Specifications

____________________________________________________________________________________
____________________________________________________________________________________
Page 26
Technical Support or Training?
BSI has two sections designed specifically to assist you; Technical Support and Training. While they are
both here to help you out, their backgrounds and goals are a bit different. Let's take a look at each:
Tech Support
Our Technical Support department is made up of hardcore computer people who work hard to fix
problems with BSI software. They're here for you when BSI software is not functioning properly to help
you get your software (and sometimes hardware) up and running properly. These people can tweak
Simian and shuffle IRQ's with the best of them. When BSI software is broken, contact Tech Support.
Training
Our Training department is made up of Radio Engineers who work hard to help you integrate your BSI
software into your radio station. These people know about things like ferrite beads, grounding, and
scheduling software. When you need help building a Program Log, or wiring your Triggers, Contact our
Training section to set up an appointment.
Customer Assistance Contact info
Technical Support Phone Number: [phone]
Technical Support Email: [e-mail]
Technical Support on the Web www.bsiusa.com/support
Training Section Phone Number : [phone]