Warranty

You may take your broken tool to the store from which you purchased it and they will replace it
under an agreement we have with them. Please call ahead to make sure they have the tool in
stock.
Alternatively, we can replace the tool directly for you at no cost, except that you pay the actual
cost of the shipping.
We do request that you send a digital picture of the broken tool for our quality control
department. The picture(s) must clearly show where the tool is broken and show the tool well
enough so that we can clearly identify which tool it is.
Please email the picture to: Customer Support with any additional comments that might help us
understand how it failed.
If that is not possible for you, please call us at 734-222-8044 and we will work out an
alternative.
Thanks for gardening with Radius!
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the
product, where the product was purchased, or who you purchased the product from. Please
review the warranty carefully, and contact the manufacturer if you have any questions.