Specifications

6
Troubleshooting
100
General troubleshooting procedures
Thissectionexplainshowtoacknowledgeandviewalarms,viewsystemevents,andcheck
sensorandtemperaturevalues.
Responding to alarms
Youcanuseplatform‐managementCLIcommandstoperformcommonproceduresin
responsetoalarms.Fortroubleshootinginformationonspecificalarms,seeRespondingto
specificalarmsonpage 111.
To acknowledge alarms and silence the audible alarm
Youcandooneofthefollowingtoacknowledgealarmsandsilencetheaudiblealarm:
•Useoneofthesealarmsmodecommands.
1. acknowledgeall
2. acknowledgealarmld
3. acknowledgeseverity
Notes:
•Theacknowledgealarmldandacknowledgeseveritycommandsdonotsilencethe
audiblealarmwhenalarmswithotherIDsandseveritiesarepresent.
•TheATCA‐6014andATCA‐6016shelveshavenoaudiblealarm.
•OnanATCA‐6000shelf,pushtheacknowledgebuttonontheshelfdisplaypaneltwice
withinthreeseconds.OnanATCA‐6006shelf,pushthealarmacknowledgebuttononthe
shelfalarmpanel,orpushtheaudiblealarmresetbuttontotemporarilysilencethealarm
withoutacknowledgingit.
To view a summary of current alarms
Toviewasummaryofcurrentalarms,includingthenumberofalarmsbyseverity,usethe
commandshowalarmSummary.
To view alarm details
Toviewdetailsofalarms,usethealarmsmodecommandshowall.
To access alarms using alternative methods
Youcanuseoneofthefollowingalternativemethodstoaccessalarms.
•Youcanaccessalarminformationthroughhpiappasfollows:
hpiapp
d
0
•Theshelfdisplaypanel(SDP)ontheATCA‐6000shelfcyclesthroughalistofthecurrent
alarms.