User Manual

Dog Response Problem Possible Solutions Reference

1.Dog appears to not “feel”the A.Collar fit is not tight enough to make good

stimulation skin contact. Page 10

B. Make sure black probes are not on collar

receiver. Use standard probes.

C. Probes are not long enough to

make skin contact. Page 10

D. Dog’s hair is too long or thick. Trim the

hair or order special thick-haired probes

from Innotek. Page 10

E.Receiver battery needs to be replaced. Page 3

F.Verify the wall transmitter is on and

functioning properly. Page 3

G.Remove any metal collars and tags

from the dog. Page 11

2.Dog appears to“feel”the A.Collar fit is not tight enough to make good

stimulation, but still skin contact. Page 10

constantly enters the containment B. Field width setting is not wide enough. Page 9

field. C. Remove any metal collars or tags

from the dog. Page 11

D. Additional training may be needed. Page 11

3.Dog receives an intermittent A.Use of non-waterproof connections. Page 8

signal. B. A nick or scrape in wire insulation. Perform

the Wire Break Location Test Procedure. Page 15

4.Dog acts fearful of going into A.Dog received stimulation too early in

the yard. training.Stop training and play with dog in

safe area.Resume training when dog is

no longer fearful in safe area. Page 11

B. Field width set too wide. Page 9

C. Check yard’s safe area for unexpected

containment signal due to signal coupling. Page 9

5.Dog receives stimulation in the A.Field width set too wide. Decrease the

safe part of the yard. field width and re-verify the detection

distance. Change field size jumper to

SMALL if necessary. Page 9

B. Check for buried cables, wires, or

metallic objects in the yard. Page 7

C. Reposition boundary wire away from

fixed metal objects such as metal buildings,

chain-link fences, large satellite dishes, etc. Page 9

D. Move large metal objects such as swing

sets and trampolines farther away from the

boundary wire. Page 9

6.Dog receives stimulation inside A.Remove the collar receiver when the dog

the home. enters the home. Page 10

B. Field width too wide. Page 9