Installation manual

Function 5: Voice mail programming IVX 128
H.2
Function 53: Guest/info mailboxes
Mailboxes numbered 300–489 can be programmed as either a guest or info mailbox. Enter the
mailbox number and select
Guest
or
Info
by pressing a
scroll
(
or
)
key.
Guest mailboxes
Guest mailboxes
are designed to be used by personnel, such as in outside sales or manufacturing,
who do not have an extension assigned to them. A guest mailbox requires no programming other
than the assigning of a name.
Note:
A guest mailbox can be handled like a regular extension (
i.e.,
listed in the directory, assigned
a station key, etc.), and is password-protected by default.
If a programmable feature key is programmed as a virtual mailbox key with a guest mailbox num-
ber, the key’s LED will blink, to indicate that new messages exist.
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To retrieve messages from a
station, press
VOICEMAIL
* and then either press the DSS key or enter the mailbox number.
To record a greeting, press
PROG/HELP
* and the mailbox number; then press
#
to confirm, and
follow the prompts. The default password is the mailbox number.
To retrieve messages from the outside, press * and the mailbox number
during the Main Greeting.
Default:
300–489 as Guest.
Info mailboxes
Info mailboxes
can be used to give callers information on a variety of different subjects by
“publishing” these mailbox numbers. Info Mailboxes are identical to Guest Mailboxes except that
the caller will not be given a record tone after the personal greeting (the information to be played).
Instead, the caller will be forwarded as programmed in this function (default is the caller will be
disconnected after the information is played). The maximum length of the record time is 14 minutes.
Guest/info mailboxes are created or deleted here, but are turned “on” only when a personal greet-
ing (the information to be played) has been recorded. Deleting the personal greetings will turn “off”
the mailbox.
To record a greeting, press
PROG/HELP
* and the mailbox number; then press
#
to confirm, and
follow the prompts. The default password is the mailbox number.
Below is an example of a completed Programming Worksheet, showing the sequence of programming:
1.
2.
3.
4.
5.
MB
Name
Type
CF day
CF night
400
Dana Guest
402
Literature Info X/MB/ID X/MB/ID
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Otherwise, the key is a DSS key that allows for single-key transfer of a call with no message indication.