Specifications

6
Troubleshooting
121
Troubleshooting Shelf Manager issues
General issues
Whenyouencounterproblemsrelatedtoshelfmanagement,checkthefollowingitemsfirst:
Make sure the Shelf Manager module is installed properly
MakesurethemodulerunningtheShelfManagersoftwareisintheRadisysshelfandseated
properly.
Make sure a proxy FRU is installed properly
MakesureatleastoneproxyFRUisintheRadisysshelfandseatedproperly.TheproxyFRUs
foreachshelfare:
ATCA6000:TheSPMslocatedintherearslotsbehindtheSCMs
ATCA6006:ThePEMslocate dattherearoftheshelf
ATCA6014andATCA6016:TheRCMslocatedinthefronthoriz ontalslotsatthebottom.
Important:DonotremovebothproxyFRUsatthesametime.
Make sure the Shelf Manager module’s ejector latches are fully closed
MakesuretheShelfManagermodule’sejectorlatchesareclosedfullyandthatthebluehot
swapLEDisoff.
•IfthelatchesareclosedbutthebluehotswapLEDisflashing,shelfmanagementmay
havebeendisabledatthefactory .CheckwithyourRadisysrepresentativeifyoususpect
this.
•IfthebluehotswapLEDison,thelatchesmaynotbeseatedproperly.Tryopeningthe
latchesandthenclosingthemagain.ThebluehotswapLEDshouldflashforafewseconds
afterthelatchesareclosedbeforeturningoff.