User's Manual

MC-Series System Installation & Testing
Scheduled and Unscheduled Maintenance
68 RadioFrame Networks, Inc.
7.4 System Manager Alarms
The MC-Series System provides fault alarming and isolation within System Manager for individual
components, which consists of detecting catastrophic faults that prevent a component from
responding to a periodic “ping”. Depending on the severity, alarms are sent to the OMC via the
iSC-3. All alarms passed to the OMC use the Nextel Alarm Code 35009, which uses the event
description “Unable to key BR”.
This section describes:
• How to view alarms in System Manager,
• OMC alarm code and severity levels,
• System Manager alarms sent to the OMC, and
• System Manager alarms and resolution procedures
7.4.1 Viewing System Manager Alarms
1 Select the Alarms tab in System Manager to display the Active Alarm Manager.
The Alarm Log displays active (un-cleared) alarms listed by date and time, and the Alarm
Details window displays information about a single selected alarm (see the following
illustration). A summary at the top of the page lists the current number of Critical, Major,
Minor, and Warning alarms. Alarms that are no longer active are moved to the Alarm
History Manager.
NOTE: If the Alarms page is empty, System Manager is still loading the page.
Non-alarm events are displayed in the Events Log. The initial Events Log lists all the alarms
generated by RFS components. You can view a smaller list by selecting one of the Show
links at the bottom of the page. Clicking the first link with a value of 20 in the box displays the
first 20 alarms. You can enter any number in the field
Alarms Log Field Description
Details
Displays details of the alarm in the Alarm Details window
Timestamp
Date and time alarm occurred (in Greenwich meantime-GMT)
Affected Service
 iden: iDEN software only
 asp: platform software only
 rfn: All system software is affected (platform, iDEN)
Perceived Severity
 cleared: A ‘set’ alarm has been cleared and moved to Alarm History
 critical : Service affecting failure; requires immediate attention
 major : Service affecting degradation; requires urgent attention
 minor: Non-service affecting condition; requires scheduled attention
 warning: Potential condition that may lead to a more serious alarm
Probable Cause
Describes what might have caused the alarm
Specific Problem
Describes more the problem more specifically
Base RadioTransceiver
BR ID (1 through 32) or n/a for not applicable