Specifications

Troubleshooting

RSYS_E_SML_UPGRADE_TOOL_NOT_FOUND

Decimalcode: 12582921

Hexadecimalcode: 0xC00009

Description: ThespecifiedupgradetoolcouldnotbefoundonthetargetFRU.

Actiontotake: FormostoftheRadisysmodules,theupdatebundlecontainsallthe

toolsnecessarytoperformtheupgradeonthetargetFRU.Afew

moduletypes,liketheCPMs,dorequirecertaintoolstobe

pre‐installed.Forexample,allnecessaryboardsupportpackagesmust

beinstalledonthefilesystemforCPMs.

Checkthemodule‐specificdocumentationtodetermineifanytools,like

boardsupportpackages,needtobeinstalledinthemodule’sfile

system.ContactRadisysSupportforhelp.

RSYS_E_SML_SOURCE_IMAGE_INTEGRITY_ERROR

Decimalcode: 12582922

Hexadecimalcode: 0xC0000A

Description: Thespecifiedsourceimagefaileditsintegritycheck.

Actiontotake: Thisindicatesthefirmwareorthesoftwareimageinupdatebundlewas

foundtobeinvalidorcorrupt,ortherewasanerrorwiththebundle’s

namingordirectorystructure.

Verifythesourcebundlebeingusedmatchesthebundleonthe

distributionISOimage.Iftheymatchandtheproblempersists,contact

RadisysSupporttoverifythecorrectISOimageisbeingusedforthe

update.Bepreparedtoprovidetheinformationfromthelogmessages

andSMLlogfiles(seeAppendixG,LogFileInformation,onpage 75for

details).