User guide

'Troubleshooting' | 71
RADVISION | Administrator Guide for SCOPIA XT1000 Version 2.0
Pressing and 0 simultaneously on the Remote Control Unit, brings the system back to the
default auto mode.
IP Address
I cannot configure my IP address:
• If this icon appears in the system area of the GUI, there is a bad LAN cable connection.
Make sure the LAN cable is connected properly at both ends.
• In the Main Menu page, press Quick setup on the Remote Control Unit. Navigate to Quick
setup 6/6, and re-configure the IP address.
The system does not make calls when IPv6 support is enabled.
Select Administrator settings > Networks > Preferences > General. Disable and then enable
again Ipv6 support.
Monitor and Power On
A blank screen appear, or I cannot turn on the Codec Unit:
• Make sure the power cord of the Codec Unit is connected properly at both ends.
• Verify the monitor’s power cord is connected properly at both ends.
• Check that the monitor power switch is set to ON.
• Make sure the Codec Unit’s LED is on. If the LED is blinking, press on the Remote Control
Unit.
• Make sure the Codec Unit output is properly connected to the monitor input. Did you connect
with a HDMI/DVI cable? Make sure the HDMI/DVI cable is connected properly at both ends.
• Press repeatedly to confirm that the monitor is set to the correct source and receiving an
input signal.
The monitor randomly blinks at system startup.
• Disconnect and reconnect the Microphone Pod(s).
• Disconnect and reconnect the HDMI monitor.
• Select Administrator settings > I/O Connections > Monitor > General and reset the blinking
monitor.
I cannot hear the audio output from the HDMI monitor:
• Disconnect and reconnect the Microphone Pod.
• Disconnect and reconnect the HDMI monitor.
• Select Administrator settings > I/O Connections > Monitor > General and reset the monitor
without audio.