Specifications

6
Troubleshooting
99
Using the Shelf Manager diagnostics utility
TheshmgrdiagutilitygathersinformationonthecurrentstateoftheShelfManager,theShelf
Managermoduleresourceusage,andthekeyIPinterfaces.
ToruntheutilityfromtheShelfManagermodule’sLinuxprompt,enter:
shmgrdiag
Thediagnosticsdisplayastheyrunandlistthetypesofdiagnosticsbeingrunaswellasa
summaryoftheresults.Filescontainingthere sultsareplacedinthe
/var/lib/shmgr/diagnosticsdirectoryandaresavedpermanently(bindmountedasdescribed
intheSoftwareGuide).ThefilesareespeciallyhelpfultoRadisysTechnicalSupportifyou
contactthemforassistance.
ThefilesincludetheShelfManagerlogfiles,thesoftwarepackageinformation,thetop10
processesrunningatthetime,andthekernelbufferme ssages(dmesg.log).
Note:AnequivalentCLIcommand,diagnose,isavailableintheplatform‐managementCLI
fromshelf‐managementmode.TheCLIcommandisavailablewhentheShelfManageris
running.TheshmgrdiagLinuxutilitycanbeusedevenwhentheShelfManagerisnotrunning.