Specifications

Troubleshooting and Error Messages

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PhoenixBIOS Messages

The following is an explanation of each of the Phoenix BIOS messages.

Diskette drive A error or

Diskette drive B error

Floppy disk drive A: or B: is present but fails the BIOS POST diskette tests.

Check to see that the drive is defined with the proper diskette type in Setup

and that the diskette drive is attached correctly. The EPC-30 does not require

a twisted cable.

Embedded Region 0-2 Shadowed The system successfully copied the

BIOS extension.

Embedded Region 0-2 Failed to Shadow Check the BIOS settings in the

Embedded Features Sub-menu to make sure the settings are correct.

Entering SETUP ... This message signals that the system is starting the

BIOS Setup program

Extended RAM Failed at offset: nnnn Extended memory is not working

or is not configured properly at offset nnnn.

nnnn Extended RAM Passed Where nnnn is the amount of RAM in

kilobytes successfully tested.

Failing Bits: nnnn The hex number nnnn is a map of the bits at the RAM

address (in System, Extended, or Shadow memory) which failed the memory

test. Each 1 (one) in the map indicates a failed bit.

Fixed Disk 0 Failure or

Fixed Disk 1 Failure or

Fixed Disk Controller Failure The fixed disk is not working or is not

configured properly. Check to see if the fixed disk is attached properly and

has power. Run Setup to be sure the fixed-disk type is correctly identified.

Incorrect Drive A type - run SETUP Type of floppy drive A: not correctly

identified in Setup.

Incorrect Drive B type - run SETUP Type of floppy drive B: not correctly

identified in Setup.

Invalid NVRAM media type There is a problem with NVRAM (CMOS)

access.

Keyboard controller error The keyboard controller failed its test. You may

have to replace the keyboard or the controller.

Keyboard error The keyboard is not working, but the controller is

operating.

Keyboard error nn The BIOS discovered a stuck key and displays the scan

code nn for the stuck key.

Keyboard locked - Unlock key switch Unlock the system to proceed.