS IS ENABLED Proceed as follows when logging into the Gateway with HTTPS enabled. Note When the Support Secure Communications (HTTPS) option is enabled, the Gateway URL automatically appears as an https:// URL. When the Support Secure Communications (HTTPS) option is disabled, the URL appears as a regular http:// URL. Procedure 1 In your browser type the URL of the Gateway. If HTTPS is enabled, a Security Alert screen displays.
Configuring Web Settings GENERATING A CERTIFICATE REQUEST You can generate a self-signed certificate or generate a request for an external certificate. The request for an external certificate must be sent to a Certificate Authority. The Certificate Authority will generate a certificate from the request. Procedure 1 In the Gateway interface, on the sidebar, click Board. 2 Click the Web tab. 3 Click Manage Certificate. The Welcome to the Web Server Certificate Wizard screen appears.
Configuring Web Settings DELETING A PENDING CERTIFICATE REQUEST You can delete a pending request for an external certificate which has not yet been loaded. Procedure 1 In the Gateway interface, on the sidebar, click Board. 2 Click the Web tab. 3 Click Manage Certificate. The Welcome to the Web Server Certificate Wizard screen appears. 4 Select Delete a pending request and click Next. The Delete a Pending Request screen displays. 5 LOADING A CERTIFICATE Click Finish.
Configuring Web Settings 3 Select Remove the current certificate and click Next. The Certificate Summary screen displays. Note Removing a certificate disables HTTPS support and causes the Gateway to reset. 4 Select Yes and then Finish to remove the certificate, –or– Select No to cancel the operation. RENEWING A CERTIFICATE Every certificate has an expiration date. You can renew it using existing information or new information. Procedure 1 In the Gateway Administrator interface sidebar, click Board.
Configuring Web Settings 8 Copy the generated request text to a file and send it to the certification authority, as described at Loading a Certificate on page 73. 9 Click Finish. . EXPORTING A SIGNED CERTIFICATE Exporting a signed certificate sends the certificate to a text file and the key material (known as the “keyblob”) to the same text file. Procedure 1 In the Gateway interface, on the sidebar, click Board. 2 Click the Web tab. 3 Click Export Certificate.
Configuring Security 4 Enter the certificate name. –or– Click Browse to allocate the certificate to import. The Choose File dialog box displays. Double-click the certificate that you want to import. CONFIGURING SECURITY 5 Enter the same password that you used in the export certificate. 6 Click Import to import and install the new certificate. You can configure the access that external programs have to the Gateway.
Configuring SCOPIA 400 Chassis Parameters CONFIGURING SCOPIA 400 CHASSIS PARAMETERS If your SCOPIA Gateway module is installed in the top slot of the SCOPIA 400 chassis, then the module also performs PCI bus functions for the chassis. In the Gateway interface, you can use the System section to monitor chassis functions remotely. One of the functions the chassis performs is to monitor ambient temperature. You can set temperature thresholds in the System section.
Configuring SCOPIA 400 Chassis Parameters Table 3-3 78 System Elements Element Description Information section This section provides the following information about the SCOPIA chassis hardware: Serial number—Displays the serial number of the chassis. Part number—Displays the part number of the chassis. System configuration—Identifies the hardware configuration the chassis uses.
Configuring SCOPIA 400 Chassis Parameters Related Topics Setting Chassis Temperature Thresholds on page 79 Refreshing the System Section on page 79 SETTING CHASSIS TEMPERATURE THRESHOLDS You can set critical and safe threshold values for the SCOPIA chassis. Procedure 1 In the Gateway Administrator interface sidebar, click System. 2 In the High field, enter a value in Celsius for the critical temperature threshold.
About the Gateway Administrator Interface ABOUT THE GATEWAY ADMINISTRATOR INTERFACE In the Gateway Administrator interface, you can view Gateway resource information, define the Gateway mode of operation, configure and edit Gateway services, configure physical line settings, monitor and disconnect calls, view reported alert events, and view debugging details. Table 3-4 explains the tabs that appear in the Gateway Administrator interface.
About the Gateway Administrator Interface Figure 3-1 1 23 4 9 10 Table 3-5 Gateway Administrator Interface 5 6 7 8 Gateway Administrator Interface Elements 1 System button 2 Board button 3 Gateway button 4 Upload button 5 Import button 6 Export button 7 Reset button 8 Refresh button Configuring the SCOPIA Gateway 81
Viewing the Status Tab Table 3-5 Gateway Administrator Interface Elements 9 Help button 10 Logout button The Gatekeeper control on the right side of the toolbar provides a link to the Administrator web page of the RADVISION ECS Gatekeeper with which the Gateway registers. Enter the IP address of the ECS with which the Gateway registers in the Specify Gatekeeper address field in the IP Connectivity section of the Settings tab when the IP connectivity mode option is set to Using gatekeeper.
Viewing the Status Tab Table 3-6 Status Tab Sections (continued) Section Name Description Servicing Gatekeeper IP address—Displays the IP address of the gatekeeper to which the Gateway is currently registered. Host name—Displays the name of the servicing gatekeeper. Related Topics Viewing B Channel Status Refreshing Gateway Status VIEWING B CHANNEL STATUS This section applies only to Gateway P20 SP.
Configuring Gateway Settings REFRESHING GATEWAY STATUS You can refresh the information that appears in the Status tab. Procedure 1 In the Gateway interface, on the sidebar, click Gateway (if not already selected). 2 Click the Status tab (if not already selected). 3 On the toolbar, click Refresh. The information that appears in the Status tab is now refreshed.
Configuring Gateway Settings CONFIGURING BASIC GATEWAY SETTINGS In the Basics section of the Settings tab, you can set the Gateway identifier, which is the name that the Gateway uses when registering to a gatekeeper and when dialing to endpoints. Procedure CONFIGURING IP CONNECTIVITY SETTINGS 1 In the Gateway interface, on the sidebar, click Gateway (if not already selected). 2 Click the Settings tab. 3 Click Basics (if not already selected).
Configuring Gateway Settings CONFIGURING THE GATEWAY TO REGISTER WITH A GATEKEEPER In the IP Connectivity section of the Settings tab, you can configure the Gateway to register with a gatekeeper. Procedure 1 In the Gateway interface, on the sidebar, click Gateway (if not already selected). 2 Click the Settings tab. 3 Click IP Connectivity. 4 In the IP connectivity mode field, choose Using gatekeeper.
Configuring Gateway Settings 9 In the Gateway registration mode field, choose the method of registration of services with the gatekeeper: Version 1—For gatekeepers that support H.323 version 1. Version 2—For gatekeepers that support H.323 version 2 or later. 10 (PRI Gateways only) Select the Unregister from Gatekeeper on ISDN connection failure check box to force the Gateway to unregister from its gatekeeper when both ISDN D-channel connections are no longer active.
Configuring Gateway Settings sends the gatekeeper a ‘busy’ RAI message, indicating to the gatekeeper that it should stop routing calls to this Gateway. 14 CONFIGURING THE GATEWAY FOR PEER-TO-PEER IP CONNECTIVITY In the Send ‘free’ when load is more than field, enter the lower threshold for Gateway resource utilization as a percentage of total resources.
Configuring Gateway Settings disconnect reasons (see About Peer-to-Peer H.323 Call Disconnect Reasons on page 91), the Gateway tries each peer device in the Peer list section in order until the call is successfully connected. The arrow moves to the peer device with which the call connection is successful. If the Gateway fails to connect the call after trying all the peer devices on the list, it rejects the call and the arrow indicates with which peer device a call was last connected successfully.
Configuring Gateway Settings In the IP Address field, enter or edit the peer IP address. Note Two peers cannot have the same IP address or host name/Uniform Resource Locator (URL). In the IP Port field, enter or edit the peer IP port number. In the Description field, enter or edit the description of the peer. Click Upload. Note You cannot add a single peer to the Peer list section more than once. To delete a peer device, select the peer device and click Delete.
Configuring Gateway Settings the peer list. If deselected, the Gateway allows incoming calls from IP-side entities not defined in the Peer list section. 9 ABOUT PEER-TO-PEER H.323 CALL DISCONNECT REASONS (PRI Gateways only) In the Reject calls from peer devices when less than n B channels are free field, enter the lower capacity threshold for rejecting calls from H.323 peer devices. The default setting is 6.
Configuring Gateway Settings Table 3-7 CONFIGURING IVR SETTINGS Disconnect Reasons (continued) Number H.323 Call Disconnect Reason 16 Call deflection has occurred. 17 Access denied. 18 The called party is not registered at the destination. 19 The calling party is not registered. 20 The connection failed and a new one should be made. 21 The called party has no H.245 capabilities. 22 Facility message sends conference list choice. 23 Request to establish H.245 connection.
Configuring Gateway Settings 4 Select the type of IVR functionality: Use internal IVR—Enables the Gateway IVR functionality so that incoming calls can route to an endpoint on the IP network. Follow step 6 to step 9. Note The IVR must be enabled for the port that supports IVR. Use external IVR—Select to set the IP address and port number for an IVR system in another device. Follow step 10 and step 11.
Configuring Gateway Settings CONFIGURING OUTGOING CALL DELIMITERS 10 In the IVR address field, enter the IP address for the IVR system on the external device. 11 In the Port field, enter the port number for the IVR system on the external device. The default port setting is 1620. In the Delimiters section of the Settings tab, you can configure outgoing call delimiter characters. Procedure 1 In the Gateway interface, on the sidebar, click Gateway (if it is not already selected).
Configuring Gateway Settings ABOUT CODECS A number of video conferencing terminal applications require the G.722 and G.722.1 audio compression codecs to provide high quality voice communications. The G.722 and G.722.1 formats, using a digital sampling rate of 7 KHz, provide higher quality voice sampling with a greater dynamic range. The Gateway does not transcode G.722 or G.722.1, but supports them transparently. Since the G.
Configuring Gateway Settings Endpoints on the ISDN network usually support the G.711 and G.728 codecs. Endpoints on IP networks support G.711 and G.723.1 codecs. By performing transcoding between these audio protocols, the Gateway can support communication between endpoints with codecs that are incompatible with each other. Audio transcoding can also optimize the audio bandwidth usage either on the IP network (G.723.1 < > G.711) or on the ISDN network (G.728 < > G.711).
Configuring Gateway Settings requirements of the H.320 standard govern this reallocation; the reallocation is not configured in the Gateway. The Gateway simply decides whether or not to send T.120 capabilities. You configure T.120 capabilities in the Advanced section of the Gateway interface Settings tab. CONFIGURING CODECS In the Media Modes section of the Settings tab, you can configure and prioritize encoding and decoding protocols.
Configuring Gateway Settings 7 You can configure the following data settings: Select the Enable T.120 check box to enable transparent support for T.120 capabilities. Select the Enable FECC check box to enable transparent support for Far End Camera Control (FECC) capabilities. CONFIGURING ISDN CHANNEL BONDING SETTINGS FOR DOWNSPEEDING In the Bonding section of the Settings tab, you can configure ISDN channel bonding parameters that affect downspeeding functionality.
Configuring Gateway Settings allow for a single bonded call. The default setting for PRI Gateways is 30. When the number of B channels required to process a bonded call exceeds the number specified in this field, the Gateway performs downspeeding as shown in Table 3-8. 6 In the For bonded calls, allow downspeeding down to n B channels field, choose the minimum number of B channels that must be available before the Gateway attempts to reconnect a video call.
Configuring Gateway Settings Procedure 1 In the Gateway interface, on the sidebar, click Gateway (if not already selected). 2 Click the Settings tab. 3 Click Quality of Service. 4 In the Quality of service support field, select one of the following option buttons: None—Select to disable quality of service support. Default (recommended)—Select to assign the default DiffServ Code Point value for each media type. Custom—Select to assign your own DiffServ Code Point value for each media type.
Configuring Gateway Settings CONFIGURING ALERT INDICATIONS In the Alert Indications section of the Settings tab, you can select which events trigger Simple Network Management Protocol (SNMP) traps. You can also define multiple SNMP servers to which the Gateway sends the SNMP traps. Note The Gateway supports traps in the SNMPv1 format. Procedure 1 In the Gateway interface, on the sidebar, click Gateway (if not already selected). 2 Click the Settings tab. 3 Click Alert Indications.
Configuring Gateway Settings GATEWAY EVENT TYPES Table 3-9 lists proprietary RADVISION SNMP trap event types for the PRI Gateway, as detailed in the RvTrapEventType textual convention. Table 3-10 lists SNMP trap event types for the Serial Gateway, as detailed in the RvTrapEventType textual convention. Note In certain cases, after a problem that caused a trap to be sent has been solved, an identical clearing trap is sent to indicate that the problem has been solved.
Configuring Gateway Settings Table 3-9 PRI Gateway SNMP Trap Event Types (continued) Event Type Trap is sent when: State Severity Call to peer rejected by all listed peers A call to a peer has been rejected by all listed peers. Major Card extract/Hot Swap A blade has been removed from the TRUE RADVISION chassis under power or inserted into the chassis under power, or the when the Gateway enters maintenance mode.
Configuring Gateway Settings Table 3-9 PRI Gateway SNMP Trap Event Types (continued) Event Type Trap is sent when: Incompatible sw version install An attempt to burn a version of the Gateway software onto incompatible hardware occurs. Warning Loss of Ethernet The network returns after going down. TRUE Indicates the time at which the network was FALSE restored. Critical Loss of ISDN Max resource meter A state change occurs for each enabled ISDN line.
Configuring Gateway Settings Table 3-9 PRI Gateway SNMP Trap Event Types (continued) Event Type Trap is sent when: User logged out A user logs out of the system via the web interface. Table 3-10 State Severity Information Serial Gateway SNMP Trap Event Types Event Type Trap is sent when ... State Severity Abnormal disconnect A call has disconnected for a reason other than normal, busy or no answer.
Configuring Gateway Settings Table 3-10 106 Serial Gateway SNMP Trap Event Types (continued) Event Type Trap is sent when ... State Severity Call to peer rejected - trying alternate A call to a peer has been rejected and the Gateway is searching for an alternate peer. Warning Call to peer rejected by all listed peers A call to a peer has been rejected by all listed peers.
Configuring Gateway Settings Table 3-10 Serial Gateway SNMP Trap Event Types (continued) Event Type Trap is sent when ... State Max resource meter A call could not be established because of a lack of one of the following resources— CPU, audio transcoder, DTMF detector or T.120 resources. Network problem A problem occurs on the network. Severity Warning TRUE Major FALSE Clear Power-down The Gateway is shutting down. Information Power-up The Gateway has started to operate.
Configuring Gateway Settings TRAP SEVERITY ENUMERATION Table 3-11 describes the proprietary RADVISION Gateway SNMP trap severity enumerations. Table 3-11 Trap Severity 108 Proprietary RADVISION Gateway SNMP Trap Severity Enumerations Enumeration Description Cleared 0 One or more previously reported alarms have been cleared. Information 1 Notification of a non-erroneous event. Critical 2 A service-affecting event has occurred and immediate corrective action is required.
Configuring Gateway Settings CONFIGURING GATEWAY RESOURCES FOR CALLS The Resources section is available in PRI Gateways only. In the Resources section of the Settings tab, you can reserve Gateway resources for T.120 enabled calls and for audio transcoded video calls. This section also displays the total number of calls that the Gateway supports at specified bandwidths. The Gateway provides full end-to-end T.120 data collaboration sessions, provided that all terminals support the T.
Configuring Gateway Settings 6 In the Total call capacity: n calls of n Kbps field, choose a bandwidth. 7 Click Update total call capacity. The number of calls that the Gateway can support at that bandwidth automatically appears. CONFIGURING GATEWAY ENCRYPTION The Gateway supports H.235-compliant AES 128 encryption for calls over IP networks, and H.233 and H.234-compliant AES 128 encryption for calls over ISDN networks.
Configuring Gateway Settings 5 If you selected Independent at step 4, you need to assign a mode of operation to each call leg, as follows: In the ISDN (H.320) Mode and IP (H.323) Mode or Serial (H.320) Mode fields, choose one of the following settings: No Encryption—Encryption support is disabled. Best Effort—The Gateway implements a “best effort” encryption algorithm. If an endpoint supports encryption, it connects in an encrypted way. If not, it connects without encryption.
Configuring Gateway Settings Table 3-12 112 Advanced Settings—IP to ISDN (or Serial) Calls Field or Check Box Description Conceal caller ID (unavailable in Gateway S40 SP) Select to cause the Gateway to hide the identifier of the calling endpoint on the IP network, regardless of whether or not the Support Presentation Restriction advanced setting is selected. The callerID field of the Q.931 message is sent over the ISDN network empty.
Configuring Gateway Settings Table 3-12 Advanced Settings—IP to ISDN (or Serial) Calls (continued) Field or Check Box Description Auto dial voice call in case of video call fail (unavailable in Gateway S40 SP) Select to instruct the Gateway to attempt to reconnect video calls as voice calls after a video call has failed at call setup. The Gateway uses the auto-redial mechanism for outgoing video calls when any of the ISDN disconnect reasons listed below occur.
Configuring Gateway Settings Table 3-13 Advanced Settings—ISDN (or Serial) to IP Calls Field or Check Box Description Conceal caller ID (unavailable in Gateway S40 SP) Select to have the Gateway hide the identifier of the calling endpoint on the ISDN network, regardless of whether or not the Support Presentation Restriction advanced setting is selected. The callerID field of the Q.931 message is sent over the IP network containing the string “0000.” Enable T.
Configuring Gateway Settings Table 3-14 Advanced Settings—IP Options Field or Check Box Description Support H.323 Fast Start in voice-only call setup (unavailable in Gateway S40 SP) The H.323 fast start functionality enables endpoints that support the feature to join a voice conference in the Gateway more quickly. Standard call setup requires four round trips of messages between endpoints before the first media stream is exchanged between peers. The set of messages includes Setup/Connect (Q.
Configuring Gateway Settings Table 3-15 Advanced Settings—ISDN Options Field or Check Box Description Request ISDN rollover when less than n B channels are available (available in PRI Gateways only) Select to define when the Gateway uses the ISDN rollover feature (which is defined in advanced commands—see Configuring Advanced Commands on page 121 for more information).
Configuring Gateway Settings Table 3-16 ABOUT DTMF SETTINGS Advanced Settings—General (continued) Field or Check Box Description Support H.239 Select to enable support for dual video channels using the H.239 protocol. This setting is selected by default. When selected, the Gateway supports H.239 in ISDN-to-IP calls and in IP-to-ISDN calls. The Gateway identifies the protocol version that an IP endpoint uses and sends H.239 capabilities only to those endpoints working with protocol version 4.
Configuring Gateway Settings Table 3-17 DTMF Tone Assignments 1209 Hz 1336 Hz 1477 Hz 1633 Hz 1 ABC 2 DEF 3 A 770 Hz GHI 4 JKL 5 MNO 6 B 852 Hz PRS 7 TUV 8 WXY 9 C * oper 0 # D 697 Hz 941 Hz ABOUT DTMF DETECTION ON IP-TO-ISDN OR SERIAL CALLS The Gateway passes incoming in-band DTMF signals to the ISDN or serial-side endpoint unchanged. In addition, you can configure the Gateway to convert H.
Configuring Gateway Settings ABOUT DTMF DETECTION ON ISDN OR SERIAL-TO-IP CALLS The Gateway passes incoming in-band DTMF signals to the IP-side endpoint unchanged. In addition, you can configure the Gateway to convert in-band DTMF signals from the ISDN or serial side to H.245 out-of-band signals on the IP side. Figure 3-3 illustrates ISDN or serial-to-IP DTMF processing.
Configuring Gateway Settings Passes incoming in-band DTMF signals to the ISDN-side endpoint unchanged. This setting is selected by default. If deselected, the Gateway passes in-band DTMF signals to the ISDN-side endpoint unchanged. 5 In the ISDN to IP Calls section of the PRI Gateway, you can select the Duplicate DTMF signal from ISDN side as out-of-band on IP side check box.
Configuring Gateway Settings CONFIGURING ADVANCED COMMANDS You can send text-based commands to the Gateway for enhanced control. You can use these advanced commands to change certain settings in real time and monitor information such as debug information. Advanced commands are not case sensitive. Table 3-18 describes common advanced commands.
Configuring Gateway Settings Table 3-18 Advanced Command Settings (continued) Command Description NotifyLevel Changes the type and number of debug messages that are generated. Parameters: 0—Disables Gateway logs. 3 (default)—Fatal error (Gateway can no longer provide service), a problem affecting user functionality (for example, call connect failure or no resources available), or status prints for Customer Support use. 6—Debugging. 8—Extended debugging.
About Gateway Services In the Command field, enter a command. In the Parameters field, enter the parameters for the command. —or— In the Available commands field, select one of the advanced commands. In the Available parameters field, choose from one of the parameters that appears. 6 Click Send. In the Response field, the Gateway indicates whether it received and executed the command. If you send an invalid command, an “Unknown Command” message appears.
About Gateway Services The following topics discuss how you can configure services on the Services tab: Viewing Existing Services on page 124 Adding or Editing Services on page 124 Deleting Gateway Services on page 126 VIEWING EXISTING SERVICES The Services tab in the Gateway interface displays a list of currently defined services for the Gateway in a table format with the following columns and fields: Prefix—Displays the prefix that identifies the service. Description—Description of the service.
About Gateway Services 6 In the Call type field, select the call type for this service: Video or Voice. 7 In the Bit rate field, select the maximum bit rate you want for this service. If you select Auto, the Gateway determines the ISDN or serial call rate according to the bearer capability received in the setup message from the IP network endpoint. Note The Auto setting is for video calls only.
About Gateway Services 3 In the Bonding Synchronization field, choose a bonding synchronization setting. Note Choose Prolong only for endpoints that use non-standard synchronization mechanisms. 4 Click OK to save your setting and close the Advanced dialog box. 5 Click the Port Specific tab. 6 In the Enable service in ports section, select the PRI ports that are enabled for this service. 7 Click OK. The Gateway interface uploads your settings to the services database.
Configuring Port Settings CONFIGURING PORT SETTINGS On the PRI Port or Serial Port tabs, you can configure physical line settings for Gateway ports. The following topics discuss the settings you can configure.
Configuring Port Settings 6 (PRI Gateways only—optional) Select the Strip Local Area Code check box if you want the Gateway to strip local area codes for outbound calls to the ISDN network. Note The type of line connected to this PRI port appears in the Physical standard field. CONFIGURING PORT PHYSICAL INTERFACE SETTINGS This section describes the available configuration options for Gateway ports. PRI PORTS Note This section applies only to Gateway P20 SP.
Configuring Port Settings 7 In the Signaling protocol field, choose the signaling protocol used to set up and tear down the calls through the signaling (D) channel. Depending on the interface used, different signaling protocols are available. 8 In the Network access field, choose the Gateway national access type: TE (Terminal Equipment) or NT (Network Terminator) device.
Configuring Port Settings 6 In the Select the channels field, define individual channels you want to use for fractional E1 or T1 distribution. The table contains 24 check boxes for T1 or 31 check boxes for E1. Note You cannot select channel 24 of the T1 settings and channel 16 of the E1 settings. These are reserved as the signaling (D) channels that are essential for communication. Note Click Select All to select all fractional channels or Deselect All to deselect all fractional channels.
Configuring Port Settings SERIAL PORTS 7 In the Signaling type field, choose the signaling type. 8 Click OK to close the Advanced dialog box. This section applies only to Gateway S40 SP. In the Physical Interface section of the Serial Port tabs, you can control the properties of the cable connected to the specified serial port.
Configuring Port Settings 6 In the Signaling protocol field, select a signaling protocol for use in call setup from the following list: RS-366—Carries signaling information only. Data Triggered—Enables the Gateway to connect a call when it detects valid incoming data from an endpoint on the serial network. Manual Control—Enables an Administrator to manually connect a call via the Gateway web user interface.
Configuring Port Settings CONFIGURING SIGNAL STATE AND LOOPBACK CONTROL OPTIONS In the Advanced dialog box, you can configure non-standard signal state and loopback control options. Procedure 1 In the Gateway interface, on the sidebar, click Gateway (if not already selected). 2 Click the applicable Port tab. 3 Click the Physical Interface button.
Configuring Port Settings LOS support—Enables LOS control over the synchronization signal towards a KG-Device. Enabled for KG-Device terminal adapters only. When checked, allows sending of a synchronization signal to the KG-Device if the Gateway needs to update the video image coming from the serial port. Note When you select DCE in the Interface field, the Advanced button is disabled and signal state and loopback control settings are defined by the standard logic of the Gateway.
Configuring Port Settings Table 3-20 ABOUT ADVANCED ISDN SETTINGS FOR PRI GATEWAYS Connection Status and Loopback Control Signal Descriptions Signal Description CTS Clear To Send DSR Data Set Ready CI Call Indication DCD Data Carrier Detected DTR Data Terminal Ready RTS Request To Send LL Local Loopback RLB Remote Loopback DPR Digit Present CRQ Call Request ACR Abandon Call & Retry PND Present Next Digit DSC Distant Site Connected DLO Data Line Occupied This section applies
Configuring Port Settings Table 3-21 Advanced ISDN Tab Details (continued) Column or Field Description Description Displays a brief description of the advanced ISDN entry. NPI Displays the Numbering Plan Identification (NPI) classification for the ISDN phone number. TON Displays the Type of Number (TON) code for the advanced ISDN entry. NSF Indicates whether the Network Specific Facility feature is enabled or disabled for the Advanced ISDN entry.
Configuring Port Settings box. System administrators can either select any of the pre-configured NSF settings, or choose to configure their own NSF Information Element using service provider information. You can specify the following information in the NSF: The service providers with which you want their network to work. The specific network plan and equipment with which you want your network to work (for example, switches and bandwidth).
Configuring Port Settings Table 3-22 Octet Field Functions Octet Function Octet 3 Octet 3 represents the total number of Octet 3.X fields required for the specific information element, including the Octet 3 field itself. Octet 3.1 Octet 3.1 is used to hold Numbering Plan Identification (NPI) and Type of Network (TON) values. The octet contains eight bits numbered from 1 to 8 and from right to left, so that Bit 1 is rightmost and Bit 8 is leftmost.
Configuring Port Settings Table 3-22 Octet Field Functions (continued) Octet Function Octet 3.2 Octet 3.2 is used to hold information including Carrier Identification Codes (CIC). A CIC is three-digit number used to access the switched services of a particular long-distance carrier from a local exchange line. All long-distance carriers, and many long-distance resellers, have their own unique CIC. One or more CIC codes are assigned to each carrier.
Configuring Port Settings Table 3-23 shows Octet 4 binary facility coding values for specified features when Bit 6 is set to 0. Table 3-24 shows binary facility coding values for specified services when Bit 6 is set to 1. .
Configuring Port Settings Table 3-24 Service Binary Facility Coding Values Bits Feature 5 4 3 2 1 0 0 0 1 1 AT&T Megacom 0 0 1 0 0 Reserved 0 0 1 0 1 Wide Area Telecommunications Service (WATS) 0 0 1 1 0 AT&T Accunet Switched Data Video Gateway (SDVG) 0 0 1 1 1 Long Distance Service 0 1 0 0 0 International 800 (1800) 0 1 0 0 1 Reserved 0 1 0 1 0 Reserved 0 1 0 1 1 Reserved 0 1 1 0 0 Reserved 1 0 0 0 0 Multiquest 1 0 0 0 1 Reser
Configuring Port Settings Table 3-25 shows Octet 5 parameterized facility coding values.
Configuring Port Settings 6 In the Description field, enter or edit the description of the ISDN information element. If you set this field to Default, it cannot be edited after you create the element. 7 In the Numbering Plan Identification (NPI) field, choose an NPI code for the ISDN information element. 8 In the Type of Number (TON) field, choose a TON code for the ISDN information element.
Configuring Port Settings Table 3-27 Pre-configured NSF Settings Pre-configured Setting Information Element (IE) Octets IE 1 Octets IE 2 Octets 3 3.1 3.2 3.2 3.
Configuring Port Settings 3 Select the Enable check box. 4 In the Octet 3 field, choose a value. When the value is greater than 0, that number of fields appears beneath the Octet 3 field. If this field is set to 0, the Octet 3.1 and Octets 3.2 fields are not available. If this field is set to 1, only the Octet 3.1 field is available. 5 In the Octet field(s), choose settings. 6 In the Type field, choose Binary feature or Binary service and then in the Facility Coding Value field, enter a value.
Configuring Port Settings CONFIGURING PORT CALL POLICIES 3 Click Advanced ISDN. 4 Select an ISDN information element and click Delete. In the Call Policies section of the PRI Port or Serial Port tabs, you can configure the incoming call routing methods available in the Gateway for each specified port. You can define each port with different settings. Procedure 1 In the Gateway interface, on the sidebar, click Gateway (if not already selected). 2 Click the applicable PRI Port or Serial Port tab.
Configuring Port Settings timeout before all the digits have been dialed, the call might connect to a different address or rejected. If you select this setting, perform step 7, otherwise skip to step 8. CONFIGURING PORT SUPPORTED SERVICES 7 (PRI Gateways only) In the Incoming number of digits field, enter the number of digits you want the Gateway to expect during overlap receiving. The Gateway waits until this number of specified digits is received and then processes the whole number.
Viewing Call Information 4 Select the Same as Port check box if you want to duplicate settings from another Gateway port that you choose from the field. When selected, you cannot modify any settings in this section. Note This option is unavailable in Gateways that support only one PRI port. 5 VIEWING CALL INFORMATION To enable or disable a service for this port, select it and click Enable or Disable.
Viewing Call Information REFRESHING CALL INFORMATION You can configure the Gateway interface to refresh information that appears in the Calls tab every ten seconds. Procedure VIEWING CALL DETAILS 1 In the Gateway interface, on the sidebar, click Gateway (if not already selected). 2 In the Calls tab, select the Auto Refresh check box. In the Calls tab, you can view detailed information for each call currently defined in the Gateway.
Viewing Call Information Table 3-28 Call Details Window Fields Field Description Start Displays the time at which the call began. Duration Displays the length of time that the call has been in progress. Bandwidth (Kbps) Displays the total bandwidth (in Kbps) used for this call on both sides. Source Source Indicates whether the source endpoint of the call is located on an ISDN (or serial) or IP network. Number Displays the alias that identifies the source endpoint of the call.
Viewing Call Information Table 3-28 Field Call Details Window Fields (continued) Description Gateway Transcoded Indicates that a call is transcoded. Destination Destination Indicates whether the destination endpoint of the call is located on an ISDN (or serial) or IP network. Number Displays the alias that identifies the destination endpoint of the call. Name Displays the name that identifies the destination endpoint of the call.
Viewing Gateway Alarm Events DISCONNECTING CALLS On the Calls tab, you can disconnect a currently active call or disconnect all active calls. Procedure VIEWING GATEWAY ALARM EVENTS 1 In the Gateway interface, on the sidebar, click Gateway (if not already selected). 2 In the Calls tab, select a call and click Disconnect, or to disconnect all calls, click Disconnect All Calls. In the Event Log tab, you can view a list of reported alarm events.
Configuring Gateway Maintenance Tasks ICMP-in-message counter—Displays the number of Internet Control Message Protocol (ICMP) packets received. UDP-in-datagram counter—Displays the number of User Datagram Protocol (UDP) packets received. Packet loss counter—Displays the number of lost packets. Packet late counter—Displays the number of late packets. Accumulated time of B channel usage (PRI Gateways only)—Displays the total B channel usage (in minutes).
Saving Configuration Settings You must use the Export button on the toolbar to save the configuration settings to a file. The Export button appears only when Gateway section settings are activated. When you save a configuration file, the current Board section settings are saved in the file. If you want to change these settings for export, click Upload on the toolbar to save these settings to configuration memory prior to saving the configuration file.
Importing Configuration Files IMPORTING CONFIGURATION FILES You can import the settings of a saved Gateway unit configuration file from a storage device on your network. You can use the saved configuration file to restore the settings to the current Gateway unit or to configure another Gateway unit. Procedure 1 In the Gateway interface, on the sidebar, click Gateway. 2 On the toolbar, click Import. 3 Click Browse. The Import a Configuration File page appears. The Choose file dialog box appears.
Importing Configuration Files 156 SCOPIA 400/1000 Gateway User Guide
4 USING THE SCOPIA GATEWAY This section provides sample scenarios for using the SCOPIA Gateway with configuration details and dialing examples, including the following: About Dialing Out to the ISDN Network via the Gateway About Dialing In to the IP Network via the Gateway ABOUT DIALING OUT TO THE ISDN NETWORK VIA THE GATEWAY This section describes how to dial between IP and ISDN networks using the Gateway. Note References to the ISDN network refer also to the serial side of the Serial Gateway.
About Dialing Out to the ISDN Network via the Gateway ABOUT GATEWAY SERVICE PREFIXES Gateway services define different call types and bandwidths for IP network endpoints. The services are identified by service prefixes. The network administrator in charge of the H.323 network is responsible for defining services and informing users of available services. See About Gateway Services on page 123 for more information.
About Dialing Out to the ISDN Network via the Gateway ABOUT SECOND NUMBER DELIMITERS Note Second number delimiters are available in PRI Gateways only. To dial an outgoing 2B call, you dial the service prefix for 1B calls and the two B channel phone numbers. Because some H.323 endpoints do not support dialing long number strings or two phone numbers, you can use a delimiter to indicate to the Gateway the end of one number and the beginning of the other.
About Dialing In to the IP Network via the Gateway Dialing Example 7: IP-ISDN-IP direct dialing—Gateway supports TCS4 The number string 9825645000^3333 is a call from an IP network endpoint (Endpoint 1) to an IP network endpoint in another zone (Endpoint 2), through a public ISDN network, as shown in Figure 4-1. Gateway A dials using TCS4, while Gateway B is set to receive calls in TCS4 mode.
About Dialing In to the IP Network via the Gateway If a routing method fails, the Gateway automatically tries to route the call through the next routing method in line. If all methods fail, the call is rejected. The call might also be rejected if the Gateway routes the call to an endpoint that is busy or not available. Table 4-1 explains the routing methods.
About Dialing In to the IP Network via the Gateway Table 4-1 162 Routing Methods (continued) Routing Method Explanation TCS4 TCS4 is a special routing method for incoming H.320 video calls. TCS4 allows direct inward dialing to an endpoint on the IP network through the Gateway when DID is not available. H.323 endpoints on the IP network register with the gatekeeper using extension numbers.
About Dialing In to the IP Network via the Gateway ABOUT THE IVR OPERATOR You can define an IP network endpoint as an IVR operator and configure the Gateway ports accordingly. See Configuring IVR Settings on page 92 for more information. Dialing Example 8: Direct dialing to an IP network endpoint (Gateway supports DID) The number string 5645001 is a call from an ISDN network terminal to an IP network endpoint. This number string consists of: 5645001—The destination endpoint phone number.
About Dialing In to the IP Network via the Gateway ABOUT DIALING INDIRECTLY THROUGH AN OPERATOR If you do not dial the number of a destination endpoint when requested to do so by the IVR, the IVR automatically passes you to an operator. You can define any endpoint on the IP network as the IVR operator (see Configuring IVR Settings on page 92 for more information). When IVR is enabled, you are answered by a recorded message prompting you to enter the destination endpoint phone number.
5 TROUBLESHOOTING THE SCOPIA GATEWAY This section covers problems you might encounter when configuring, operating and managing the SCOPIA Gatewayand provides suggested actions you can perform to solve the problems.
Checking Your Gateway Environment CHECKING YOUR GATEWAY ENVIRONMENT This section describes how to verify that your system status is operational and whether or not the Gateway is registered to a gatekeeper. Verification Steps Check the Status screen in the Gateway, and table of endpoints in the gatekeeper. Check that the Gateway PRI/BRI synchronization is correct (the CD LED is green on the Gateway board). Check the ISDN connectivity to the public ISDN switch or the PBX/PABX.
Checking Your ISDN Environment CHECKING YOUR ISDN ENVIRONMENT This section describes how to verify that your ISDN network connection is operating correctly. Verification Steps Check that the video endpoint is ISDN enabled and has ISDN lines connected and properly configured for bonding calls. Make an ISDN-to-ISDN call and verify the video and audio quality. At Gateway > Port verify that all necessary ISDN ports are enabled.
Resolving IP-to-ISDN Call Failure Possible Causes Verification Steps The LAN endpoint made the call while set to ISDN call mode, instead of LAN call mode. Change the endpoint dialer to LAN mode and try calling again. The ECS table of services does not include the Gateway services because the Gateway is set to H.
Resolving ISDN-to-IP Call Failure RESOLVING ISDN-TO-IP CALL FAILURE This section describes what to do if ISDN-to-IP calls fail to connect. Note In this section we assume that the LAN endpoint is an H.323 endpoint. Possible Causes Verification Steps The LAN endpoint does not appear in the gatekeeper list of registered H.323 endpoints. Make sure that the LAN endpoint is properly registered with the gatekeeper, and make the call again. ISDN Central Switch/PBX/PABX call routing problem.
Resolving ISDN-to-IP Call Failure Possible Causes The Gateway TCS4 option is checked and the dialing delimiter is not a legal TCS4 delimiter. Ensure that the initiating endpoint uses the correct TCS4 delimiter (see the endpoint users guide). Verify that the endpoint you are using supports TCS4. The Gateway IVR option is checked but there is no endpoint with such an E.164 number on the LAN. Check that a LAN endpoint with the same E.
Resolving Peer-to-Peer Call Failure RESOLVING PEER-TO-PEER CALL FAILURE This section describes what to do if peer-to-peer calls (both IP-to-ISDN and ISDN-to-IP calls) fail to connect. Note In this section we assume that the LAN endpoint is an H.323 endpoint. Possible Causes Verification Steps One of the peers does not exist. Check that the peer is configured in the peer list at Gateway > Settings> IP Connectivity. Ports configuration mismatch.
Resolving Intermittent Call Failure RESOLVING INTERMITTENT CALL FAILURE RESOLVING IP VIDEO QUALITY ISSUES This section describes what to do if calls intermittently fail to connect. Possible Causes Verification Steps PRI/E1 line is fractional. Check with the PRI line provider if the PRI/E1 line is a fractional line (Economy PRI/E1 in the UK). If so, At Gateway > Port > Physical Interface set the Fractional button to use the correct channels only.
Resolving ISDN Video Quality Issues RESOLVING ISDN VIDEO QUALITY ISSUES Possible Causes Verification Steps The LAN network is suffering from massive packet loss. At Gateway > Settings > Advanced, verify that Enable packet handling is checked, and increase the value of the Network jitter tolerance parameter if necessary. If the problem is not resolved, contact RADVISION Customer Support. Provide the following information to RADVISION Customer Support: Gateway traces with level 6. H.323 stack log.
Resolving Video Channel Issues Possible Causes Verification Steps Video bit rate sent from the LAN side is too Check the LAN endpoint bearer low. capabilities/call rate settings for the LAN-to-ISDN call. RESOLVING VIDEO CHANNEL ISSUES 174 ISDN Downspeeding occurs due to dropped ISDN lines. If the problem recurs, check with the ISDN provider at both ends of the connection. If the problem is not resolved, contact RADVISION Customer Support.
Resolving DTMF Issues RESOLVING DTMF ISSUES This section describes what to do if DTMF is not operating correctly. Possible Causes Verification Steps DTMF is not enabled in the Gateway. IP-to-ISDN calls At Gateway > Settings > Advanced verify that Translate DTMF signal from IP Out-of-band (H.245) to ISDN in-band (ISDN G.711 only) is checked. If this is a video call, verify that this option is checked for both voice and video calls.
Resolving Caller ID Issues RESOLVING CALLER ID ISSUES This section describes what to do if an incorrect caller ID is used in IP-to-ISDN calls. Possible Causes Verification Steps The calling LAN endpoint is set in the ECS Delete the LAN endpoint line from the to use a fixed Calling Party Number. ECS Endpoints table and let it register again. 176 The ECS is set to use a fixed Calling Party Number. At ECS > Settings > Advanced uncheck Use Fixed Calling Party Number.
6 USING THE RADVISION AUDIO MESSAGE UTILITY FOR IVR MESSAGING This section describes the RADVISION Audio Message Utility, and includes the following topics: Introduction About Gateway Call Routing Launching the RADVISION Audio Message Utility Playing a Message Recording a Message Replacing a Message Uploading a Message to a Device Viewing Message Details Exiting the Utility About Express Setup Using Express Setup Using the RADVISION Audio Message Utility for IVR Messaging 177
Introduction INTRODUCTION The RADVISION Audio Message Utility is an interactive GUI that enables you to record and replace messages and upload new messages to the call routing mechanisms in RADVISION devices. Default built-in messages are in English. The RADVISION Audio Message Utility allows you to record new messages in a different language or with different content to suit your requirements.
Launching the RADVISION Audio Message Utility LAUNCHING THE RADVISION AUDIO MESSAGE UTILITY This section describes how to install and launch the RADVISION Audio Message Utility. Procedure 1 Copy the Audio Message Utility folder from the RADVISION Utilities and Documentation CD-ROM to your local computer. Note You cannot run the Audio Message Utility from the RADVISION Utilities and Documentation CD-ROM. 2 PLAYING A MESSAGE To run the utility, double-click the IvrRecordingUtility.exe file.
Playing a Message 2 Ensure the message type you wish to play is enabled in the Audio Recordings window. 3 Click on the message type you wish to play in the Audio Recordings window. 4 From the Message menu, select Play Message. The Play Recording dialog box appears. You can stop or replay the message you have selected to play. GATEWAY MESSAGES Table 6-1 The following Gateway messages are available. Gateway Audio Messages ID Message Name Recorded Message Played when ... 0 Opening Sound Sound.
Playing a Message Table 6-1 Gateway Audio Messages ID Message Name Recorded Message Played when ... 8 Please dial a number Dial a number followed by the pound sign. To speak to an operator, press star. an attempt to connect to an extension fails (busy, no answer or unreachable). The user is allowed to dial the extension number again. 9 Transfer to default extension Please hold. the call is being transferred to the default extension.
Recording a Message RECORDING A MESSAGE This section describes how to record a new audio message. Note There is no limit on the length of individual message files, but the total length of all WAV files should not exceed 250 seconds. An FLS file should not exceed 2000 KB. Procedure 1 From the Message menu, select New Recording. The New Recording confirmation box appears and the MSsound recording utility is invoked. Note MSsound is invoked by default.
Replacing a Message REPLACING A MESSAGE This section describes how to replace an audio message. Procedure 1 In the Target Type field, choose the device that uses the message you want to replace. Note The options available in the Target Type drop-down list vary according to the RADVISION devices included in your installation. 2 The Audio Recordings window displays the messages currently uploaded to the target device. Click the message type in the Audio Recordings window you wish to replace.
Uploading a Message to a Device UPLOADING A MESSAGE TO A DEVICE This section describes how to upload audio messages from the Audio Message Utility to a target device. Procedure 1 From the Actions menu, select Upload Messages To Target. 2 In the General Information section, enter the IP address of the target device. 3 In the Login Information section, enter the user name and password of the target device, as configured in the device network configuration settings.
Viewing Message Details VIEWING MESSAGE DETAILS You can view the file name and length of the audio messages listed in the Audio Recordings window. Procedure 1 Click the Target Type drop-down list. 2 Choose the device that uses the message you want to replace. Note The options available in the Target Type drop-down list vary according to the RADVISION devices included in your installation.
About Express Setup ABOUT EXPRESS SETUP The Express Setup is an alternative way of recording, replacing and uploading messages. The Express Setup guides you through the recording, replacing and uploading procedure for each audio message. You proceed through the Express Setup sequentially for each message type. You are alternately prompted to select to record a new message and to navigate a path to a new message file with which you wish to replace a current file.
Using Express Setup 5 Select the required file and click Open to replace this file with the current message file for the specified message. When you have completed the recording and replacement procedure, the Express Setup dialog box displays the new list of message types and message files associated with each type. 6 Click Upload. The Upload dialog box appears. 7 Type the IP address of the target device.
Using Express Setup 188 SCOPIA 400/1000 Gateway User Guide
7 USING THE RADVISION SOFTWARE UPGRADE UTILITY This section describes the RADVISION Software Upgrade Utility, and includes the following topics: Introduction Launching the Utility Upgrading Software INTRODUCTION The RADVISION Software Upgrade Utility is an interactive GUI interface that enables you to upgrade RADVISION software installed on RADVISION devices. The RADVISION Software Upgrade Utility enables you to select files to be uploaded via a network or modem connection to the RADVISION device.
Launching the Utility LAUNCHING THE UTILITY This section describes how to install and launch the RADVISION Software Upgrade Utility. Procedure 1 Download the UpgradeUtility.exe file from the RADVISION Utilities and Documentation CD-ROM. 2 Double click the UpgradeUtility.exe file to run the Software Upgrade Utility. The upgrade files are extracted and the Upgrade Utility dialog box appears.
Upgrading Software Click OK to return to the Upgrade Utility dialog box. 4 (Optional) Select the components of the target device you want to upgrade as follows: Click Customize. The Customize dialog box appears. Check the device components you want to upgrade in the Select the components you want to upgrade list. Note The components displayed vary according to the RADVISION device upgraded. Click OK to return to the Upgrade Utility dialog box.
Upgrading Software 192 SCOPIA 400/1000 Gateway User Guide
INDEX A access control 3 access levels 62 ACT LED 18, 19, 20 Add ISDN Information Elements dialog box 136, 138, 142 Add peer dialog box 89 Add User dialog box 62 address information 69 Addressing tab 68, 69 administrator access level 62 Administrator interface 57 advanced commands 121–122 Advanced Commands dialog box 122 Advanced dialog box 125, 126, 130, 131, 133, 134 advanced settings 111 alert indications 101 ALRM LED 18, 19, 20 audio codecs 5, 95 enable 97 audio transcoding 5, 82, 95, 97, 109, 151 auto
change address settings 69 change Administrator interface web server port 70 configure advanced commands 122 configure advanced settings 111 configure basic port settings 127 configure basic settings 85 configure bonding synchronization 125 configure downspeeding 98 configure DTMF settings 119 configure encoding and decoding protocols 97 configure encryption settings 110 configure fractional channels 129 configure framing 130 configure incoming call routing methods 146 configure IVR 92 configure line coding
E H E1/T1 10, 15, 128, 130 Edit ISDN Information Elements dialog box 136, 142 Edit peer dialog box 89 Edit User dialog box 63 EIA-530 40 EIA-530/EIA-530A 131 encoding 97 encryption 4, 110 interoperability 7 serial gateway 12 via satellite 12 Ethernet 10/100Base-T 6 connector 18 Ethernet LED 19 Event Log tab 152 external program access 76 H.239 4, 117 H.243 4 H.
10/100Base-T 6 leased lines serial gateway 13 LED indicators 18, 19, 20 LED Monitoring tab 63 license update 65 Licensing and Registration dialog box line coding 130 line quality 6 location 67 65 M maintenance mode 153 Maintenance tab 153 media + signaling combinations media protocols 6 MSN 3, 161 multimedia conferencing 8 multipoint conferencing 9 6 N Netscape Navigator 59 network jitter tolerance field 115 network load balancing 2 Network Specific Facility (NSF) 3, 144 NSF Configuration dialog box 136
R rack mounting 26, 27 read-only access level 62 Rear Transition Module (RTM) 19, 20 refresh 79, 84 requirements 35 installation 21, 22 resources 109 RJ-45 18, 20 rollover 3, 103, 116 routing 3, 146, 160 RS-232 DTE 9-pin D-type connection 6 RS-366 131 RS-449 40, 131 RST button 18 RTM panel components 19, 20 S saving configuration settings 154 second number delimiter 94, 159 security 76 Security tab 76 serial control port 6 serial lines 40 serial port connector 18 services 123, 148 default 123 prefix 123, 1
System section 77 system-specific information W web files 103, 106 web server 70 Web tab 70 web-based management 198 SCOPIA 400/1000 Gateway User Guide 2 152
