User's Manual

RadioFrame System Method of Procedure GSM/802.11b
Operations and Maintenance
84 RadioFrame Networks, Inc.
7 Operations and Maintenance
A report of the RFS GSM/802.11 site should be maintained and left on site. This report
will provide metrics for possible concerns with individual components of the entire
system.
It is important that the technician performing the checks understand the equipment theory
and operation. Review the documentation (references) prior to verification and performing
service.
This chapter contains procedures for the following:
• Upgrading System Software
• Preventive maintenance
• Corrective maintenance
• Field replaceable units (FRUs)
• Alarm resolution procedures,
• Repair and technical support
7.1 Upgrading System Software
The RadioFrame System is shipped with the latest software and hardware installed. With
each new software release, RFN provides its customers with the new software (this
software can also be downloaded from the RFN FTP site) and upgrade instructions for
that release in the Customer Release Notes. The instructions describe how to upgrade to
the latest software from any prior version. To upgrade hardware, refer to section 7.4 Field
Replaceable Units—RadioFrame System.
Periodically RadioFrame System software will be updated. You can opt to upgrade your
RFS software at that time, or wait until another time. You can also revert to the previous
version of System Manager software at any time. This section includes the following
procedures:
• Downloading System Manager software updates
• Downloading other RFS applications (GSM and WLAN)
• Verifying the software downloads
• Resetting the system to install the software updates
• Reverting to the previous version of System Manager software
7.1.1 Download the System Manager software update
1 Connect to the RFS and run the FTP server software (for instructions, refer to
Appendix E “Connecting to the RFS”.
2 Open System Manager, and display the BCU System Configuration page.