Service manual

Question: I can't scan an EDACS system, and I know the frequencies are right.
Answer: With an EDACS system, the frequencies have to be in a particular order. Also, unless indicated otherwise in the scanner's manual, you
should not mix other frequencies in the same bank as the EDACS frequencies. We do not have information on the correct order for specific
EDACS frequencies.
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Product: Troubleshooting
Question: Why does my scanner take so long to pick up data channels?
Answer: You are probably operating in a fringe area for the transmission. You would need to improve the signal strength, either by changing
locations or using a
larger antenna.
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TRUNKTRACKING SCANNERS
Product-specific Questions
Product: PRO-2067 Scanner Cat. No.: 200-0196
Question: What is the attenuation for this scanner, when ATT is active?
Answer: Attenuation is as follows:
● FM (Nominal): 25 dB
● FM (Minimum): 15 dB
● AM (Nominal): 20 dB
● AM (Minimum): 10 dB
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Product: PRO-2067 Scanner Cat. No.: 200-0196
Question: Why doesn't this auto-scan?
Answer: The PRO-2067 only auto-scans when set up for trunking mode. A valid trunking system is required for the PRO-2067 trunk-tracking
scanner (Cat. No. 200-0196) to auto scan.
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Product: PRO-70 50-Channel Scanner Cat. No.: 200-0310
Question: The scanner is locked and I cannot unlock it; what do I do?
Answer: You will need to do either reset or initialize the scanner. You should try to reset first; initialization clears all information in memory.
Resetting the Scanner
1. Turn off the scanner, then turn it on again.
2. Insert a pointed object, such as a straightened paper clip, into the reset opening on the side of the scanner and gently press then release
the reset button inside the opening.
Note: If the scanner still does not work properly, you might need to initialize the scanner.
Initializing the Scanner
Caution: This procedure clears all information you stored in the scanner's memory. Initialize the scanner only when you are sure the scanner is
not working properly.
1. Turn off the scanner, then turn it on again.
2. Press and hold CLEAR.
3. While holding down CLEAR, insert a pointed object, such as a straightened paper clip, into the reset opening on the side of the scanner
and gently press then release the reset button inside the opening.
4. When the display reappears, release CLEAR.
Note: You must release RESET before releasing CLEAR, otherwise the memory might not clear.
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