User manual

86 | Chapter 7. Troubleshooting
N150 Wireless ADSL2+ Modem Router DGN1000 User Manual
Power LED Is Red
When the router is turned on, it performs a power-on self-test. If the Power LED turns red
after a few seconds or at any other time during normal operation, there is a fault within the
router.
If the Power LED turns red to indicate a router fault, turn the power off and on to see if the
wireless modem router recovers. If the power LED is still red 1 minute after power-up:
• Turn the power off and on one more time to see if the wireless modem router recovers.
• Clear the router’s configuration to factory defaults as explained in Factory Settings on
page 95. This sets the router’s IP address to 192.168.0.1.
If the error persists, you could have a hardware problem and should contact NETGEAR
Technical Support.
LAN or DSL Link LED Is Off
If either the LAN or DSL link LED does not light when the Ethernet connection is made, check
the following:
• The Ethernet cable connections are secure at the router and at the hub or workstation.
• The power is turned on to the connected hub or workstation.
• You are using the correct cable. When connecting the DSL port, use the cable that was
supplied with the wireless modem router. If the DSL link LED is still off, this could mean
that there is no DSL service or the cable connected to the DSL port is bad.
See also DSL Link LED Is Off on page 87.