43-3801.fm Page 1 Friday, April 21, 2000 9:25 AM Cat. No. 43-3801 OWNER’S MANUAL Please read before using this equipment.
43-3801.fm Page 2 Friday, April 21, 2000 9:25 AM WARNING: To reduce the risk of fire or shock hazard, do not expose this product to rain or moisture. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. ! CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
43-3801.fm Page 3 Friday, April 21, 2000 9:25 AM FEATURES Your RadioShack Digital Telephone Answering Device is a sophisticated, fully digital message center. Fully digital means the system stores all messages on a computer chip. This gives you advanced capabilities over tape-based answering machines. For example, you can save or delete individual messages. Because your Telephone Answering Device (TAD) is fully digital, there are no tape mechanisms to wear out and no tapes to bother with.
3-3801.fm Page 4 Friday, April 21, 2000 9:25 AM Two-Way Recording — lets you record both sides of a telephone conversation. Voice Activated Recording (VOX) Detection — the TAD stops recording when the caller hangs up or after 7 seconds of silence to help conserve memory space. Remote Operation — lets you use a touch-tone phone (or rotary phone and pocket tone dialer) to operate the TAD while you are away from your home or office.
43-3801.fm Page 5 Friday, April 21, 2000 9:25 AM Read This Before Installation Your TAD conforms to federal regulations, and you can connect it to most telephone lines. However, each device that you connect to the phone line draws power from the phone line. We refer to this power draw as the device's ringer equivalence number, or REN. The REN is on the bottom of the TAD. If you use more than one phone or other device on the line, add up all the RENs.
43-3801.fm Page 6 Friday, April 21, 2000 9:25 AM CONTENTS Installation ............................................................................. Installing the Backup Batteries ......................................... Connecting the TAD to a Phone Line ............................... Connecting AC Power ...................................................... 7 7 8 9 Preparation .......................................................................... Turning the TAD On/Off ..........................
43-3801.fm Page 7 Friday, April 21, 2000 9:25 AM INSTALLATION INSTALLING THE BACKUP BATTERY If AC power fails or you unplug the TAD, one 9V alkaline battery (not supplied) is needed to save any recorded messages and the settings for the day and time. For the best performance and longest life, we recommend you use a RadioShack alkaline battery. Caution: Use only a fresh battery of the required size and recommended type. 1. Use a Phillips screwdriver to remove the screw on the battery compartment cover. 2.
43-3801.fm Page 8 Friday, April 21, 2000 9:25 AM Replace the battery when the LOW BATT indicator flashes while the TAD is connected to AC power. Warning: Dispose of the old battery promptly and properly. Do not burn or bury it. Cautions: • To avoid losing stored information, be sure the AC adapter is plugged into an AC outlet before you replace the battery. • Always remove the old or weak battery. Batteries can leak chemicals that can destroy electronic parts.
43-3801.fm Page 9 Friday, April 21, 2000 9:25 AM 1. Plug the TAD's modular phone line cord into the wall jack. 2. Plug the modular phone line cord into the modular phone jack on the back of the TAD. CONNECTING AC POWER Plug the AC adapter into a standard AC outlet. The MESSAGE indicator lights. Notes: • If you did not install a backup battery, the TAD beeps twice, the MESSAGE indicator lights, and the LOW BATT indicator flashes. The TAD initializes in about 8 seconds, then you hear 4 tones.
43-3801.fm Page 10 Friday, April 21, 2000 9:25 AM PREPARATION TURNING THE TAD ON/OFF When the MESSAGE indicator lights continuously, the TAD is ready to answer calls. To turn off the TAD, press STOP/ON/OFF. The MESSAGE indicator turns off and the TAD beeps. To turn on the TAD, press STOP/ON/OFF. The MESSAGE indicator lights and the TAD beeps. Notes: • Once you turn on the TAD, it is set to answer calls (see “Setting the TAD to Answer Calls” on Page 16).
43-3801.fm Page 11 Friday, April 21, 2000 9:25 AM ADJUSTING THE VOLUME Press or hold down VOLUME to increase the volume and VOLUME to decrease the volume. The TAD beeps when you press either volume button so you can hear the volume level as it changes. SETTING THE DAY AND TIME You must set the day and time before the TAD will record the day/time voice stamp on each memo and incoming message.
43-3801.fm Page 12 Friday, April 21, 2000 9:25 AM Follow these steps to set the current day and time. 1. Press TIME SET/SKIP, the TAD announces “Monday.” Repeatedly press TIME SET/SKIP until you hear the correct day. 2. Press TIME CHECK/REPEAT, the TAD announces “Twelve.” Repeatedly press TIME SET/SKIP until you hear the correct hour. 3. Press TIME CHECK/REPEAT, the TAD announces “0.” Repeatedly press TIME SET/SKIP until you hear the correct minutes. 4. Press TIME CHECK/REPEAT, the TAD announces “AM.
43-3801.fm Page 13 Friday, April 21, 2000 9:25 AM SETTING THE INCOMING MESSAGE LENGTH Slide INCOMING MSG to 1 or 5 MIN (minutes) to choose the length of incoming messages. When you slide INCOMING MSG to ANN ONLY (announcement only), the TAD plays your outgoing message, but the caller cannot record a message. After the system answers, it monitors the line for 7 seconds for any remote code entry.
43-3801.fm Page 14 Friday, April 21, 2000 9:25 AM 1. With INCOMING MSG on the back of the TAD set to 1 or 5 MIN, hold down ANNOUNCE. The TAD beeps. Speak clearly into the microphone from about 10 inches in front of the TAD. 2. When you finish your message, release ANNOUNCE. The TAD automatically plays back your recorded message. Notes: • The maximum length for an outgoing message is about 30 seconds. When it reaches the maximum outgoing message length, the TAD sounds 3 tones and plays back the message.
43-3801.fm Page 15 Friday, April 21, 2000 9:25 AM SETTING THE NUMBER OF RINGS RING SELECT, located on the back of the TAD, controls how long the TAD waits before it answers a call. Slide RING SELECT to the desired position. 2 — The TAD answers after two rings. 4 — The TAD answers after four rings. 7 — The TAD answers after seven rings. TS (Toll Saver) — If there are new messages, the TAD answers after two rings. Otherwise, the TAD answers after four rings.
43-3801.fm Page 16 Friday, April 21, 2000 9:25 AM OPERATION SETTING THE TAD TO ANSWER CALLS To set the TAD to answer calls, press ON/OFF/STOP to turn on the TAD. The MESSAGE indicator lights. When the TAD answers a call, it plays the outgoing message, then beeps and begins recording. The caller can leave a message for 1 minute or up to 5 minutes in length (see “Setting the Incoming Message Length” on Page 13).
43-3801.fm Page 17 Friday, April 21, 2000 9:25 AM • Many local phone companies use Calling Party Control (CPC) to signal that the caller has hung up. Your TAD can recognize a CPC signal and release the line. If the TAD records phone company messages or dial tones, your local phone company probably does not use CPC. USING THE ANNOUNCE-ONLY FEATURE Your TAD's announce-only feature lets you set the TAD to play a message for the caller, then automatically hang up without letting the caller leave a message.
43-3801.fm Page 18 Friday, April 21, 2000 9:25 AM • When the TAD is set for announce-only, you cannot set it to record incoming messages using the remote commands. • If you set INCOMING MSG to ANN ONLY but did not record an announce-only OGM, you can do so remotely. The TAD answers the phone after 10 rings and beeps twice. Enter the remote security code (see “Remote Operation Security Code” on Page 23). Within 7 seconds, enter the remote command 8# to begin recording your OGM. To stop recording, enter 5#.
43-3801.fm Page 19 Friday, April 21, 2000 9:25 AM 1. Hold down MEMO. After the beep, speak clearly into the microphone from about 10 inches in front of the TAD. 2. When you finish speaking, release MEMO. The message indicator flashes until you play the memo. RECORDING A 2-WAY PHONE CONVERSATION You can record both sides of a conversation on any phone connected to the same phone line as the TAD. At any time during the conversation, hold down TWO WAY. After a beep, release TWO WAY to start recording.
43-3801.fm Page 20 Friday, April 21, 2000 9:25 AM onds during recording. Press TWO WAY once to stop recording the conversation. Important: Every state has different regulations governing the recording of conversations over the telephone. Be sure to check your local, state, and federal laws before using this product to record any telephone conversation in order to determine that your use is in compliance with such laws or guidelines.
43-3801.fm Page 21 Friday, April 21, 2000 9:25 AM sages, press and hold down PLAY/PAUSE for about 1 second; the TAD plays messages beginning with the first new message. After you play the messages, the MESSAGE indicator lights steadily and the TAD automatically saves the messages and resets to answer calls. 2. To replay the messages, press PLAY/PAUSE. To pause while listening to messages, press PLAY/PAUSE. The playback resumes when you press PLAY/PAUSE again.
43-3801.fm Page 22 Friday, April 21, 2000 9:25 AM 4. To stop message playback at any time, press STOP/ON/ OFF. DELETING MESSAGES You can delete messages individually during playback, or all at once after playback. To delete a particular incoming message, memo, or two-way phone conversation (after listening to it), press DELETE during playback.
43-3801.fm Page 23 Friday, April 21, 2000 9:25 AM To delete all messages after playback, hold down DELETE for about 3 seconds. The TAD sounds four tones. Note: If you press DELETE before playback of all messages, the TAD sounds four tones to alert you. You cannot delete all messages until you playback all new messages.
43-3801.fm Page 24 Friday, April 21, 2000 9:25 AM Remote Commands Press: To: 1# Play new messages. 2# Play all messages. 3# Delete current message. 4# Repeat previous message. 5# Stop and exit. 6# Skip a message. 7# Turn off/on the TAD. (If the TAD is off, it will turn on and answer after about 10 rings. Then you can turn it off and on again with this command.) 8# Record an OGM. 9# Record a memo.
43-3801.fm Page 25 Friday, April 21, 2000 9:25 AM OPERATING THE TAD FROM A REMOTE LOCATION 1. Dial your phone number. Even if the TAD is off, it will turn on and answer after about 10 rings. 2. After the outgoing message plays and the TAD beeps, enter your remote operation security code. Note: If you pause for 10 seconds between digits, the TAD hangs up. 3. Enter the remote command (see “Remote Commands” on Page 24). 4. The TAD stays on, ready to answer calls, unless you turn it off with the 7# command. 5.
43-3801.fm Page 26 Friday, April 21, 2000 9:25 AM TROUBLESHOOTING We do not expect you to have any problems with your TAD, but if you do, try these suggestions. If the TAD still does not operate properly, take it to your local RadioShack store for assistance. Problem The TAD does not answer calls. Remedy Check all phone line connections. Make sure AC power is connected. The TAD is full of messages. Delete some messages. The TAD is off. Press STOP/ON/ OFF to turn on the TAD.
43-3801.fm Page 27 Friday, April 21, 2000 9:25 AM CARE To enjoy your Digital Telephone Answering Device for a long time: • Keep the TAD dry. If it gets wet, wipe it dry immediately. • Use and store the TAD only in normal temperature environments. • Handle the TAD gently and carefully. Do not drop it. • Keep the TAD away from dust and dirt. • Wipe the TAD with a damp cloth occasionally to keep it looking new.
43-3801.fm Page 28 Friday, April 21, 2000 9:25 AM Also, the phone company can make changes to its lines, equipment, operations, or procedures that could affect the operation of your TAD. The telephone company notifies you of these changes in advance, so you can take the necessary steps to prevent interruption of your telephone service. LIGHTNING Your TAD has built-in protection circuits to reduce the risk of damage from surges in telephone line and power line current.
43-3801.
43-3801.
43-3801.
43-3801.fm Page 32 Friday, April 21, 2000 9:25 AM Limited One-Year Warranty This product is warranted by RadioShack against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase from RadioShack company-owned stores and authorized RadioShack franchisees and dealers.
