Specifications

Troubleshooting

RSYS_E_SML_OPERATION_INCOMPLETE

Decimalcode: 201326617

Hexadecimalcode: 0xC000019

Description: TheSMLfailedtocompletethepost‐updatecleanupoperationonthe

softwareentityorbundle.

Actiontotake: ThiserrortypicallyindicatesthatfollowingactivationofaFRU,theFRU

haseithergottenstuckinitsresetprocessortakentoolongtoreboot.

ThiserroroccursmorefrequentlywithupgradesofLMP‐basedmodules

wheretheFRUneedstobereset.

VerifythemoduleisonlineviaeitherserialconsoleaccessorTelnet

overtheBaseinterface.

• Ifthemoduleisnotonline,performacoldresetofthemodulevia

HPI.ThiscanbedonefromthePlatformManagementCLIofthe

ShelfManagerusingthefollowingcommands.

platform‐mgmt

front

<#>

configurepayload_cold_reset

Forthe<#>optionabove,entertheslotnumberwherethemodule

islocatedintheshelf.

Pressingtheresetbuttononthefrontpanelofthemoduleis

anothermethodthatcanbeusedtoresetthemodule.

• Ifthemoduleisonline,verifywhethertheBladeHSDisrunning.To

verify,tryopeninganHPIsessionwithhpiappontheloopback

interfacebyentering:

hpiapp

IfyouareunabletoopentheHPIsessionontheloopbackinterface,

thentheBladeHSDisnotrunning.Usingthehpiapp,startthe Blade

HSDbyenteringthefollowingcommand:

rsyshsdinit

Waitacoupleofminutes,andthentryopeninganHPIsessionon

theloopbackinterfaceagain.IftheHPIsessionopens,theBladeHSD

isrunning.

Performtheupgradeagain.