43-3804.fm Page 1 Thursday, July 6, 2000 2:35 PM Digital Answering System Please read before using this equipment.
43-3804.fm Page 2 Thursday, July 6, 2000 2:35 PM Your system is ETL listed to UL standards and meets all applicable FCC standards. WARNING: To reduce the risk of fire or shock hazard, do not expose this product to rain or moisture. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. ! CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
43-3804.fm Page 3 Thursday, July 6, 2000 2:35 PM ˆ Contents Features ................................................................................. 5 Read This Before Installation .......................................... 7 FCC Statement ................................................................ 8 Installation ............................................................................. 9 Selecting a Location ........................................................ 9 Connecting Power ............
3-3804.fm Page 4 Thursday, July 6, 2000 2:35 PM Answering System .............................................................. Preparation .................................................................... Turning the Answering System On/Off ................... Adjusting the Volume .............................................. Setting the Day and Time ....................................... Setting the Number of Rings .................................. Recording Outgoing Messages (OGM) ...............
43-3804.fm Page 5 Thursday, July 6, 2000 2:35 PM ˆ Features Your Digital Answering System is a sophisticated fully-digital message center that combines a telephone and an answering machine in one convenient package. Fully-digital means the answering system stores all messages on a computer chip. This gives you advanced capabilities over tape-based answering machines. For example, you can delete an individual message while saving the rest.
43-3804.fm Page 6 Thursday, July 6, 2000 2:35 PM Adjustable Ring Number — lets you set the system to answer after two, four, or seven rings. Toll-Saver — lets you avoid unnecessary toll charges when you call long-distance to check your messages. Announce-Only — lets you set the system to play an announcement or memo for the caller, then automatically hang up without letting the caller leave a message.
43-3804.fm Page 7 Thursday, July 6, 2000 2:35 PM TELEPHONE 13-Number Memory Dialing — lets you store up to 13 phone numbers in memory for easy dialing: 3 priority (one-touch) numbers and 10 standard numbers. Volume Control — lets you adjust the handset’s volume. Ringer Control — lets you set the ringer to a high or low volume or turn off the ringer. Redial — lets you quickly dial the last number dialed. Flash — sends an electronic switchhook signal for use with special services, such as Call Waiting.
43-3804.fm Page 8 Thursday, July 6, 2000 2:35 PM FCC STATEMENT Your system complies with Part 68 of FCC Rules. You must, upon request, provide the FCC registration number and the REN to your phone company. Both numbers are on the bottom of your system. Note: You must not connect your system to: • coin-operated systems • party-line systems • most electronic key phone systems Your system complies with the limits for a Class B digital device as specified in Part 15 of FCC Rules.
43-3804.fm Page 9 Thursday, July 6, 2000 2:35 PM ˆ Installation SELECTING A LOCATION Select a location for the system that is near both a modular phone jack and an AC outlet, and out of the way of normal activities. You can place the system on a flat surface or mount it on a wall plate or directly on the wall. Notes: • If the phone line jack is not a modular jack, you must update the wiring. You can convert the wiring yourself, using jacks and adapters available at any RadioShack store.
43-3804.fm Page 10 Thursday, July 6, 2000 2:35 PM meet these specifications could damage the system or the adapter. • Always connect the AC adapter to the system before you connect it to AC power. When you finish, disconnect the adapter from AC power before you disconnect it from the system. Follow these steps to connect the AC adapter. 1. Insert the barrel plug of the supplied AC adapter into the 9VDC 300 mA jack. 2. Plug the other end of the adapter into a standard AC outlet.
43-3804.fm Page 11 Thursday, July 6, 2000 2:35 PM dentally press a button, unplug the adapter from the AC outlet, then plug it back in. • The answering system cannot operate without AC power. However, you can make and answer calls on the telephone without AC power. INSTALLING THE BACKUP BATTERY If AC power fails or you unplug the system, you need one 9V alkaline backup battery (not supplied) to save the answering system’s messages and settings for the day and time.
43-3804.fm Page 12 Thursday, July 6, 2000 2:35 PM 2. Attach the battery to the terminals, then place it inside the compartment. 3. Replace the cover. If the LOW BATT indicator blinks while the AC adapter is properly connected, replace the battery. Warning: Dispose of the old battery promptly and properly. Do not burn or bury it. Cautions: • To avoid losing stored information, be sure the AC adapter is plugged in and connected to the system before you replace the battery.
43-3804.fm Page 13 Thursday, July 6, 2000 2:35 PM Directly on the Wall To mount the system on a wall, follow these steps. Note: For direct wall mounting, drill two holes 31/4 inches (82.5 mm) apart, one below the other. Then thread two screws (not supplied) into each hole, letting the heads extend about 1/4 inch (6.3 mm) from the wall. (Be sure to use screws with heads that fit into the keyhole slots on the bottom of the system.) 1 /4 31 / 4 1.
43-3804.fm Page 14 Thursday, July 6, 2000 2:35 PM On the Wall Plate 1. Plug one end of the supplied short modular cord into the modular jack on the bottom of the system near its back end. 2. Route the phone cord into the groove on the bottom of the system by sliding the cord under the first two tabs along the groove. Then route the cord into the groove leading to the center rectangular space. 3. Plug the other end of the cord into a modular phone jack wall plate.
43-3804.fm Page 15 Thursday, July 6, 2000 2:35 PM ˆ A Quick Look Before you begin operating your Digital Answering System, familiarize yourself with its controls.
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43-3804.fm Page 18 Thursday, July 6, 2000 2:35 PM ˆ Telephone Operation SETTING THE PULSE/TONE SWITCH Set PULSE/TONE on the handset for the type of service you have. If you are not sure which type you have, do this test: Lift the handset and set PULSE/TONE to TONE. When you hear the dial tone, press any number other than 0. Notes: • If your phone system requires that you dial an access code (9, for example) before you dial an outside number, do not press the access code either.
43-3804.fm Page 19 Thursday, July 6, 2000 2:35 PM USING REDIAL To dial the last number dialed, lift the handset. When you hear the dial tone, press REDIAL. The phone dials the last number dialed. USING RESET At the end of a call, you can make your next call without placing the handset in the cradle. Press RESET to hang up the telephone. USING FLASH Use FLASH to perform the switchhook operation for special services, such as Call Waiting.
43-3804.fm Page 20 Thursday, July 6, 2000 2:35 PM USING TONE SERVICES ON A PULSE LINE If you have pulse service, you normally operate your phone with PULSE/TONE set to PULSE. You can temporarily set your phone to send tones for banking services or computer transactions. Dial the number as usual. Before you enter additional digits in response to prompts, press to change to tone dialing. The phone automatically returns to pulse dialing when you end the call.
43-3804.fm Page 21 Thursday, July 6, 2000 2:35 PM Notes: • For security purposes, we recommend that you do not store private numbers, such as personal identification numbers or passwords. • You cannot erase a number in memory, but you can change it by storing a new one in its place. • Write the memory location number and the name associated with that number on the system’s memory dialing card. Remove the card’s cover by lifting its edge.
43-3804.fm Page 22 Thursday, July 6, 2000 2:35 PM When calling special services, dial the service’s main number first. At the appropriate place in the call, press the appropriate memory number for the additional numbers you want to send. ˆ Answering System PREPARATION Complete the procedures in this section before you begin using the answering system to answer calls. Note: Before you begin any of the procedures in this section, be sure the system is turned on (see “Turning the Answering System On/Off”).
43-3804.fm Page 23 Thursday, July 6, 2000 2:35 PM Adjusting the Volume Press VOLUME to increase the volume and to decrease the volume of the system speaker. The system beeps each time or so you can hear the selected level. you press VOLUME Setting the Day and Time You must set the day and time so the system records the correct day and time of each incoming message and memo. Notes: /TIME CHECK/REPEAT, the system • When you press announces “Please set time” until you set the day and time.
43-3804.fm Page 24 Thursday, July 6, 2000 2:35 PM /TIME CHECK/REPEAT. The system announces 4. Press /TIME SET/SKIP until you hear the “0.” Repeatedly press correct minute. /TIME CHECK/REPEAT. The system announces 5. Press /TIME “AM.” If you want to set the time to “PM,” press SET/SKIP once. 6. To hear the set day and time, press REPEAT. /TIME CHECK/ Notes: • The system uses the 12-hour time format. Be sure to select “AM” or “PM.
43-3804.fm Page 25 Thursday, July 6, 2000 2:35 PM your messages from another phone, see “Remote Operation” on Page 30.) Recording Outgoing Messages (OGM) The system has a built-in outgoing message that says, “Hello, please leave a message after the tone.” Use this message or record your own. Hold down ANNOUNCE. When the system beeps, speak clearly into the microphone from about 10 inches away. Release ANNOUNCE when you finish your message. The system automatically plays back your recorded message.
43-3804.fm Page 26 Thursday, July 6, 2000 2:35 PM OPERATION Setting the Answering System to Answer Calls Set 1/5/ANN. ONLY to 1 or 5 to select 1 minute or 5 minutes as the maximum length of incoming messages. To set the answering system to answer calls, press ON/OFF/ STOP. The MESSAGE indicator turns on. Note: You can also use a remote phone to set the system to answer calls (see “Remote Commands” on Page 32).
43-3804.fm Page 27 Thursday, July 6, 2000 2:35 PM few seconds for remote operation commands, then hangs up. The system cannot record additional messages until you delete at least some of the old ones (see “Deleting Messages” on Page 30). • Many local phone companies use calling party control (CPC) to signal that the caller has hung up. Your answering system can recognize a CPC signal and release the line.
43-3804.fm Page 28 Thursday, July 6, 2000 2:35 PM Notes: • The announce-only OGM does not affect your original OGM that tells callers to leave a message. Each OGM can be recorded, played back, or deleted independently. • When the system is set for announce-only, you cannot set it to record calls using the remote commands. Use remote commands to perform all other operations. • If you delete your recorded announce-only (AO) message or never recorded one, you cannot use this feature.
43-3804.fm Page 29 Thursday, July 6, 2000 2:35 PM Note: If you pick up the phone just as the system answers, the system might not stop playing the OGM. If this happens, press ON/OFF/STOP to turn off the system. Playing Incoming Messages The MESSAGE indicator flashes after the system records one or more incoming messages. To play all messages, press PLAY/PAUSE. The system plays all saved messages in sequence, beginning with the message the system stored first.
43-3804.fm Page 30 Thursday, July 6, 2000 2:35 PM /TIME • To repeat the previous message, hold down CHECK/REPEAT for about 1 second until the system beeps. • To skip forward to the next message, press SKIP. /TIME SET/ • To stop playback of any message at any time, press ON/ OFF/STOP. Deleting Messages You can delete messages individually during or after playback, or all at once after playback. To delete a particular incoming message, press DELETE during or immediately after message playback.
43-3804.fm Page 31 Thursday, July 6, 2000 2:35 PM • listen to your messages • delete individual or all messages REMOTE OPERATION SECURITY CODE To use your answering system from a remote telephone, you must first enter a 3-digit remote operation security code. (The default security code is on a label located on the bottom of the system.) Enter the security code within about 7 seconds after the system answers and sounds 2 beeps. Within 10 more seconds, enter a remote command.
43-3804.fm Page 32 Thursday, July 6, 2000 2:35 PM Remote Commands Use these keys on a touch-tone phone or pocket tone dialer to operate the answering system when you are away from your home or office. Enter your selection within 10 seconds, or the system automatically hangs up. Press To 1# Play new messages. 2# Play all messages. 3# Delete current message and skip to the next message. 4# Repeat previous message. 5# Stop and exit. 6# Skip a message. 7# Turn off /on the system.
43-3804.fm Page 33 Thursday, July 6, 2000 2:35 PM ˆ Troubleshooting We do not expect you to have any problems with your system, but if you do, try these suggestions. If the system still does not operate properly, take it to your local RadioShack store for assistance. Problem Remedy The system records a busy tone, siren, beeping, or an operator's voice instead of a caller's message. /TIME SET/SKIP to play the next Press message. The system does not answer calls. Check all phone line connections.
43-3804.fm Page 34 Thursday, July 6, 2000 2:35 PM Problem The system does not respond to remote commands. Remedy Carefully re-enter your remote operation security code. Make sure that AC power is restored and the 9V DC adapter is properly connected to the system. Do not enter commands while the system is playing messages or sounding tones. ˆ Care To enjoy your RadioShack Digital Answering System for a long time: • Keep the system dry. If it gets wet, wipe it dry immediately.
43-3804.fm Page 35 Thursday, July 6, 2000 2:35 PM phone company can ask you to disconnect your system until you have resolved the problem. THE FCC WANTS YOU TO KNOW In the unlikely event that your system causes problems on the phone line, the phone company can temporarily disconnect your service. If this happens, the phone company attempts to notify you in advance.
43-3804.fm Page 36 Thursday, July 6, 2000 2:35 PM Limited One-Year Warranty This product is warranted by RadioShack against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase from RadioShack company-owned stores and authorized RadioShack franchisees and dealers.
