Specifications
6
Troubleshooting
121
Troubleshooting Shelf Manager issues
General issues
Whenyouencounterproblemsrelatedtoshelfmanagement,checkthefollowingitemsfirst:
Make sure the Shelf Manager module is installed properly
MakesurethemodulerunningtheShelfManagersoftwareisintheRadisysshelfandseated
properly.
Make sure a proxy FRU is installed properly
MakesureatleastoneproxyFRUisintheRadisysshelfandseatedproperly.TheproxyFRUs
foreachshelfare:
ATCA‐6000:TheSPMslocatedintherearslotsbehindtheSCMs
ATCA‐6006:ThePEMslocate dattherearoftheshelf
ATCA‐6014andATCA‐6016:TheRCMslocatedinthefronthoriz ontalslotsatthebottom.
Important:DonotremovebothproxyFRUsatthesametime.
Make sure the Shelf Manager module’s ejector latches are fully closed
MakesuretheShelfManagermodule’sejectorlatchesareclosedfullyandthatthebluehot‐
swapLEDisoff.
•Ifthelatchesareclosedbutthebluehot‐swapLEDisflashing,shelfmanagementmay
havebeendisabledatthefactory .CheckwithyourRadisysrepresentativeifyoususpect
this.
•Ifthebluehot‐swapLEDison,thelatchesmaynotbeseatedproperly.Tryopeningthe
latchesandthenclosingthemagain.Thebluehot‐swapLEDshouldflashforafewseconds
afterthelatchesareclosedbeforeturningoff.