Instruction manual

Page 28 Version 1.0
10 Trouble Shooting Your digital Receiver
Problem Possible Causes Solution
No picture but Satellite system is faulty Check all connections and leads,
on-screen menus in correctly installed, adjust satellite antenna,
appear Faulty LNB Check LNB
High levels of signal loss Replace cables or use a signal
through cables booster
Faulty LNB Replace LNB
Faulty connection Repair connection
(Water/corrosion damage)
No stereo sound Incorrect cable connecting Check SCART cable
TV and receiver
Remote control not DVB not selected Press DVB key
working
Batteries exhausted Replace batteries
Incorrect device selected Press correct device key
Remote control not pointed When using remote control, make
at device sure it is pointing at device
CA Module not Module not fully inserted Open Main Menu and check option 6
working(cannot into slot “Common Interface“. If “Not Installed“
receive encrypted appears remove module and replace
programmes) correctly
Faulty module Replace module
SmartCard not inserted Make sure that chip is facing
properly upwards and away from receiver
Faulty SmartCard Replace SmartCard
11 Recycling and Disposal
Please dispose of the device, packaging such as polystyrene and all batteries in accordance with your local
regulations and recycle wherever possible.
Trouble Shooting